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10minhotel.com

431 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

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Global Surge in One-Night Hotel Stays: Searches Jump 9% from Q1 2023 to Q4 2025, Especially in North America

🛫 From Q1 2023 to Q4 2025, global one-night stay searches rose by 9%, with North America seeing a spike from 31% to 56%. The trend of shorter stays and reduced lead times is evident, with an increase in flexible travel preferences. In Europe, one-night stay searches dropped from 39% to 20%, while Oceania saw a 9% rise. Asia experienced a decline, and Latin America a modest 5% increase. The hospitality industry must adapt to these evolving patterns.

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RobosizeME Launches New Website to Enhance Hotel Workflow Automation, Saving 200,000+ Manual Hours Annually

💻 Olomouc, Czech Republic, March 24, 2026 – RobosizeME launched a new website, enhancing AI-enabled workflow automation for hotels. With 5,000+ hotel deployments saving over 200,000 hours annually, the site helps hoteliers streamline operations like OTA payment automation and no-show prevention. CEO Stephen Burke underscores its impact on efficiency and growth. The site guarantees security with ISO 27001, GDPR, and PCI-DSS compliance, ensuring predictable automation outcomes and data safety.

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Job Performance Expectations Create Imposter Syndrome by Discouraging Honest Admission of Knowledge Gaps in New Employees

📓 New job struggles highlight the gap between perceived competence during interviews and actual skills. Many experience "imposter syndrome," but it's often a rational response to unrealistic expectations. This issue creates high-risk environments where asking for help feels unsafe, leading to inefficiencies. Teams project competence to maintain job security, which thwarts true learning and collaboration. Ultimately, genuine competence requires honesty about knowledge gaps, contradicting current hiring and workplace practices.

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Resident Hotels Rebrands as The Sirius Hotel Group, Plans to Expand Portfolio to 31 Hotels in 6-10 Years

📑 Resident Hotels rebranded as The Sirius Hotel Group in 2025, targeting growth from 11 to 31 city center hotels within 6-10 years. The group excelled in hotel conversions, notably transforming Sleeperz into Four Points Flex by Sheraton, enhancing asset values and operational efficiency. The Resident Edinburgh, opened end of 2024, highlighted expertise in office-to-hotel conversions. With NPS scores above 85 and strong TripAdvisor rankings by March 20, The Sirius Hotel Group builds on its reputation for high investor returns.

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Hilton Expands in Greece with Four New Hotels, Totaling Over 50 Properties and 20 in Development

🏖 Hilton is expanding in Greece with four new hotels in Athens, Corfu, Santorini, and Crete, growing from one to over 50 hotels in five years, with 20 more in development. In APAC, three new hotels are opening in Thailand, including the first Canopy by Hilton. New brand debuts include Tapestry Collection in Kenya, LXR Hotels in India, and Spark by Hilton in Saudi Arabia. Conrad Athens and Conrad Corfu, both opening in Spring 2026, offer luxury accommodations and wellness facilities.

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Hotels Must Evolve Beyond Standard Metrics to Capture and Respond to Subtle Guest Signals for True Service Excellence

🏨 Most hotels miss capturing subtle guest experiences that aren't reflected in standard metrics, affecting service quality. While these moments occur frequently, they often go unnoticed, as hotels lack systems to understand them. This oversight differentiates exceptional hotels from the merely well-run. Despite the industry's improvements in response times and service consistency, there's a critical gap: customer service heavily relies on responding rather than intuitively understanding deeper, unspoken guest needs.

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Capstone Hotel Management and Marsden Group Merge to Form New Zealand's Largest Locally Owned Hotel Platform with 45 Properties

📈 On April 1, 2026, Capstone Hotel Management and Marsden Group merged, creating New Zealand's largest locally owned hotel management platform with over 40 properties. The merger aims to strengthen competitive edge against international operators. Sajad Bassam is CEO and Clare Davies COO, focusing on strategic growth through acquisitions and partnerships. The combined entity manages a network of approximately 45 properties and over 2,500 rooms, enhancing national sales and procurement capabilities.

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Jonathon Vopinek Leaves Marriott to Found White Label Hotels After Personal Tragedy, Emphasizing Life-Work Balance

📖 Jonathon Vopinek, former Marriott employee, transitioned from Marriott to founding White Label Hotels after losing his daughter to SIDS, reshaping his life and work values. Eight months ago, he launched a podcast, drawing on his eight years as a CEO with over 9,000 associates. He's conducted 35+ interviews with leaders across various fields, highlighting that transparency surpasses confidentiality in leadership, as exemplified by Jensen Huang of Nvidia, who manages 60+ direct reports openly.

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Atom Hoteles Sells Eurostars Las Salinas in Fuerteventura for €51 Million, Part of Recent Hotel Divestments

🏨 Atom Hoteles sold the 223-room Eurostars Las Salinas in Fuerteventura, Spain, for €51 million. Finareal acquired the 138-room Crowne Plaza Marseille and 87-room Hotel Indigo Cagnes-sur-Mer in France. Lothian Pension Fund purchased the 145-room Hub by Premier Inn Edinburgh for £23.4 million. Atream acquired the 113-room Hotel Expo Verona Villafranca in Italy for €8 million. Vitruvio purchased a future 48-room hotel in Málaga, Spain, opening in Q4 2026.

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Study Highlights Hotel-Specific Stressors Impacting Employee Mental Health and Strategies for Coping Post-COVID-19

🏨 Professors Wong, Kim, and Dr. Xu from Hong Kong Polytechnic University investigate hotel employees' mental health, highlighting stressors like irregular hours, precarious conditions, and poor leadership. Post-COVID-19, addressing mental health in hospitality is crucial. They identify components, including depression and nervousness, using the transactional theory of stress and coping. The study aims to empower hotel managers with strategies to improve employee well-being, ultimately enhancing performance and reducing costs.

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