Automatic - 10 Minutes News for Hoteliers - Page 103

7 min

The algorithm doesn’t care about the Caribbean. But the next hurricane won’t care about the algorithm either.

🌀 On 28 October 2025, Hurricane Melissa hit Jamaica, Haiti, and Cuba, killing over 70 people and causing US $7 billion in damages, nearly 30% of Jamaica’s GDP. It was the strongest hurricane in Jamaica’s history. Despite this, Hurricane Melissa received fewer than 1,500 global mentions, overshadowed by pop culture and tech news. UNICEF reported that 70% of young Caribbean respondents fear migration due to climate disasters, yet the region contributes less than 1% of global emissions.

2 min

The Asia Pacific, excluding China, Hotel Construction Pipeline Reaches Record Highs in Q3 2025

🏨 At Q3 2025, the APEC hotel construction pipeline reached 2,262 projects with 434,593 rooms, marking 9% and 6% YOY increases. The region saw 898 construction projects/199,865 rooms, while new project announcements totaled 226 projects/42,405 rooms. India led with 838 projects/108,775 rooms, reflecting 31% and 37% YOY growth. Notable city pipelines included Bangkok (65 projects/16,316 rooms) and Jakarta (48 projects/10,466 rooms). LE forecasts 336 new hotels by 2026 end and 322 by 2027 end.

Revisn cuts check-in times by 85% with Mews, redefining extended-stay hospitality in Raleigh

📱 Dallas, Texas – Since 2018, Revisn in Raleigh, powered by Mews, revolutionized hospitality with technology-driven executive residences. Using the Revisn Residence Connect app, 80% of guests access apartments with digital keys, reducing check-in from 15-20 minutes to 2 minutes, an 85% decrease. Revisn, operated by Welcome Holdings, offers 48 apartments blending boutique hotel and home privacy, and plans a new property at Brier Creek in 2026. Mews powers 12,500 customers in 85+ countries.

6 min

Corporations Stay the Course on Sustainable Business Travel but Struggle to Progress in High Impact Areas, According to Global Benchmark

🌐 Hamburg, July 2025: The GBTA Foundation released the second-year findings from its Sustainability Acceleration Challenge. 285 companies, representing $22 billion in annual business travel, participated, marking a 20% increase from last year. The global maturity score rose from 1.3 to 1.4. Sustainable practices advanced with a 15% increase in SAF purchases, but areas like Carbon Fees (0.4 score) need acceleration. The Financial sector leads with a maturity score of 1.9.

5 min

Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

💻 Grand Hyatt Singapore transformed its in-room dining with Shiji’s Stellaris Digital Dine platform, achieving over 90% digital ordering and reducing labor costs by approximately $3,600 monthly. This shift enhanced order accuracy, reducing errors from 5-10% to near-zero, and improved menu update efficiency by 90%. Between July 2024 and June 2025, 58% of in-room dining revenue was digital. The initiative also supported sustainability by eliminating paper menus, aligning with the hotel's broader digital goals.

5 min

Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

📱 Grand Hyatt Singapore implemented Shiji's Stellaris Digital Dine platform to revolutionize its in-room dining. The system, integrated with Infrasys POS, removed manual errors, cut order errors from 5-10% to near-zero, and improved menu update time by 90%. Orders placed digitally increased to over 90%, saving $3,600 monthly in labor costs. In-room dining revenue reached 58% via digital orders from July 2024 to June 2025, with enhanced guest satisfaction and sustainability through the elimination of printed menus.

Apaleo appoints new Director of People & Culture and CFO as company accelerates growth

📈 MUNICH, 10 November 2025: Apaleo, a property management platform, appointed Leonie Häsler as Director of People & Culture and Andre Klan as CFO. Following a €20 million funding round in late 2024, Apaleo plans growth in DACH, UK, and France. The company powers over 2,000 properties in 30+ countries. Recent innovations include the Agent Hub and MCP Server. The new headquarters opened in Munich’s Maxvorstadt district. Apaleo won the 2025 EMEA Travel Innovation Award.

Apaleo appoints new Director of People & Culture and CFO as company accelerates growth

📦 10 November 2025, Munich: Apaleo, a property management platform, strengthens its leadership team with Leonie Häsler as Director of People & Culture and Andre Klan as CFO. Following a €20 million funding round in late 2024, Apaleo plans to expand in the DACH region, the UK, and France. With over 2,000 properties in 30+ countries, Apaleo recently launched the AI agent marketplace "Agent Hub" and MCP Server for seamless tool integration.

7 min

The Hidden Logic to Room Assignment

🏨 Hotels often overlook room assignment, affecting guest experiences and operational efficiency. Tools like GauVendi offer pre-stay room choice for revenue, but many bookings still require manual assignments. Automation often decides based on guest history, but manual adjustments are complex. Staff stress impacts assignment quality; personal interactions influence decisions. Prioritizing loyalty members is common, but OTA bookers often receive attention due to reviews. Efficient assignments can reduce operational costs and ensure guest satisfaction. Clear policies can enhance outcomes.

7 min

The Hidden Logic to Room Assignment

🏨 Hotels often overlook room assignment, yet it impacts guest experiences and reviews. PMS often auto-assigns rooms, missing opportunities for personalization. German company GauVendi offers tools for room personalization, boosting revenue without extra costs. However, manual room assignments can enhance guest satisfaction. Staff decisions can depend on guest interactions and booking details. Effective room assignment strategies prioritize loyalty members and OTA bookers, optimize housekeeping efficiency, and consider maintenance. Clear policies improve outcomes, emphasizing the importance of mastering room assignment in hospitality.

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