Automatic

Penn State study of 400+ participants found voice AI increases indulgent food orders due to cognitive depletion, but adding avatars reduces this effect.

Global Hotel Alliance partners with dailypoint to give member hotels exclusive access to the award-winning CRM platform for direct booking growth.

The yearlong program pairs 11 women from eight regions with Rosewood mentors, launching with a March 2026 Hong Kong residency featuring master sommelier Emily Wines.

The partnership gives 36,000+ AAHOA member hotels exclusive pricing and access to Mews' revenue management tools amid rising costs and margin pressure.

Thursday brought signs of stabilization. US hotels achieved their first RevPAR growth month since March 2025, with Minneapolis leading gains and Miami boosted by the CFP Championship Game. International travel grew 4% in 2025, while business travel returned to 2019 levels for the first time. Marr...

Hapi's new API enables hotel brands to instantly search guest billing records across multiple properties and PMS platforms through a single integration.

The partnership enables automated data synchronization between Straiv's guest experience platform and Shiji's Daylight PMS across DACH, Benelux, and France markets.

Penn State student balances Four Seasons manager-in-training role with flexible online master's program to advance hospitality career.

The framework requires AI inputs to be fully digitized, success to be measurable, and deployment to provide meaningful advantage over manual processes.

Hotels are shifting from automated messaging to predictive, CRM-driven personalization that unifies guest data through PMS integration to deliver intelligent experiences and drive revenue.