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#aiinhospitality #automation #digitalworkers #hoteltech… | Stephen Burke

AI is fundamentally reshaping how hotels operate – and we’re only scratching the surface. I recently had the chance to share my thoughts in this HospitalityNet expert viewpoint, alongside brilliant minds…

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EU accuses Google of favoring its own travel services

Commission cites violations of Digital Markets Act in search and app store practices; Google defends its approach Mar 21, 2025 The European Commission has issued preliminary findings accusing Google’s parent…

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Boosting hotel revenue through personalization

New Amadeus research reveals guests will pay more for tailored experiences and tech-enhanced stays Mar 21, 2025 New research by Amadeus, based on insights from 6,000 travelers across six countries,…

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Accor’s loyalty program surpasses 100 million members

Experiential rewards, sustainability initiatives, and direct bookings fuel growth – but challenges remain in catching industry giants Marriott and Hilton Mar 21, 2025 Accor has announced that its loyalty program,…

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Amex GBT Preferred: Sharp decline in hotel participation

Number of partner properties drops from 60,000 to 34,000 in one year, signaling a strategic shift or supplier pullback Mar 21, 2025 The number of hotels participating in American Express…

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Hospitality 2025: Rethinking labor in the age of AI

How technology, flexibility, and the human touch are shaping the future of hotel workforces Mar 21, 2025 The hospitality workforce is undergoing rapid transformation due to AI, automation, rising labor…

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The new path to hotel profitability

Why Net Revenue Growth is Replacing Net Unit Growth as the hospitality industry’s top priority Mar 21, 2025 In the hospitality industry, there’s a shift from focusing on Net Unit…

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