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  • 6 min

Paradise Resort achieve 12% more direct bookings & 82% WhatsApp engagement with HiJiffy’s AI messaging

Paradise Resort Gold Coast needed a smarter way to manage guest communication and boost direct bookings while maintaining its signature personalised service. With guests engaging across multiple channels – social media, WhatsApp, web chat, SMS, and email – the resort sought a solution to automate responses, improve efficiency, and maintain its signature personalised service.
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  • 5 min

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks. While remote training offers convenience and flexibility, properties are rediscovering the unmatched value of in-person, onsite training where personalization and hands-on practice support exceptional guest service.
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