The new customer loyalty
Traveler expectations are evolving, and travel companies are looking for ways to build meaningful customer relationships in an industry that remains largely transactional Jan 14, 2025 At the New Customer…
Share
Posts by author
Automatic
857 posts
OTAs caught overcharging travelers from Bay Area
An investigation shows that hotel booking sites charge San Franciscans up to $500 more per night for the same rooms than travelers from less affluent cities Jan 14, 2025 SFGATE’s…
Share
Amex GBT criticizes DOJ timing in CWT acquisition lawsuit
Amex GBT criticized the DOJ for suing to block its $570 million acquisition of CWT just 10 days before the change in administration Jan 14, 2025 The suggestion was that…
Share
Hotel experts on speed and data
Advances in hotel revenue management technology enable faster response and better leverage of local trends Jan 14, 2025 The concept is that hotels should be able to easily identify upcoming…
Share
Bots now account for 44.5% of Internet traffic in the travel industry
The 2024 Bad Bot Report reveals a significant increase in malicious bot activity targeting the travel and airline industry Jan 14, 2025 The report shows that only 51.1% of Internet…
Share
Booking.com scammers steal £370k from 500+ holidaymakers
Police warn Booking.com fraudsters have stolen £370,000 from 532 Britons by hacking into hotel accounts Jan 13, 2025 Scammers send fake emails to customers with Booking.com reservations, requesting payment and…
Share
Tripadvisor and Perplexity partner for travel planning
By combining Tripadvisor’s travel expertise and data with Perplexity’s AI search, we’re creating a seamless experience for the modern explorer Jan 13, 2025 The partnership combines Tripadvisor Group’s vast travel…
Share
China’s extended Spring Festival Holiday drives travel surge
China expects a record 9 billion trips this Lunar New Year, thanks to the holiday extension to eight days, from January 28 to February 4 Jan 13, 2025 The longer…
Share
TikTok Ban: What it means for the travel industry
TikTok faced U.S. Supreme Court scrutiny over a potential ban that could disrupt the travel industry’s multibillion-dollar social media strategies Jan 13, 2025 TikTok is one of the most popular…
Share
TikTok launches new travel-focused ad product for brands
The company’s move into travel-specific advertising signals its growing influence in the industry and challenges the perception that it’s only for Gen Z dance videos Jan 13, 2025 TikTok announced…
Share