Follow Four Seasons Hotels and Resorts in one feed. This hub gathers the latest news, openings and developments across the luxury hotel group, curated from trusted sources. Stay on top of one of the world’s most prestigious hospitality brands.
-
21 must-read hotel management books for 2027
23 October 2026Every great manager is also a student. Hotel management books share hard-won lessons that help hoteliers sidestep mistakes and build stronger, more profitable operations. The post 21 must-read hotel management books for 2027 appeared first on Cloudbeds.
-
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
23 October 2026Located next to one of Paris’s busiest train stations, the 128-room Holiday Inn Paris — Gare de Lyon Bastille maintains 90% occupancy year-round. With a focus on operational efficiency and guest satisfaction, the team prioritizes technology investments to keep pace with modern travelers’ expectations. To help manage its bustling business, the hotel sought a tech upgrade that would reclaim staff time, streamline guest communication and tap into its full revenue potential. A year after implementing Canary Technologies’ Guest Management System…
-
Hotel June Malibu Implements Canary Technologies’ Mobile Solutions, Achieving 50% Mobile Key Adoption and Zero Wait Times
22 October 2026💻 Hotel June Malibu, with 13 bungalows, improved guest check-in by integrating Canary Technologies’ Mobile Key, Mobile Check-In, Dynamic Upsells, AI Guest Messaging, and Smart Checkout. This eliminated late-night complications and reduced check-in times from 7 minutes to zero. Over 50% of mobile check-ins now use Mobile Key. Canary Technologies, supporting over 20,000 hotels in 125+ countries, has been recognized as a leading guest experience platform, enhancing hotel operations and guest satisfaction.
-
Accor opens the Raffles The Red Sea on Shura Island
22 October 2026This article was written by HospitalityOn. Click here to read the original article 168 keys between lagoon and open sea The resort has 121 rooms, 14 suites and 33 villas with a private pool. All of them face the lagoon or the Red Sea. The villas, from one to four bedrooms, make up the Raffles Residences The Red Sea collection. They were designed by Foster + Partners, with interiors by ACPV Architects Antonio Citterio Patricia Viel. The dining offering is…
-
Hotel Covington Reports 15% Increase in Average Order Size with Canary Technologies’ AI Solutions
21 October 2026📈 Hotel Covington in Covington, Kentucky, enhances guest experiences with Canary Technologies, upgrading to F&B Mobile Ordering, AI Guest Messaging, and Dynamic Upsells. These changes streamline operations, boosting average order size by 15%. With 114 rooms and 53 suites, the hotel prioritizes texting for instant service, improving personal interactions. Canary Technologies, used by over 20,000 hotels globally, provides a unified platform for managing guest interactions, noted for increasing revenue and operational efficiency.
-
Evok Collection Appoints Francesca Tozzi as General Manager for Brach Roma, Opening in 2027
21 October 2026🏨 Francesca Tozzi, appointed as general manager of Brach Roma by Evok Collection, effective October 1, 2026. She will spearhead the hotel’s opening in Rome in 2027 and manage pre-opening stages. Tozzi has 25+ years of experience, notably leading the pre-opening and launch of Six Senses Rome in 2023. Previously, she managed the Capri Tiberio Palace and others. Brach Roma follows Paris and Madrid, marking Brach’s continued international expansion.
-
Report Highlights Growth in Demand for Spain’s Non-Seasonal Tourism from Argentina, Poland, and Brazil with 27.8% Increase
21 October 2026🌍 Data Appeal’s study in Zaragoza reveals Spain’s strategic focus on reducing tourism seasonality by enhancing shoulder and low seasons. Culture, family tourism, and wellbeing experiences are key drivers. Non-seasonal markets like Argentina, Poland, and Brazil grew 27.8%, 18.6%, and 13.1%, respectively. High-end accommodations attract 44.2% of Mediterranean coast tourists and 58.2% in Canary Islands. The Canary Islands lead with average stays of 6.6 nights, emphasizing culture and wellness tourism.
-
Paathz Launches AI-powered Platform, Attracting Over 50,000 Hospitality Professionals Before Global Debut This Month
21 October 2026💻 This month marks the global launch of Paathz, an AI-driven platform transforming hospitality recruitment. During its beta phase, it attracted over 50,000 professionals, indicating strong industry interest. Founded by Ayush Soota, with co-founders Jan Jansen and Luc Minnich, Paathz offers a “Structured Hospitality Profile” for job seekers and a compatibility engine for employers. The platform employs “industry-native AI” tailored for hospitality-specific roles. Paathz operates a B2B SaaS model, and is seeking $650,000-$800,000 in funding for expansion.
-
Charlotte Weatherall Discusses Her First Year as General Manager at Corinthia London and the Thoughtful Magical Touches Program
21 October 2026🏨 In July 2025, Charlotte Weatherall became General Manager of Corinthia London, a luxury hotel opened in 2011 near Trafalgar Square. The hotel features 279 rooms, a 3,300-square-meter spa, and holds two Michelin Keys. Corinthia’s history traces back to 1962 in Malta. The Thoughtful Magical Touches program allows staff to enhance guest experiences with up to £200 without prior approval. The hotel recently launched Biome by Corinthia London and a membership program, charging up to £7,500 for 12 months.
-
Hotel Zephyr Enhances Operations with Canary Technologies’ AI Voice, Handling 800+ Guest Calls Monthly and Boosting Revenue by $130,000 Annually
20 October 2026📱 Hotel Zephyr in San Francisco’s Fisherman’s Wharf enhanced guest experience using Canary Technologies’ AI suite. In April, AI Voice managed over 800 calls, saving 40 hours. Digital Authorizations reduced chargeback work, freeing staff for higher-value tasks. Dynamic Upsells generated $130,000 annual ancillary revenue. Trusted by 20,000+ hotels in 125 countries, Canary has modernized hotel operations, improving efficiency and revenue while elevating guest experiences.
-
Dorchester Collection Appoints Richard Cooke as General Manager of Hotel Bel-Air Starting January 1, 2027
20 October 2026🗽 Dorchester Collection appointed Richard Cooke as general manager of Hotel Bel-Air, Los Angeles, effective 1 January 2027. Richard Cooke, previously managing director at Rocco Forte Hotels for the UK and Northern Europe, brings over 30 years of luxury hospitality experience. Hotel Bel-Air, opened in 1946, sits on 12 hectares in Bel-Air canyons, featuring 103 rooms and a Michelin-rated restaurant. The hotel was recently awarded three Michelin Keys, alongside The Beverly Hills Hotel.
-
Le Méridien Maldives Hosts Underwater Photography Experience with Renowned Photographer Greg Lecoeur for Marriott Bonvoy Members
20 October 2026🌊 Set in the Lhaviyani Atoll, Le Méridien Maldives Resort & Spa offers diving at over 50 sites with marine life like turtles and sharks. Prices start from £150/€170. The Marine Master Programme has six modules, leading to certification. From November 23-28, Marriott Bonvoy members can join Greg Lecoeur, an award-winning photographer, for a five-night underwater photography experience. The resort has 134 villas, including the exclusive three-bedroom Thilamaafushi Villa with a private pool and beach access.
-
Four Seasons Expands Global Portfolio with New Hotels and Residences in Cartagena, Mykonos, Jeddah, and More
20 October 2026🏨 Four Seasons has announced global portfolio expansions with new openings and renovations. 🏨 New locations include Cartagena, Mykonos, and the Red Sea, offering unique cultural and luxury experiences. Upcoming openings are in the Dominican Republic, Jacksonville, Belize, and more, with each featuring distinctive designs and amenities. Notable renovations were completed in Maui, Mexico City, and Tokyo. 🌍 The portfolio showcases diverse architectural styles, from Mediterranean to modernist, across several continents, enhancing global luxury hospitality offerings.
-
Managers Becoming ‘Accidental Counsellors’ Amid Rising Mental Health Responsibilities, Hospitality Action Survey Reveals
20 October 2026📈 In a recent episode, Camilla Woods, Services Director at Hospitality Action, discusses their Taking the Temperature survey. The survey highlights a trend of managers becoming ‘accidental counsellors’ as they increasingly address team mental health issues. Woods emphasizes recognizing early warning signs and provides practical steps for leaders to transform these findings into actionable workplace strategies.
-
Galleria Vik Milano Boosts Guest Experience and Generates €35,000 Annually with Canary Technologies’ Solutions
19 October 2026📱 Galleria Vik Milano, in Milan’s Galleria Vittorio Emanuele II, enhances guest experience using Canary Technologies’ Mobile Check-In, Dynamic Upsells, and Guest Messaging. With personalized service, they’ve generated nearly €35,000 in annual upsell revenue. Five days before arrival, guests receive a questionnaire for tailored experiences. Canary’s tech automates administrative tasks, allowing staff to focus on guest interactions. Canary Technologies serves over 20,000 hotels in 125+ countries with its AI platform.
-
Hotels Can Boost Food and Beverage Revenues by Enhancing Dining Experiences and Implementing Innovative Strategies
19 October 2026🍴 Who? Hotels, travelers, and F&B sectors. When? Current trends in hospitality. Where? Global hotel industry. What? Improving dining experiences to boost F&B revenues. How? By enhancing ambiance, food quality, personalized service, and offering unique dining experiences. Key strategies include leveraging technology, creating seasonal menus, and adopting sustainable practices. Successful examples: Ritz-Carlton’s personalized experiences, Hyatt’s sustainability initiatives, Marriott’s innovative room service, Four Seasons’ unique events.
-
The Gale Miami Hotel Enhances Guest Experience with Canary Technologies’ Mobile Check-In and AI Solutions
16 October 2026📶 Gale Miami Hotel, a 350-key property in downtown Miami, upgraded its check-in process with Canary Technologies. Their switch from paper to digital registration reduced check-in time to seconds. On busy event nights, the hotel scales check-in capacity using tablets. Guests now receive communications from a single channel through Canary’s AI Guest Messaging, easing message overload. Canary’s AI Voice enhances guest interactions with multilingual, natural-feeling conversations, benefiting the hotel’s international clientele. Canary Technologies serves over 20,000 hotels globally.
-
AI Adoption in Hospitality Meets Financial Scrutiny: Only 13% of Hotel Chains Report Measurable Returns
16 October 2026📊 In 2026, AI’s role in hospitality evolved, with significant developments: Jet fuel prices surged 120% by April due to Middle East conflicts. By August, Google introduced agentic hotel booking in the U.S. AI usage was widespread, with 91% of hotel chains involved, but only 13% saw financial returns. Global tourism saw mixed results, with Asia-Pacific RevPAR up 1.3% in July. China’s Golden Week saw outbound trips up 9.3%, but domestic spending dropped 1.9%.
-
Garden City Hotel Increases F&B Revenue by $14K in Two Months with Canary Technologies’ Mobile Ordering System
15 October 2026📈 Garden City Hotel in the US, a 151-year-old property, enhanced its guest experience with Canary Technologies’ suite, including Mobile Check-In and AI Guest Messaging. After just two months, it generated $14K in F&B revenue, matching its previous year’s total, and increased average check size by $20. Check-in times dropped from 5 minutes to 30 seconds, improving guest satisfaction and Tripadvisor reviews. Canary Technologies is trusted by over 20,000 hotels worldwide.
-
Naples Beach Club Unveils The Wager, a Sports Gastropub with Bowling and Interactive Entertainment in Market Square
15 October 2026🏖 Naples Beach Club, a Four Seasons Resort in Naples, Florida, unveiled “The Wager” gastropub within its Market Square. Features include a four-lane bowling alley, games area, and multiple screens for live sports. The menu offers seafood, salads, and kids’ options. Signature cocktails and beers from Florida breweries are available. Outdoor seating overlooks a golf course, opening in early 2027. A private dining room accommodates 40 guests with access to games and a putting course.
-
Lodging Conference 2026 Highlights Industry’s Optimism Amid Shifting Growth Rules and AI Distribution Concerns
15 October 2026📈 Martin Soler highlights a crisis in hotel marketing attribution influenced by AI, zero-click searches, and eroded third-party cookie tracking, obstructing tracking from discovery to booking. Wayne West III reports optimism at the 2026 Lodging Conference but notes shifting development preferences and AI distribution concerns. Duetto implements a 930-property RMS rollout with B&B Hotels, marking major revenue management expansion. Revinate introduces a comprehensive data platform for 1.25 billion guest profiles, while property developments span locations like Saudi Arabia and Silicon…
-
Yavapai Lodge Reduces Check-In Wait Times with Canary Technologies’ Self-Service Kiosks, Eliminating Service Recovery Costs
14 October 2026🏖 Located inside Grand Canyon National Park, Yavapai Lodge’s 358 rooms at the South Rim faced 30-minute wait times for check-in. Delaware North implemented Canary Technologies’ Self-Service Kiosks and AI Guest Messaging, allowing two staff to assist five guests simultaneously, eliminating wait complaints. Compensation costs for delays dropped to $0, while seamless communication alleviated phone line issues. The solution improved guest satisfaction, reduced stress, and decreased staff turnover, enhancing the hospitality experience. Canary supports over 20,000 hotels globally.
-
InterContinental New Orleans Boosts F&B Revenue and Guest Experience with IRIS Mobile Ordering, Competing Against Delivery Apps
14 October 2026📱 In New Orleans, the InterContinental hotel implemented IRIS Mobile Ordering to enhance room service, competing against Uber Eats and DoorDash. This digital solution boosts F&B revenue by over 30%, reducing manual tasks and errors through direct POS integration. Guests place orders via their devices, increasing convenience and control. This system captures revenue that might otherwise go to third-party platforms, strengthening guest loyalty and engagement while optimizing hotel operations.
-
Americas Great Resorts Identifies Four Mismatches in AI-Reported Sales Channels for Luxury Condos in 2026 Study
14 October 2026📈 On September 10, 2026, discrepancies in AI responses concerning luxury condos were identified by Americas Great Resorts (AGR). In Fort Lauderdale, St. Regis Bahia Mar was incorrectly linked to an independent site, and a Douglas Elliman link opened a different brokerage’s page. Honolulu’s ʻIlima tied to a wrong hotel, while Four Seasons in Coconut Grove had an unresolved link. AGR’s study reports, dated September 2026, highlight the need for accurate sales-channel identification in AI answers.
-
ELAF Group Implements Canary Technologies’ AI Solutions to Enhance Guest Experience Across Saudi Arabian Hotels
14 October 2026💻 ELAF Group has partnered with Canary Technologies to enhance guest experiences across its ELAF and JOUDYAN Hotels in Saudi Arabia. ELAF, renowned for over 40 years of hospitality, will integrate Canary’s AI to automate guest communications and support ancillary revenue. Canary’s AI solutions offer real-time translation in 100+ languages, reducing front desk workloads, and improving services in Makkah, Madinah, Jeddah, and Riyadh. Canary Technologies supports 20,000+ hotels across 125+ countries, boosting efficiency and revenue.
