Automatic - 10 Minutes News for Hoteliers - Page 44

4 min

A lack of enterprise visibility is costing hotels loyalty and revenue

Hotel brands are currently struggling in the battle for guest loyalty, not because of poor service, but because of poor data visibility. Guests expect the same seamless, personalized experiences they receive from Amazon or Uber, yet most hotels aren’t able to consistently deliver this level of service due to lack of data visibility across their portfolios.

3 min

The Galt House Hotel selects IRIS Mobile Ordering to drive F&B sales, profitability, and guest satisfaction

The Galt House Hotel, a Wyndham Grand Hotel and the largest hotel in Louisville, Kentucky with over 1,300 rooms, has partnered with IRIS, the global leader in mobile ordering and guest experience platforms, to revolutionize its food and beverage operations.

3 min

Adagio Accelerates its Growth in France through Strategic Partnership with the Sergic Group to Operate Nine New Properties

In line with its strategic plan FIRST 2030, Adagio is strengthening its leadership in the aparthotel market and continuing to expand its network. Today, Adagio have announced a partnership with real estate services group Sergic to manage nine real estate assets in France. This partnership allows Adagio to increase the number of apartments marketed and managed by the brand by 8%. This is an important step for Adagio in achieving its growth objectives and demonstrates the recognition of Adagio’s expertise in its field, the operation and marketing of aparthotels.

4 min

Infor Hospitality and Amazon Web Services (AWS) are bringing hotel leaders together for Innovation Fest 2025

The hospitality industry is entering a defining moment. After years of steady digital adoption, hotel leaders are shifting their focus from incremental efficiency to systemic innovation that connects technology, data, and human experience into a unified strategy for growth.

4 min

The Kessler Collection and Highgate Form a Strategic Alliance to Shape a New Era of Luxury and Lifestyle Hospitality

The Kessler Collection, an iconic Orlando-based hospitality company known for launching the soft-brand movement in the U.S. with the co-founding of Marriott’s Autograph Collection, has announced a strategic alliance with Highgate, a leading real estate investment and hospitality management company. The collaboration combines Kessler’s creative vision, pioneering spirit, and legacy of building high-performing hotels with Highgate’s proven ability to create long-term value through industry leading revenue growth strategies, operational mastery, and disciplined investment execution — forming a platform uniquely positioned to maximize asset performance and redefine excellence in the luxury and lifestyle space. Built by visionary hoteliers whose innovation and investment leadership have shaped the industry, the two companies are poised to unlock new growth in the luxury and lifestyle segments while enhancing value for their partners, associates, and guests.

4 min

Addition of 50 new QUALITY SUITES™ hotels across France sees Choice Hotels International™ significantly expand in EMEA with the near doubling of its French portfolio

Choice Hotels International Inc.® (NYSE: CHH), one of the world’s largest hotel franchisors, is expanding its EMEA growth strategy by introducing 50 new Quality Suites™ properties in the French market.

2 min

Beyond Price: The Future of Hotel Upselling and Cross-Selling

In this insightful interview, Scott Dahl and Mercedes Blanco discuss the evolving landscape of upselling and cross-selling in the hotel industry heading into 2026. They highlight how traveler preferences have shifted away from just prices and views toward meaningful, personalized experiences, emphasizing the emotional story behind offers. Mercedes shares her extensive expertise in digital marketing and hospitality technology, underscoring the fast-paced integration of AI in enhancing guest experiences, marketing strategies, and direct booking channels.

4 min

NYU Jonathan Tisch Center of Hospitality, Stayntouch, and IDeaS Release 2026 Hotel Technology Outlook Report

The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (NYU SPS Tisch Center), in collaboration with Stayntouch and IDeaS Revenue Solutions, today released a new industry report, 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems. Led by NYU SPS Tisch Center graduate students, this capstone study explores how hotel operators evaluate and invest in technology, comparing Best-in-Class systems, which are specialized high-performing solutions integrated around a core PMS, with All-in-One systems that offer a suite of capabilities through a single provider.

1 min

"In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision." A vision is only as powerful as the momentum behind it. We are thrilled to announce the… | Naveen Manga | 16 comments

“In the age of AI-speed, the strategy-to-execution continuum must accelerate with purpose and precision.” A vision is only as powerful as the momentum behind it. We are thrilled to announce…

2 min

Oxford Collection Celebrates the Grand Opening of Hotel Katerina in Chico, CA

The Oxford Collection, a family-owned and operated portfolio of boutique and suite-style hotels across the West Coast, has officially opened Hotel Katerina in Chico, California. Located at 1930 Baney Lane, this four-story, 112-room property blends refined design and modern comfort with the signature hospitality the Oxford Collection is known for.

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