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10minhotel.com

1165 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

5 min

Cheval Collection Unveils New Brand Identity and Digital Platform, Expanding Portfolio to Over 950 Units Globally

🏠 Cheval Collection, a UK luxury serviced apartment company, unveiled a brand refresh and digital platform after 16 years. The "Generous by Design" philosophy features a new logo and personalized digital experiences. The platform supports three languages, with more planned, and introduces Cheval Place for corporate bookings. Cheval DISCOVERY loyalty program offers tier-based discounts. Recent expansions include Cheval Residences Dubai Islands (2026) and Cheval Maison Expo City Dubai (2025), with future plans in Riyadh (2027) and Sulaymaniyah (2028).

4 min

CREAL to Divest 168-Key Garner Hotel Osaka Honmachi Midosuji as Part of JPY21 Billion Portfolio Recapitalization

📈 Japan-based CREAL Corporation plans to divest the 168-key Garner Hotel Osaka Honmachi Midosuji to Centaurus GK by December 15, 2026, as part of a recapitalization of a 518-key portfolio acquired for JPY21 billion. Fifty Group enters Canberra, acquiring two hotels totaling 137 keys, with the Garden City Hotel bought for AUD13.7 million. Hikari Hospitality Fund acquires a 48-key hotel in Osaka. VIP Asset Management and TS Investment create a KRW65 billion Pre-IPO fund for The Hyoosik in South Korea.

4 min

Stayfull Wins Both Judges’ and People’s Choice Awards at Inaugural Hospitality AI Start-Up Competition

💻 Destination AI Conference hosted its first Hospitality AI Start-Up Competition, selecting six finalists from 20 entrants. Key participants included Ella, FlowStay AI, AI Hospitality Group, Goldi, Caleta, and Stayfull. Stayfull, aiming to revamp hotel technology stacks, won both the Judges’ Award and People’s Choice Award. FlowStay AI boasts over 60 hotels in its pipeline, while Goldi reported 5,000 users in six months. AI Hospitality Group targets a 500 basis point GOP margin improvement. Stayfull is priced at $200 per month.

2 min

GCSTIMES Enhances Hotel Guest Experience with Key Cards Encouraging Human Interaction and Local Engagement

📍 GCSTIMES, since 2011, has developed sustainable solutions and innovative products, including smart cards. By blending algorithmic personalization with human expertise, hotels can enhance guest experiences through creative key card designs that spark curiosity and human interaction. With a focus on sustainability, GCSTIMES uses recycled and alternative materials and holds FSC® certification (C148965) and an EcoVadis Silver Medal. Their brand portfolio includes GCS, AUROkeys, Xenyra, and Glint Spot, offering sustainable smart cards and bespoke design services.

5 min

Implementing Combined Event and Room Pace Reporting Can Boost Hotel Revenue by Up to 30%, Says iVvy Expert

💰 iVvy's Toby Marosszeky highlights the importance of event pace reporting. Meetings and events contribute 20-30% of hotel revenue, yet often lack comprehensive data tracking. A two-night conference for 80 delegates can generate $61,600, yet hotels frequently miss the full revenue picture. Effective event pace reporting should include revenue by event date, separate definite and tentative business, and track movement, segment, and lead time. A weekly review involving all teams is recommended to optimize decision-making and revenue.

3 min

Galleria Vik Milano Boosts Guest Experience and Generates €35,000 Annually with Canary Technologies' Solutions

📱 Galleria Vik Milano, in Milan's Galleria Vittorio Emanuele II, enhances guest experience using Canary Technologies' Mobile Check-In, Dynamic Upsells, and Guest Messaging. With personalized service, they've generated nearly €35,000 in annual upsell revenue. Five days before arrival, guests receive a questionnaire for tailored experiences. Canary's tech automates administrative tasks, allowing staff to focus on guest interactions. Canary Technologies serves over 20,000 hotels in 125+ countries with its AI platform.

5 min

roommaster Launches AI Connector to Integrate Hotel PMS Data with Leading AI Assistants, Using Model Context Protocol

💻 roommaster launched the AI Connector on October 19, 2026, in Clearwater, USA. The integration connects hotel PMS data to AI assistants like ChatGPT, Claude, Microsoft Copilot, and Google Gemini. Using the Model Context Protocol, it allows hotel teams to ask questions in natural language and access data easily. This AI tool enhances operations, saving time on tasks like reviewing arrivals or managing reservations, while maintaining existing PMS structures and AI provider policies. Available now with the latest roommaster PMS version.

4 min

Google AI Mode Now Completes Hotel Bookings for Ten Major Chains as Independent Hotels Lose Ad Visibility

📅 October 1, Google AI Mode transitioned to completing hotel bookings with ten major chains and OTAs in the U.S. simultaneously ended its price-feed mandate, reducing visibility for independent hotels. Terence Ronson's tests revealed AI agents could book consistently with Marriott, IHG, Accor, and Choice Hotels but faced issues with Hyatt, Hilton, and Wyndham. Are Morch's study showed independent hotels are 8x more invisible to AI than chains. ChatGPT Ads, now in 31 European markets, empower independent hotels in early planning stages.

3 min

roommaster Unveils Faster Cloud PMS to Boost Direct Hotel Bookings by Up to 40% with AI Integration

💻 October 19, 2026, Clearwater, Florida: Mark Bloomquist and Steven Burman of roommaster shared insights on hotel technology on The Modern Hotelier podcast. They emphasized roommaster's modern PMS, which is three times faster and reduces clicks by 60%. The Booking Engine enhances direct bookings by up to 40%, placing hotel rates near OTA prices in Google metasearch. AI tools like the roommaster Concierge improve guest service by handling routine queries. Roommaster boasts a 97% client retention rate.

2 min

Sandpiper Hospitality Expands Nationally, Adding Over a Dozen Hotels in Southwest and Midwest Across Four New Brands

📍 Sandpiper Hospitality is expanding by adding over a dozen hotels in the Southwest and Midwest in the next 90 days. The expansion includes new management of Homewood Suites, Hampton Inn, Fairfield Inn & Suites, and Holiday Inn Express. The company continues to focus on extended-stay hotels, integrating brands like ECHO Suites and Extended Stay America. Sandpiper operates 75 hotels across 16 brands in 15 states, emphasizing strong financial returns and a collaborative culture.

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