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  • 6 min

Hotels figured out they were leaving money on the table. Enter the paying non-guest. – HOTELSMag.com

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  • 19 August 2024
🏨 Hotels cater to non-guests with amenities like pools and meeting rooms for revenue, exposure, and community ties. ResortPass, leading with 1,500 hotels in 27 countries, offers day passes often under $65, with luxury options over $200. Hilton and Hyatt embrace the trend for local and leisure daytime visits, with Hyatt piloting an experiential tech partner, Way, since late 2023. Royalton increased ResortPass bookings by 50% and revenue by 80% from June 2023 to June 2024. CitizenM offers memberships across its 34 hotels with perks like 15% off stays and free co-working space use. Hotels manage non-guest impact to prevent compromising guest experiences.
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  • 13 min

Google’s Real Googly. No Not The Anti-Trust!

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  • 19 August 2024
📊 A US federal judge declared Google a monopolist and ruled against its practice of paying Apple billions to remain the default search engine on its devices. This stance may slow Google's innovation, already challenged by AI advancements like OpenAI's ChatGPT. Google's "10 blue links" model faces existential threats from AI competitors capable of providing direct answers. Despite Google's early AI developments and $165 billion in revenue from search ads in the first six months of 2024, talent departures and lack of new hit products suggest potential decline, similar to the fate of once-dominant companies like IBM and AT&T. The shift towards AI interaction models and voice/gesture commands could reshape the internet, diminishing the relevance of traditional search.
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  • 3 min

Uber and BYD Partner to Accelerate Global EV Transition

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  • 19 August 2024
🚗 Uber and BYD announced a multi-year strategic partnership to deploy 100,000 BYD electric vehicles (EVs) across global markets including Europe, Latin America, the Middle East, Canada, Australia, and New Zealand. Uber, with the largest on-demand EV network, and BYD, a leader in EV production, aim to lower EV ownership costs and promote their use on the Uber platform. The collaboration extends to future autonomous-capable BYD vehicles for Uber, enhancing urban mobility and sustainability.
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  • 1 min

Hawaii looks beyond U.S. as domestic travel spending tightens

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  • 19 August 2024
🌍 As Hawaii's tourism industry faces challenges, the Hawaii Tourism Authority (HTA) is targeting European markets. Announced on August 19, 2024, the aim is to attract "mindful travelers" amid U.S. economic uncertainty and anticipated declines in consumer travel spending. These travelers are desirable for their longer stays and higher spending, which contribute to Hawaii's tourism sustainability.
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  • 1 min

CBRE Hotels adjusts outlook for 2024

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  • 19 August 2024
🏨 CBRE revises U.S. hotel RevPAR growth forecast to 1.2% for 2024, down from May's 2.0% prediction. Despite a slower H1 at 0.5%, H2 is expected to see a 2% increase, influenced by international tourism and elections. Economic indicators include a 2.3% GDP growth and 3.2% average inflation for 2024. RevPAR might hit a record $100.54, achieving 114.5% of 2019's pre-pandemic levels with a 1.1% average daily rate increase and 0.1% occupancy rise. U.S. TSA reports a 5.4% rise in passenger throughput, with over 549 million travelers.
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  • 1 min

Americans spending less on travel

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  • 19 August 2024
🏖 On Aug 19, 2024, leisure travel demand showed a downturn with variations by income: high-income travelers favored international trips while low-income individuals scaled back. Hilton CEO Chris Nassetta highlighted financial strains on lower-income travelers, resulting in fewer travels. Last-minute bookings increased as per Airbnb CFO Ellie Mertz. The travel industry sees a shift towards more economical accommodations and selective bookings.
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  • 1 min

Google hotel listings under siege

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  • 19 August 2024
🏨 On August 19, 2024, Search Engine Roundtable reported hackers manipulating Google Hotel listings, marking some hotels as permanently closed and altering contact details, including phone numbers switched to WhatsApp contacts.
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  • 1 min

Corporate travel’s new vibe

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  • 19 August 2024
📅 Business travel is set to reach 2019 levels in 2024, yet when adjusted for inflation, it remains 18% lower. Fewer business trips are observed in recent months relative to pre-pandemic times, with extended stays more common and an increased emphasis on traveler health. Hotels adapting to these trends have the opportunity to attract such guests, amidst a sector reshaping by corporate cost-cutting and changing industry perspectives.
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  • 1 min

The most important room in a restaurant today is the bathroom

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  • 19 August 2024
📷 As of August 19, 2024, restaurants globally are transforming bathrooms into social media hotspots, leveraging over 9 million #bathroomselfie hashtags on TikTok. Designers like Megan Power from Workind Studio highlight the trend of bathrooms becoming highly photographed areas that enhance customer experience and conversation. In New York's East Village, Penny's co-owner Chase Sinzer prioritizes restroom details, ensuring even the soap and candles contribute to the ambiance. 🛀
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How to get more Tripadvisor reviews

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  • 18 August 2024
📖 TripAdvisor prioritizes recent reviews for ranking properties. Greater number of reviews can result in a higher ranking. On August 18, 2024, it was noted that hotels with a higher rank on TripAdvisor are likely to get more bookings, as positive feedback builds trust among potential guests. For full details, visit SiteMinder.
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