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Automatic

3028 posts

The new frontier of guest experience

📱 Oct 23, 2025, global market for immersive travel experiences is set to reach USD 188 billion by 2026, with a 26% annual growth rate. AR and VR tech boost guest engagement by up to 200%. Hotels use AI for personalized experiences, yet face hurdles like tech costs and privacy issues. Major brands like Marriott see increased bookings with immersive previews. VR tourism is predicted to grow by 33% annually through 2030.
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Airbnb holds off on ChatGPT integration

💻 Airbnb CEO Brian Chesky announced on October 23, 2025, that Airbnb will not integrate with OpenAI's ChatGPT due to technical and security concerns. Instead, Airbnb will improve its AI tools, which have reduced reservation response times from three hours to six seconds and decreased human support needs by 15%. The AI assistant will support Spanish, French, and 56 more languages by next year. Airbnb collaborates with 13 AI models from companies like OpenAI, Alibaba, and Google.
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OpenAI launches a browser that can book travel

💻 Oct 23, 2025, OpenAI launched ChatGPT Atlas with “Agent Mode,” allowing actions like booking flights and hotels directly in the browser. This AI feature learns user behavior, suggesting tasks like “plan France travel.” Atlas is currently available for MacOS; Windows, iOS, and Android versions are upcoming, with Agent Mode exclusive to ChatGPT Plus and Pro users. The launch challenges Google's search dominance, offering AI-driven browsing experiences. Privacy concerns remain regarding user control and data security.
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How to make a million-dollar ad with Veo 3.1 and Nano Banana | PJ Accetturo posted on the topic | LinkedIn

📹 AiYO, an AI-driven company, created a cinematic advertisement for MYFITNESS Natural Peanut Butter using Generative AI, without traditional cameras or studio sets. The AI process mimicked traditional cinematography techniques, emphasizing product aesthetics through iterative prompting. By redefining visual storytelling, they showcased cinematic quality with accessibility and creativity. The ad was developed collaboratively by the AiYO team, including Ronit Sharma, Ayush Mange, Shashwata Moitra, and Harshil Shetty.
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Why guests still chase free room upgrades

🛠️ Oct 21, 2025, travel experts reveal strategies for free hotel room upgrades. Book directly to avoid third-party commissions, and choose off-peak times like mid-week or Sunday. Send a polite email before your stay, highlighting special occasions. Leverage loyalty programs and check in post-housekeeping for better chances. Avoid assumptions and tipping for upgrades, as they depend on availability and policy. Read more insights in the full guide by *The Independent*.
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Global AWS outage disrupts airlines, hotels, and travel platforms

💻 Oct 21, 2025, a DNS issue in AWS's Virginia region caused a major outage impacting over 6.5 million users globally, affecting airlines like Delta, United, and Ryanair, hotels such as Hilton and Hyatt, and OTAs like Expedia and Booking Holdings. AWS powers critical systems for these entities. The incident highlights the travel industry's vulnerability due to reliance on AWS and emphasizes the need for redundancy to mitigate operational risks.
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Travelers want more — and hotels must keep up

🗺 Oct 21, 2025, Priceline's 2026 "Where to Next?" report highlights travel trends. 65% prioritize “treat-yourself” trips, with Gen Z leading at 80% for one-day deals. 63% show renewed interest in the U.S. Midwest, 73% prefer nostalgic revisits, and 83% seek active beach experiences. College-town game days attract 64%, while 59% unplug from digital life. AI tools like "Penny" enhance travel personalization. Economic uncertainty persists but "more" travel is the mindset.
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Building the hotels guests haven’t imagined yet

💻 Oct 21, 2025: In the hospitality industry, AI transforms hotel branding by predicting traveler desires via cultural signals. Digital twins and predictive modeling cut redesign costs by up to $2.5 million and increase F&B revenue potential by 40%. AI halves time-to-market and reduces creative risks, merging creativity with data for real-time feedback. It augments human vision, aiding developers in focusing on story and emotion, making branding a strategic investment.
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AI’s travel gatekeepers

🖥️ Oct 21, 2025, a shift is happening in travel. Booking.com and Expedia are embedding themselves in AI ecosystems like ChatGPT, gaining control over travel bookings. This emerging AI duopoly operates unregulated, as the EU’s Digital Markets Act doesn’t cover AI assistants. Expedia's 10 million daily visitors provide vast data advantages. Independent hotels risk losing visibility. There's a call for industry regulation to ensure fairness and transparency in AI-driven travel channels.
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Uncertainty is bad for business

🏨 Oct 21, 2025: Phoenix hosts The Lodging Conference where U.S. hotel leaders express concern over constant policy shifts affecting travel demand. Economic unpredictability, tariffs, and political tensions disrupt planning, with Canadian travel to the U.S. dropping over 20%. While corporate travel is unevenly recovering, capital is poised to re-enter the market. Executives anticipate 2026 as a year of buying opportunities and growth, despite 2025 challenges. Marriott’s Leeny Oberg highlights tariff difficulties in managing costs.
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