Hospitality trends 2025
The EHL Insights Report: Hospitality Outlook 2025 takes an expert look at five key trends shaping the future of the hospitality industry Dec 3, 2024 Drawing on in-depth research, the…
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Western travel marketers must understand Chinese social media
Xiaohongshu has become a hub for “Instagram-style influencer culture” and the leading search engine for tourism in China Dec 3, 2024 Chinese travelers booking international trips are strongly influenced by…
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Sustainability: Can you deliver what you promise?
Don’t let marketing or sales drive the sustainability narrative; they may prioritize appeal over accuracy Dec 3, 2024 Because hospitality and tourism companies interact directly with customers, they are expected…
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Amex GBT details its first AI projects
The company spent much of the year developing its strategy and conducting experiments. Now the focus is shifting to implementation Dec 3, 2024 Amex GBT started the year with an…
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Drive your hotel’s success with a dynamic pricing intelligence
Rate intelligence is increasingly important for today’s hoteliers to compete in a busy marketplace Dec 3, 2024 When it comes to pricing intelligence, data is the driving force. With a…
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Thanksgiving 2024 travel reached new heights
The Thanksgiving holiday saw a record surge in travel, with airlines and airports handling unprecedented volumes of passengers and flights Dec 3, 2024 According to the Federal Aviation Administration (FAA),…
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Marketing Trends 2025
For years, marketers have underestimated inclusion as a strategic lever for growth, despite mounting evidence of its impact. In a connected world shaped by demographic shifts, inclusivity will continue to…
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CX Trends 2025 | Surge ahead with human-centric AI
Today more than ever, consumers are expecting AI-powered interactions in every facet of their experience. With over 10,000 consumers and business respondents surveyed from 22 countries, Zendesk is spelling out…
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Lemongrass Annual Travel Trend Report 2025
Over the past year, the tourism industry has seen it all: a backlash against overtourism and travellers seeking alternative holiday destinations, a surge in tech integration and the desire to…
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Google predicts 2025 growth of luxury travelers
Consumers are looking for the best possible experience within their budget, prioritizing vacations that offer a sense of luxury and indulgence Dec 2, 2024 Recent Google UK search data shows…
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