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Automatic

3028 posts
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  • 5 min

Why We Gather: Hilton Reveals Behavioral, Emotional and Cultural Drivers Defining 2026 Meetings and Events

📅 In Hilton's 2026 Trends Report, 84% of attendees favor bringing their "authentic selves" to work events, while 67% seek downtime for engagement. By 2026, 49% will attend primarily to bond with colleagues. The report, conducted with Ipsos, surveyed 3,150 adults across the U.S., U.K., and India. Emphasizing in-person connections, the report highlights the necessity of meaningful moments and wellness integration to enhance attendee experiences.
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  • 5 min

International tourist arrivals up 4% in 2025 reflecting strong travel demand around the world

📅 In 2025, global international tourist arrivals increased by 4% to 1.52 billion, marking a return to pre-pandemic growth trends. Europe welcomed 793 million tourists, while Africa saw an 8% rise in arrivals. Export revenues from tourism reached $2.2 trillion, with international tourism receipts growing by 5% to $1.9 trillion. Asia and the Pacific's arrivals grew by 6%, still 9% below 2019 levels. 2026 expects 3-4% growth, with challenges from geopolitical tensions and high travel costs.
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  • 4 min

USALI 12 and Energy: Understanding the New Reporting Framework

📈 January 22, 3:00 p.m. CT marks a pivotal moment for hotel energy reporting. The 12th Revised Edition of USALI introduces a structured Energy, Water, and Waste (EWW) schedule, enhancing financial transparency. Energy ranks as a major hotel expense after labor, influencing profits directly. The Energy account now includes electricity, fuels, renewable energy, and vehicle fuels in both cost and consumption terms. This standardization aids financial reporting, ESG transparency, and boosts operational efficiency across 30,000+ global hotels.
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  • 3 min

The Cordish Companies and Bruce Smith Enterprise Announce Opening Time for Live! Casino Virginia

📈 Live! Casino Virginia opens January 22, 2026, at 5:00 p.m. 25 miles south of Richmond, VA. The temporary facility offers 75,000 sq. ft. of gaming space, 900+ slot machines, and 30+ table games. Part of a $1.4 billion plan, it will create 500+ jobs. The permanent resort, featuring 445,000 sq. ft. of space, 1,600 slot machines, and 200 hotel rooms, is under construction. Developed by The Cordish Companies and Bruce Smith Enterprise.
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  • 4 min

Tapestry Collection by Hilton Brand Debuts in Japan with the Opening of the Green Leaf Niseko Village

🏖 Located at the foot of Mount Niseko Annupuri, The Green Leaf Niseko Village, Tapestry Collection by Hilton, has 200 rooms and offers exclusive winter-season stays. Guests enjoy ski-in/ski-out access to Niseko Village Ski Resort. Opened by Hilton, this marks the Tapestry Collection's debut in Japan. The hotel highlights art by local artists like Soichiro Tomioka, features its signature restaurant, Goshiki, and offers a renowned onsen with natural spring water. Part of Hilton Honors, offering exclusive member benefits.
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  • 2 min

Seamless Access, Quiet Luxury — Powered by GCSTIMES Smart Wristband

🏨 Since 2011, GCSTIMES has led sustainable development, evolving from R&D to innovation in sustainable materials. Operating in China, US, UAE, France, and Australia with 14 global offices, GCSTIMES services over 140 countries, aiding 100,000 hospitality groups. Their plant-based leather wristbands align with contemporary sustainability values, enhancing guest experiences with seamless access. This reflects a shift towards subtle luxury, emphasizing continuity and sustainability over opulence in high-end hospitality spaces.
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  • 4 min

Asset Managers: This Is Why Your Hotel Sales Teams Don’t Close More Deals Despite Your Extensive Investments

📚 Hotel sales teams struggle despite tech investments. Approved AI systems, display ads, and email marketing are not boosting market share. Key issues include generic sales proposals, ineffective CRM usage, and lack of mentoring. Only 20% of salespeople optimize their processes; 80% rely on inbound leads. Conducting sales process assessments reveals gaps in efficiency. Veteran sales skills have dulled, and younger staff lack mentorship, exacerbated by remote work. Solutions include training focused on today's sales skills.
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Google’s message to hoteliers: visibility now depends on intent, not just keywords

💻 Jan 21, 2026, Google reports a shift in hotel discovery patterns. Travelers now use conversational AI for early planning but depend on Google search for booking, preferring trusted hotel sites. AI recognition of images and reviews influences search visibility. Broad hotel keywords decline, while specific searches increase. Google's advice: adapt to AI trends by enhancing content, visuals, and reviews now and iteratively. New exploratory searches highlight AI's role in evolving guest journey dynamics.
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When Siri starts recommending hotels

📱 Jan 21, 2026: Apple integrates Google’s Gemini models into Siri, transforming travel bookings. Operating at the system level, Gemini-powered Siri influences travel decisions before traditional channels. Hotels face new competition for AI-driven recommendations, lessening dependency on OTAs. Accurate data is critical. AI personalizes recommendations, impacting visibility. Privacy concerns may slow Apple's rollout but boost user trust. This marks a gradual, significant shift in hotel distribution. Read more about AI trends at Hospitality.today.
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