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10minhotel.com

1176 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

2 min

OneJourney Partners with WEX to Launch SwiftPay for Automated Hotel Supplier Payments Across U.S. and Europe in 2026

💳 OneJourney partners with WEX to launch SwiftPay, a payment platform for hotels, aiming to automate supplier payments. WEX, a payment solutions leader, processes 50% of virtual card payments in travel, with $237 billion in volume in 2025. The platform targets U.S. and European markets by 2026. SwiftPay offers automated savings with AI-driven features and virtual cards, enhancing security and efficiency at no extra cost or risk. OneJourney operates via Hotel Direct, LLC in Miami Beach, FL.

5 min

Google's AI Now Facilitates Hotel Bookings Through Ten Major Companies, Excluding Independent Hotels, Since August 27

📅 In 2023, AI's impact on hotel bookings remains limited, with Booking Holdings reporting less than 1% of room nights via AI like ChatGPT. As of August 27, Google's AI Mode allows hotel bookings through ten major companies, excluding independent hotels. Since September 30, hotels need a direct price feed to advertise on Google. Customized prices, marked by an asterisk in the EU, can vary for different users, affecting a hotel's competitive edge.

4 min

Study Reveals Independent Hotels in Barcelona Eight Times More Likely to Be Unknown to AI Than Chains

📑 Who? Carlo Del Mistro and Stiplo team. When? Autumn, presented at Skift’s Data + AI Summit, London. Where? Barcelona. What? Study on AI hotel recommendations: 659 accommodations analyzed; 27,360 AI responses; 4 AI assistants in 3 languages. How? Independent hotels are 8 times less known to AI than chains. About 1 in 5 hotels were never recommended. Only 7% of AI mentions come from hotel websites. Google review volume impacts visibility, not AI optimization tools.

2 min

HOSPACE 2026 to Focus on Business Performance and Guest Expectations on November 12 at Royal Lancaster London

📅 On November 12, 2026, HOSPACE will gather hospitality professionals at the Royal Lancaster London. Key sessions will include discussions on finance, technology, and ESG, led by industry figures like HotStats CEO Michael Grove and UKHospitality's Allen Simpson. Workshops and panels will explore technology in hotel operations, digital guest experiences, and ESG. Networking, a Gala Awards Dinner, and Inspirational Leader Awards will follow. HOSPACE aims to enhance business strategies through collaboration and innovation.

3 min

Major Hotel Brands Progress in AI: IHG, Hilton, Marriott, Hyatt, Wyndham, and Choice Expand AI Applications in 2026

💻 IHG saw progress from AI experimentation in 2025 to measuring search visibility by 2026, utilizing 30 custom prompts per hotel. Hilton advanced from data cleaning to using AI for improved distribution and guest experiences, with bots handling 40–45% of guest messages. Marriott transitioned to AI-powered trip planning, and Wyndham expanded AI to its commercial platform, already used by 115 managers. Choice experienced a 3% RevPAR increase via basic content updates. AI's role is expanding in hotel marketing and operations.

3 min

Shiji Implements Integrated Technology Suite at Likuri Island Resort Fiji, Enhancing Efficiency and Guest Experience

💻 October 19, 2026, Likuri Island Resort Fiji adopted Shiji's integrated technology platform in Sydney, Australia. The implementation includes Daylight PMS, Infrasys POS, and Astral Payments, enhancing efficiency and guest experience. This system improves decision-making, service speed, and accuracy. Key benefits include faster guest processing, improved service times, and accurate revenue capture. Shiji supports 91,000 hotels worldwide, driving operational excellence and growth in hospitality through a unified ecosystem.

2 min

AI Hospitality Alliance Releases Free Guide on Hotel AI Visibility Criteria and KPIs for Industry Leaders

💻 AIHA publishes the Hotel AI Visibility Criteria and KPIs guide in San Diego, California. This free resource aids hospitality organizations in optimizing AI visibility, crucial as AI assistants like Muse, Instinct, and Dots gain prominence. The guide includes a self-assessment, 15 measurement indicators, and emphasizes reliable data and answer engine optimization (AEO). AIHA underscores the importance of cohesive information to meet diverse traveler needs and enhance hotel trustworthiness. More details at aihospitalityalliance.com.

7 min

Hotels Can Boost Food and Beverage Revenues by Enhancing Dining Experiences and Implementing Innovative Strategies

🍴 Who? Hotels, travelers, and F&B sectors. When? Current trends in hospitality. Where? Global hotel industry. What? Improving dining experiences to boost F&B revenues. How? By enhancing ambiance, food quality, personalized service, and offering unique dining experiences. Key strategies include leveraging technology, creating seasonal menus, and adopting sustainable practices. Successful examples: Ritz-Carlton's personalized experiences, Hyatt's sustainability initiatives, Marriott's innovative room service, Four Seasons' unique events.

9 min

Research Reveals AI Agents Can Access Most Major Hotel Websites, But Inconsistencies Remain Across Platforms

🛂 18 October 2026: Two live tests showed AI agents' access to hotel websites varied. Marriott, IHG, Accor, and Choice allowed agents to reach checkout, while Hilton, Hyatt, and Wyndham had mixed results due to bot challenges. Chinese hotel groups required mobile logins. Bot management settings, not formal policies, primarily affected AI access. Despite Gemini’s claim of blocked reservations, live tests contradicted it, emphasizing the need for hotels to verify AI compatibility on their sites.

6 min

Veteran Hotelier David Lund Reflects on 31-Year Career and Emphasizes Making a Difference in the Industry

🏨 David Lund shares insights from his 31-year hotel career spanning more than 25 jobs across North America. Starting in hospitality post-high school, he transitioned from bartending to hotel finance. Lund emphasizes the importance of making a difference at work, which he believes makes work feel effortless and fulfilling. His journey includes roles like assistant controller and operations controller, leading to significant financial improvements for hotels under his management, reflecting his passion for financial leadership in the industry.

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