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10minhotel.com

1179 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

15 min

Lighthouse's Hospitality AI, Ernest, Offers Data-Grounded Advantage Over Generic AI for Revenue Management Decisions.

💻 Jonathan Gough explains the distinction between generic and hospitality-specific AI, such as Lighthouse's Ernest, emphasizing data grounding. Generic AI like ChatGPT uses public data, while Ernest uses live commercial data from 80,000+ hotels across 185 countries. Ernest operates with pre-defined skills and integrates with 500+ systems, enhancing decision-making with a daily update of 1.8 billion hotel rates and 1.3 billion searches. This ensures accurate hotel data interpretation and proactive management, improving strategic decisions in hospitality.

2 min

Canada's Hotel Industry Reports Eighth Consecutive Month of ADR and RevPAR Growth in August 2026, Led by Quebec and Montreal.

💸 August 2026 saw Canada's hotel industry record its eighth straight month of year-over-year growth with an 80.9% occupancy rate, a 6.7% rise in average daily rate (ADR) to CAD267.48, and a 6.9% increase in RevPAR to CAD216.31. Quebec led occupancy growth (+3.2%), while Nova Scotia's ADR rose by 9.0%. Toronto's ADR surged by 10.0% during events like the Canadian National Exhibition. Montreal's occupancy increased by 6.4%, supported by the Osheaga Festival.

3 min

Only 7% of Hotel PMS Vendors Publish Fully Self-Serve API Documentation, Reveals AIHA's 2026 PMS API Power Index.

📈 2026 PMS API Power Index™ reveals that only 7% of 343 hotel PMS vendors provide fully self-serve API documentation, with the top five vendors scoring above 73.3. The study, dated September 1, 2026, highlights Mews as the highest scorer at 80.0, while Oracle OPERA 5 scores the lowest at 26.3. The findings indicate that event-driven capability and AI readiness vary significantly, with only two profiles scoring above 3 in Governance & Security.

2 min

Cloudbeds Announces Integration with Klook to Enhance Hotel Distribution and Reach Asia Pacific Travelers

📈 Cloudbeds partners with Klook to connect hoteliers with travelers in Asia Pacific. This integration boosts bookings by synchronizing rates and availability automatically. Klook’s platform spans Thailand, Singapore, Hong Kong, Japan, South Korea, Malaysia, and the Philippines, offering a unified travel ecosystem. Founded in 2012, Cloudbeds operates in 150+ countries, providing tools for demand capture and pricing optimization. Hotel Tech Report has awarded Cloudbeds as a top system for eight consecutive years.

3 min

Asia Pacific Hotel Investments Reach $8 Billion in H1 2026, Driven by Japan, China, and Korea

🏠 Asia Pacific hotel investments surged to $8 billion in H1 2026, a 21% increase. Japan, China, and Korea led, with China's transaction volume doubling, supported by C-REIT eligibility. Hotels are key investment targets due to high travel demand and limited supply. ADRs hit historical highs, while occupancy lags. Korea and Vietnam outperformed in occupancy, benefiting from increased tourism. Hotel supply is projected to grow by just 1% annually, excluding China, from 2025-2029.

5 min

Accor Launches ALL Concierge AI, Scaling Personalized Hospitality with 11 Languages Across Major Platforms

💻 Accor, a leading hospitality group, fully launched its ALL Concierge, an AI companion, after a pilot starting in July 2025. It engages guests from booking to stay, supporting 11 languages and 5 major platforms like WhatsApp. The AI handles over a million conversations, offering personalized service with quick responses. Accor's new AI tool, The Butler, aids hotel staff by simplifying tasks. Accor operates 5,600 hotels across 110 countries, focusing on sustainable and responsible hospitality.

3 min

EHG Experiential Hospitality Group Launches, Focusing on Guest Emotional Experience and Nature-Driven Destinations

🏨 Founded by Jesús Parrilla, EHG Experiential Hospitality Group launches, emphasizing hospitality tailored to guests' emotional states, with over 25 years of experience. Parrilla, ex-CEO of Explora Hotels, aims to create environments fostering reconnection with nature and culture. The group will unveil its first destinations soon, with Parrilla speaking at ILHA in December. EHG focuses on boutique eco-lodges and experiential travel, integrating sustainability and emotional engagement in remote and city-adjacent landscapes.

2 min

Leonardo Hotels Secures 20-Year Leases for 624 Rooms at Berlin's Alexanderplatz, Expanding Central Europe Portfolio

🏨 Leonardo Hotels has taken over operations of two former hotels on Berlin's Alexanderplatz, now rebranded as the Hotel Berlin Alexanderplatz by Leonardo Hotels and Leonardo Smart Berlin Alexanderplatz. These hotels, previously H2 and H4, offer a total of 624 rooms. Aroundtown signed 20-year leases with Leonardo Hotels, strengthening their partnership. The Hotel Berlin Alexanderplatz has 336 rooms and focuses on business travelers, while the Leonardo Smart Berlin Alexanderplatz caters to leisure guests with 288 rooms.

5 min

54% of Travelers Use AI for Trip Planning, Yet Only 22% of Destination Marketing Organizations Offer AI Capabilities

🗺 Mindtrip, in collaboration with Sabre, Sojern, and MMGY Travel Intelligence, reveals a significant gap in AI adoption in travel. As 54% of travelers have used AI for trip planning and 75% plan to, only 22% of destination marketing organizations currently offer AI capabilities. Millennials (69%) and Gen Z (63%) lead AI usage, with 40% discovering destinations through AI. Destination marketing organizations risk obsolescence if they don't adopt AI within two years.

10 min

Effective Restaurant Staff Scheduling Begins with Demand Forecasting and Skills Deployment, Not Just Availability

📊 In 2024, full-service restaurants with losses reported median labor costs of 42.9% of sales, while profitable ones had 34.2%. Hourly turnover reached 96% for full-service and 135% for limited-service restaurants. Replacing an hourly employee costs $2,305, a non-GM manager $10,518, and a general manager $16,770. Alain Berruex emphasizes distinguishing between scheduling issues and labor cost increases before acting. Scheduling should focus on demand and skills, not just availability, to avoid understaffing and maintain employee engagement.

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