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Radisson Hotel Group's 2025 Responsible Business Report demonstrates how the Group is turning its Net Zero transformation into real, measurable progress across its hotels and operations, and cares for people and communities. In a rapidly evolving operating environment shaped by shifting guest expectations, climate risk, and increasing regulatory requirements, sustainability continues to guide the Group's strategic direction. Radisson Hotel Group remains committed to supporting careers and communities, as well as achieving Net Zero by 2050. The Group focuses on strengthening the long-term competitiveness of its hotels and owners through sustainability and contributes to the transition toward a low-carbon hospitality sector. The report highlights how this strategy is being embedded across the business through a structured five-year plan and operational priorities focused on energy efficiency, electrification, renewable energy, and responsible resource use. A key milestone in 2025 was the launch of the Group's first Verified Net Zero hotels, establishing a scalable model for reducing emissions across both existing and new properties. These projects demonstrate that meaningful decarbonization can be achieved within operational hotel environments. The report also provides a transparent view of performance across Radisson Hotel Group's Think People, Think Community, and Think Planet pillars, translating strategic priorities into measurable outcomes across its global portfolio. This ensures that sustainability remains embedded in decision-making, building trust with guests, owners, partners, and team members, while supporting long-term value creation. Highlights from the report include: Think People People are at the heart of Radisson Hotel Group's success, with a strong focus on investment in talent development, well-being, and inclusive career growth across its global team of more than 75,000 team members in over 100 countries. The Radisson People Foundation, launched in 2024 to support team members in times of need, assisted more than 250 team members globally. Additional progress includes: 84% team member engagement score, outperforming the industry average by 18% 31% of women in leadership positions, supporting greater gender balance 206 hotels certified by Safehotels, strengthening safety and security for guests and teams Radisson Hotel Group continues to invest in learning and growth, with its Radisson Academy delivering more than 8.5 million learning hours and 40% of job openings filled internally, reflecting a clear commitment to career progression. Think Community The Group continues to create shared value in the wider value chain and communities it is part of through local initiatives and global programs. Its partnership with Just a Drop has helped provide clean water, sanitation, and hygiene access to more than 34,000 people. Further impact in 2025 includes: €890,000 in cash and in-kind donations globally 79,000 volunteer hours contributed by hotel and corporate teams EcoVadis Silver Medal , with 76% of global suppliers assessed, reinforcing responsible sourcing practices These initiatives support community access to essential resources and bolster the Group's commitment to ethical and inclusive business practices. Think Planet Radisson Hotel Group is transitioning to Net Zero by 2050, focusing on the adoption of sustainable building standards, renewable energy and resource-efficient hotel operations. The new Verified Net Zero program provides a practical,

The World Travel & Tourism Council (WTTC) today revealed that the Middle East is experiencing strong Travel & Tourism growth, with the sector expanding by 5.3% in 2025, outpacing the global average of 4.1% and reinforcing the region’s position as one of the world’s most dynamic travel markets. WTTC’s latest Economic Impact Research (EIR), a leading global study of Travel & Tourism performance, highlights the region’s strong performance across key indicators, including international visitor spending, domestic travel, and business travel. Middle East shows strong growth momentum Travel & Tourism in the Middle East continues to outperform, with growth exceeding the global average and also surpassing the wider regional economy. International visitor spending rose 5.2%, compared to 3.2% globally, reflecting strong demand and increasing global connectivity. The region’s Travel & Tourism sector contributed $385.8 billion to GDP in 2025, supporting 7.1 million jobs, underlining its growing economic importance. Saudi Arabia drives regional momentum At the heart of this growth is Saudi Arabia, the largest Travel & Tourism economy in the region, accounting for $178 billion in GDP and 46% of the Middle East’s total Travel & Tourism economy. The Kingdom continues to deliver standout performance, with Travel & Tourism GDP growing 7.4% in 2025, nearly double the global sector growth rate of 4.1%, and around 40% higher than the regional Middle East average of 5.3%. International visitor spending also rose 8.2%, significantly outperforming the global average of 3.2%, further underlining Saudi Arabia’s growing appeal as a leading global destination and its position as a leader in the region . Business travel has been a particularly strong driver, with spending increasing by over 55%, highlighting Saudi Arabia’s growing role as a global hub for business, events, and investment. Alongside Saudi Arabia, other markets across the region are also delivering strong performance. The UAE’s Travel & Tourism sector reached $68.5 billion in GDP in 2025, with international visitor spending of $56.9 billion, reflecting its position as a major global hub. Jordan recorded 5.5% growth in Travel & Tourism GDP, with international visitor spending reaching $8.5 billion, while Oman also saw strong growth of 5.5%, alongside international visitor spending of $4.0 billion, highlighting continued momentum in 2025 across key GCC and regional markets. Business travel powers growth Across the Middle East, business travel is accelerating rapidly, with spending rising 23% in 2025, making it one of the strongest-performing segments in the sector’s growth. This growth reflects increased demand for in-person engagement, alongside the region’s expanding role in hosting major international events, conferences, and investment activity. Against the backdrop of recent regional challenges, the Middle East’s Travel & Tourism sector continues to demonstrate exceptional resilience, with recovery expected to be swift once long term stability returns to the region. Supported by strong fundamentals, sustained investment, and its strategic role in global connectivity, the region remains well positioned to maintain its growth trajectory. Unlocking continued long term growth WTTC’s research highlights that sustained investment in infrastructure, connectivity, and destination development, alongside a focus on high-value travel

AI in hospitality is moving fast. New tools, new promises, new conversations, every day. But for all the activity, one thing is still missing: Clarity on what we actually want AI to do for our industry. Right now, adoption is fragmented. Priorities are unclear. And too often, the direction is shaped for the industry, not by it. The AI Hospitality Alliance was founded to address these challenges, to create a place where the industry can come together and help define what comes next. But instead of guessing, I want to ask you directly: If you could redesign hospitality with AI… what would you change? What would you fix? What would you build? What’s missing today? {{cta id="15"}} I’ve put together a very short survey (it takes less than a minute) to capture exactly that. The responses will directly shape the direction of the Alliance, and we’ll publish the key insights as part of the industry conversation at HITEC. If you care about where AI in hospitality is heading, this is your opportunity to influence it. Because the future of this industry shouldn’t be decided by a few voices – it should be shaped by the people building and running it every day.

In 2026, Mexico introduced a series of tax updates that are quietly transforming how hotels manage revenue generated through online travel agencies. While these changes do not introduce new taxes, they significantly alter how income is withheld, reported, and reconciled when transactions are intermediated by digital platforms. For many hotel operators, the real challenge is not understanding the regulation itself, but adapting internal processes to a more controlled, data-driven fiscal environment. This growing operational complexity reflects a broader shift across hospitality, where interconnected systems and real-time data are becoming essential for managing operations with precision. Takeaways No new taxes, but a new collection model. The 2026 updates don’t introduce new taxes, but change how ISR and VAT are withheld, reported, and reconciled through OTAs. OTAs are now active fiscal participants. Platforms are no longer just distribution channels, they now play a direct role in withholding and reporting taxes to authorities. Reconciliation is the biggest operational challenge. The main risk for hotels is not taxation itself, but aligning revenue, commissions, and withholdings across systems and reports. Operational discipline is critical for compliance. Hotels must understand each OTA model, ensure correct tax data, and maintain consistent monthly reconciliation processes. Technology and integration enable control. Automation and connected systems are essential to reduce errors, adapt to regulatory changes, and gain full visibility over revenue. Not a new tax, but a new way of operating One of the most important clarifications is that this is not a new tax burden. Instead, it represents a shift in how existing taxes are collected and monitored. “What we are seeing is a strengthening of collection and oversight mechanisms. The tax itself is not new, but the way it is withheld and reported has fundamentally changed. César Perales, Compliance Director of Origon Interfactura At the center of this transformation is the evolving role of OTAs. No longer limited to distribution, platforms are now responsible for withholding, reporting, and remitting certain taxes directly to the Mexican tax authority (SAT). This shift highlights how distribution partners are becoming increasingly embedded in financial and operational processes, reshaping the traditional role of intermediaries in hospitality. A key component of the 2026 update is the introduction of a 2.5% ISR withholding on gross income for legal entities operating through digital platforms, as established in the Ley de Ingresos de la Federación 2026. This withholding can increase significantly, up to 20%, if the hotel fails to provide its RFC correctly. In practical terms, this means that part of the tax is now deducted before the hotel receives the net revenue. “The timing of taxation is what really changes here. Hotels are used to calculating and paying taxes after receiving income. Now, a portion of that tax is retained at the source, which directly impacts cash flow visibility,” Perales notes. VAT (IVA) adds another layer of complexity. Its treatment depends heavily on how each OTA operates, particularly whether it collects payments on behalf of the hotel. According to the Ley del IVA (articles 1o.-A Bis

Travelers are increasingly seeking authenticity and local immersion. Boutique hotels can better meet this demand than large, often impersonal, branded hotels. This article explores what boutique hotels are, how they differ from regular hotels, and what travelers seek from the boutique hotel experience. What are Boutique Hotels? The term boutique hotel emerged in the early 1980s as a reaction to the standardized hotels that dominated the American and global landscape. Boutique hotels are distinguished by their intimate size, with the threshold often considered to be 100 rooms, although one of pioneers Ian Schrager states that: “Boutique ‘has nothing to do with size… It has to do with having a single focus, an attitude, product distinction, creating an elevated experience… It’s not trying to be a generic commodity to satisfy all people. There’s a singular focus.” ( HospitalityNet ). Conceptually, the boutique hotel has existed much longer. They are locally rooted, filled with personality, and places where guests would interact – so basically every hotel on earth before the naissance of global hotel brands . Now, in a roundabout way, we have come to a place where global chains are looking to recreate, through acquiring and launching smaller-scale lifestyle brands, the authenticity and intimacy of boutique hotels (something they may be structurally unable to deliver). What is the Difference Between a Boutique Hotel and a Hotel? The main differences between a boutique hotel and regular hotel are the following: Size and ambiance: As mentioned, boutique hotels have a smaller room capacity, resulting in a more intimate and private atmosphere. Compare that to a large convention hotel of, say, a thousand rooms that is standardized through-and-through – a more impersonal experience to say the least. Service: Due to the smaller scale of operations, the service at boutique hotels tends to be more personalized, and staff have the capacity to better cater to individual guest needs. It’s easier to remember the preferences of ten guests than a thousand, which means that the larger the scale, the more standardized operating procedures need to be to ensure efficiency. Design and character: Boutique hotels may have more unique or thematic decor that reflects the local culture or history. This contrasts with the uniform design of chain hotels, that again, is the case for the sake of efficiency and scalability. Amenities: Due to their smaller scale and distinct locality, the amenities can be curated and locally sourced. Furthermore, the curation often extends to unique culinary offerings and other tailored experiences. In a nutshell, boutique hotels are often more intimate and culturally immersive than standard hotels. The appeal of each really depends on the target clientele, as the former is better suited for travelers who are looking for more authenticity and the latter best for those who are prioritizing consistency and brand loyalty. The Boutique Hotel Market In 2024, the boutique hotel market was valued at $26.7 billion , and is estimated to reach $40 billion by 2030 with a CAGR of 7.2%. The growth is fueled by

Noble Investment Group ("Noble") today announced the acquisition of a ten-property portfolio of upscale select-service and upscale extended-stay hotels. The transaction reflects Noble's continued thematic deployment of institutional capital into travel and hospitality segments characterized by constrained supply, diversified demand drivers, and durable margin profiles — structural attributes that Noble projects to generate consistent, risk-adjusted income across market cycles. The portfolio comprises ten Marriott, Hilton, and IHG-branded properties spanning the Pacific Northwest, Midwest, Southeast, and Northeast—a deliberately diversified footprint anchored by complementary demand generators, including healthcare, higher education, government, logistics, and corporate travel. The assets are newer vintage, with an average age of less than six years, and deliver strong in-place current income, premier global loyalty and distribution platforms, and a basis meaningfully below replacement cost. Noble sees a rare alignment of conditions in today's travel and hospitality environment: construction costs at historic highs and materially constrained financing for new development; diversified business, leisure, and extended-stay travel patterns anchoring recurring, multi-night occupancy and durable revenue performance; and lower operating cost intensity, leaner labor models, and more efficient capital reinvestment cycles in the upscale select-service and extended-stay segments - supporting durable cash flow and margin resilience across cycles. This is precisely the kind of opportunity our platform is built to source, underwrite, and execute. Ten newer-vintage, well-located assets, premium brands, geographic diversification, and an attractive basis—paired with a hands-on operating capability that allows us to compound value through disciplined asset management. Dustin Fisher, principal and head of acquisitions at Noble

LONDON, 28 April 2026 – RMS , a leading global hospitality technology platform, has announced a new partnership with Pride of Britain Hotels (PoB Hotels), a curated collection of over 50 of the UK’s finest independent luxury properties. The partnership reflects a shared commitment to supporting independent hotels as they navigate rising guest expectations, operational complexity and increasing competition, while staying true to the individuality that defines them. As luxury travellers prioritise more personalised, experience-led stays, independent hotels face a growing challenge: delivering seamless, high-quality guest journeys without compromising the character and authenticity that set them apart. At the same time, hoteliers are under pressure to improve efficiency, reduce manual processes and unlock new revenue opportunities. RMS’s integrated platform has been selected to support PoB Hotels members in addressing these challenges. By bringing reservations, operations, guest engagement and payments into a single, unified platform, RMS enables hotels to streamline workflows, gain real-time visibility across their business, and deliver a more connected guest experience. Crucially, the platform enables hotels to move beyond simply selling rooms, giving them the tools to package and promote additional services such as dining, spa treatments and on-property experiences within the booking journey. This not only enhances the guest experience but also unlocks new, high-margin revenue opportunities. Kalindi Juneja, Chief Executive Officer of PoB Hotels, said: “Luxury today is defined by relevance and authenticity, not standardisation. Our role is to ensure that each of our hotels can translate its distinct character into something guests can easily discover and engage with. RMS brings the infrastructure to support that shift in a way that is both commercially robust and true to the individuality of our collection.” Sandrine Zechbauer, Chief Marketing Officer (CMO) at RMS, said: “Independent hotels have incredible stories to tell, but stories alone don’t drive conversions. This partnership is about giving operators a single platform that simplifies the way they work, while helping them turn their unique offering into something guests can easily discover, book and engage with. It’s about connecting the experience with the transaction.” Toby Ashworth, PoB Hotels Member, said: "Having worked with RMS since 2023, I know first-hand the difference the right property management system makes to the guest experience. I'm delighted to welcome them as the preferred PMS partner for Pride of Britain Hotels, it's a partnership that will serve our collection well." The partnership reflects a broader shift across the independent hotel sector, where success increasingly depends on combining operational efficiency with the ability to deliver and monetise meaningful guest experiences.

Milan – This year's winner of the "Hotel Design Award" is Maison Heler Metz | A Curio Collection Hotel by Hilton, France. The prize was awarded at the 196+ forum Milan yesterday. The clear trend in hospitality investments is towards projects which are out-of-the-box – projects which are unique, which are attracting attention, and which even might be polarizing. The three finalists of the Hotel Design Award 2026 share this uniqueness. The two finalists are very small but pay homage to a location / historic building. The winner Maison Heler Metz is the latest masterpiece by Philippe Starck, the hotel design maverick who helped create some of the most noteworthy hotels in the world, including the Faena in Buenos Aires and the Rosewood in Sao Paolo Michael Widmann, Global CEO of PKF hospitality The award criteria include the originality of the architectural and design concept, the resulting quality of the building and facade, as well as the interior design. The focus is on the design approach to a compelling hotel concept. The interdisciplinary jury selected ten nominees from the 25 hotel applications from 13 European countries. Of these nominees, the following three hotels were selected for the final (in alphabetical order): LILLØY Lindenberg (Bergen, Norway) Maison Heler Metz | A Curio Collection Hotel by Hilton (Metz, France) Villa Pétrusse (Luxemburg, Luxemburg) Johannes Adler, Director Project Sales Occhio and member of the jury: "From an impressive field of entries across Europe, these three outstanding finalists were selected for their exceptional design vision, and ability to redefine the guest experience." Maison Heller Metz, Curio Collection by Hilton articulates a compelling dialogue between historical reference and contemporary architectural expression. The interplay of architecture, interior, and narrative creates a cohesive and highly distinctive identity. LILLØY Lindenberg challenges conventional hotel typologies by foregrounding community as its central premise. Architecture, interior, and storytelling converge into a singular, creative proposition with a strong sense of identity — A Home far away from home. Villa Pétrusse stands out for its nuanced transformation of historic fabric into a calm, contemporary hospitality experience. Architecture and interior design are seamlessly interwoven, resulting in an elegant, almost residential character. Each project demonstrates a distinctive approach to space, storytelling, and hospitality at the highest level distinguished by their design excellence, originality, and thoughtful integration of concept, context, and guest experience.” The ten nominated hotels in alphabetical order: Casa Cook Madonna (Madonna di Campiglio, Italy) Huus Quell (Gonten, Switzerland) Kimpton Main Frankfurt (Frankfurt am Main, Germany) LILLØY Lindenberg (Bergen, Norway) Maison Heler Metz | A Curio Collection Hotel by Hilton (Metz, France) Palais Mailberger Hof (Vienna, Austria) SAX Paris, LXR Hotels & Resorts (Paris, France) Steigenberger Icon Europäischer Hof Baden-Baden (Baden-Baden, Germany) The Florentin by Althoff Collection (Frankfurt am Main, Germany) Villa Pétrusse (Luxemburg, Luxemburg) Hotels that were completed and opened in Europe between October 2024 and March of this year were eligible to apply. The competition is aimed at architects, operators, designers, owners and developers of hotels in Europe. Images are available at

ORLANDO, FLA. — Today's hotel guests don't just expect great sound in their room — they expect it everywhere. Safemark, a global leader in guest room security and hospitality solutions, is proud to announce the addition of three Marshall portable Bluetooth speakers to its hospitality lineup: the Kilburn III, Stockwell II, and Tufton. These new offerings expand Safemark's Marshall portfolio beyond in-room fixed audio, giving hotels a range of portable, premium sound solutions — from poolside lounges and outdoor terraces to spa suites and event spaces. Guests already expect the basics — a comfortable bed, a clean room, and good climate control. We want to help hotels go beyond that. Marshall speakers give properties a way to create moments guests actually remember and talk about. That's what drives the five-star review, the repeat booking, the recommendation to a friend. John Foley, Vice President of Sales, Safemark Marshall Kilburn III — Premium Portable Power The Kilburn III is Safemark's most powerful portable Marshall offering, delivering an immersive 360° True Stereophonic audio experience that fills any space with rich, detailed sound. With over 50 hours of battery life on a single charge — more than enough for a full weekend of events — the Kilburn III is designed for hoteliers who demand both performance and reliability. Its IP54 dust and water-resistant construction makes it equally at home at the pool deck, in-room, or at a property event. 50+ hours of portable playtime on a single charge IP54-rated dust and water resistance Dynamic Loudness for perfectly balanced audio at any volume Auracast™ wireless connectivity and built-in phone charging bank Eco-friendly build with 84% recycled plastic and vegan leather finish Marshall Stockwell II — Compact Versatility Weighing just over 2lbs, the Stockwell II is the ideal grab-and-go speaker for hospitality environments where portability is key. Its guitar-inspired carry strap and pint-sized frame make it effortless to move between rooms, spa areas, or event setups. Despite its compact size, the Stockwell II packs three Class D amplifiers driving a subwoofer and dual tweeters in a bass-reflex enclosure, delivering a 360° True Stereophonic experience that punches well above its weight. 20+ hours of portable playtime on a single charge True Stereophonic 360° multi-directional sound IPX4 water-resistant rating — splash-proof for poolside and outdoor use Multi-host Bluetooth 5.0 — seamlessly switch between two paired devices Guitar-inspired carry strap and rugged silicone exterior Marshall Tufton — The Mightiest Portable For hotels that need to fill larger spaces — lobbies or rooftop terraces — the Tufton is Marshall's most powerful portable speaker. A 3-way driver system including a 40W subwoofer, dual 15W full-range drivers, and a 10W tweeter, complemented by a rear-facing mid-range driver, delivers true 360° Blumlein stereo sound up to 102dB. Quick charging means 20 minutes plugged in gets guests 4 hours of continuous play — perfect for event setup turnaround. 20+ hours of portable playtime on a single charge Rear-facing mid-range driver for true 360° Blumlein stereo sound 102 dB maximum SPL — fills large indoor

Minor Hotels , a global hospitality leader with more than 640 properties in operation and committed development across 63 countries, announces the signing of two new resort properties in Thailand in partnership with Rasa Group: Colbert Collection Koh Samui and Avani Koh Phangan. The dual signing marks the debut of the Colbert Collection brand in Asia and reinforces Minor Hotels’ continued expansion in key resort destinations across the region. Located on Chaweng Beach, Colbert Collection Koh Samui will become the first property under the brand in Asia. The 32-key beachfront resort, operating as Buri Rasa Village Samui, will transition to Minor Hotels management on 1 May 2026, with rebranding scheduled for Q1 2027 following an extensive renovation programme. The resort will offer an intimate, design-led experience shaped by its beachfront setting, with facilities including multiple culinary opportunities, swimming pool, fitness centre and spa. Located just 15 minutes from Samui International Airport, the property will form part of a growing cluster of Minor Hotels resorts on Koh Samui, including Anantara Bophut Koh Samui Resort , Anantara Lawana Koh Samui Resort , Avani Chaweng Samui Hotel & Beach Club , Avani+ Samui Resort and NH Collection Samui Peace Resort . On neighbouring Koh Phangan, Minor Hotels has signed Avani Koh Phangan, a 63-key beachfront resort located on Thong Nai Pan Noi Beach. Currently operating as Buri Rasa Village Phangan, the resort will transition to Minor Hotels management on 1 May 2026, with full rebranding to Avani scheduled for Q1 2027 following a phased renovation. The resort will feature a range of room categories including pool access and oceanfront options, alongside relaxed dining venues, a beachfront swimming pool, AvaniKids club, and AvaniFit gym. Located adjacent to Anantara Rasananda Koh Phangan Villas, the property will further strengthen Minor Hotels’ presence on the island. This dual signing represents a strategic step in expanding our presence in Southern Thailand across both our premium lifestyle and soft brand segments. Introducing Colbert Collection to Asia in Koh Samui and strengthening our resort portfolio in Koh Phangan with Avani allows us to further diversify our offering in destinations that continue to see strong international demand. Dillip Rajakarier, CEO of Minor Hotels and Group CEO of Minor International Rapi Pinijchob, CEO of Rasa Group, added, “We are truly excited to deepen our long-standing partnership with Minor Hotels through these two exceptional projects. Koh Samui and Koh Phangan are not only iconic destinations, but also markets with tremendous, untapped potential for the next phase of high-quality tourism growth. With the introduction of Colbert Collection and Avani, we are not simply adding brands - we are shaping experiences that will redefine how these destinations are positioned on the global stage. This collaboration reflects our shared commitment to innovation, thoughtful development and creating enduring value. These projects are an important step forward in our broader vision of elevating hospitality assets into distinctive, high-performing destinations that resonate with today’s evolving traveller.” Both properties are owned by Rasa Group, a Thailand-based real estate and hospitality