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2023 posts
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  • 4 min

Revenue Steady as Costs Shape Margins Across Europe & Spain

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  • 28 January 2026
📈 Eastern Europe leads with TRevPAR up 6.4% and GOPPAR up 9.8%. Southern Europe shows 4.6% TRevPAR growth, while Western and Northern Europe see lower increases (up to 1.9% and 1.3%, respectively). Spain's GOP margin holds at 41.0%, with TRevPAR rising 3.0% and labour costs increasing 4.0%. Credit card commissions are now €2.7 PAR, and Sales & Marketing expenses have more than doubled to €3.6 PAR. Utilities costs are at €5.0 PAR, down from €7.0 PAR earlier in 2023.
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  • 2 min

Driving Slower, Longer Bleisure Stays with GCSTIMES Sustainable Key Cards

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  • 28 January 2026
📍 Since 2011, GCSTIMES has led sustainable development with smart card R&D and material innovation. With operational centers in China, US, UAE, France, and Australia, and services in over 140 countries, they support 100,000+ hospitality groups in sustainable goals. The bleisure trend blends business with leisure, promoting longer, eco-friendly stays. Thoughtfully designed key cards encourage guests to slow down and explore, integrating work and relaxation for meaningful travel experiences.
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The $300 million question: Mews’s bid for PMS dominance

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  • 28 January 2026
The hotel PMS market has never had a leader. There are structural reasons why it probably never will Jan 28, 2026 Mews just raised $300 million at a $2.5 billion…
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Direct hotel channels lose corporate share to GDSs

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  • 28 January 2026
HEDNA–NYU report shows GDS becoming the dominant corporate channel as business travelers move away from direct bookings Jan 28, 2026 Corporate travel distribution is undergoing a structural realignment that directly…
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CoStar holds 2026 U.S. hotel outlook largely unchanged

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  • 28 January 2026
Moderate growth expected as economic conditions stabilize and demand shifts to higher-tier hotels Jan 28, 2026 CoStar and Tourism Economics have maintained a largely steady forecast for U.S. hotel performance…
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How a Google display campaign drove real breakfast revenue for a luxury hotel

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  • 28 January 2026
Targeted marketing as a lever for scaling ancillary revenue beyond room nights Jan 28, 2026 This case study describes how a luxury hotel used a targeted Google Display Network campaign…
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Hotel groups double down on loyalty to counter OTAs and AI agents

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  • 28 January 2026
Direct relationships become a strategic defense as booking shifts toward AI-led discovery Jan 28, 2026 Major hotel groups are accelerating efforts to drive direct bookings through loyalty programs as a…
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CIO Summit EMEA to Gather Hospitality Leaders for Strategic Technology Conversations, From HFTP and Hospitality Upgrade

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  • 27 January 2026
📅 January 2026, W Amsterdam: The CIO Summit EMEA invites senior hospitality tech leaders from Europe, the Middle East, and Africa. The program includes a keynote by Matthew Syed on high-performance culture, coordinated by 14IP. The agenda covers AI adaptation, sustainability technology, and EMEA’s tech future. Networking events include a Circuit Zandvoort racing day and an Amsterdam canal cruise. Space is limited. HFTP, founded in 1952, supports hospitality finance and tech globally.
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AHLA Releases 2026 State Of The Industry Report

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  • 27 January 2026
🏨 In 2026, AHLA projects hotel guest spending to reach $805 billion, a 1.7% rise from 2025. Hotels paid nearly $128 billion in wages in 2025, projected to hit $131 billion in 2026. Tax revenue from hotels is expected to reach $87 billion in 2026, up from $85.1 billion in 2025. The hotel workforce will expand by over 30,000 jobs in 2026. AHLA emphasizes a supportive environment to convert resilience into growth amidst cost pressures and workforce challenges.
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  • 4 min

Luxury Resort Marketing’s Most Expensive Miscalculation

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  • 27 January 2026
🏨 Luxury resorts face rising acquisition costs and diminishing control over demand due to reliance on intermediaries like OTAs, Google Ads, and paid social, which intercept rather than create demand. This increases booking costs over time. Despite sophisticated marketing, the failure to control pre-marketing access results in compounded losses, mistaking channel performance for strategic control. Effective demand control involves reaching guests directly and shaping decisions before booking, reducing dependence on non-owned channels.
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