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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
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    • CSR and Sustainability
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Hotels.com’s new AI chatbot falls short of expectations

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  • 21 May 2025
Despite a sleek interface and smart filter features, early testing reveals the chatbot struggles with accuracy and lacks key trip-planning functionality May 21, 2025 Expedia Group has launched a new…
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  • 2 min

Google’s search revolution

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  • 21 May 2025
At its annual developer conference, Google unveiled a sweeping update to its search engine, reinforcing its all-in commitment to artificial intelligence May 21, 2025 Central to the announcement is a…
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New Expedia research signals a shift in consumer priorities

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  • 21 May 2025
Insights from Expedia Group’s Traveler Value Index reveal shifting consumer priorities and the growing power of loyalty and social media in travel decisions May 21, 2025 Despite persistent global uncertainties,…
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CBRE softens 2025 U.S. hotel forecast on slower economic growth

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  • 20 May 2025
Modest gains expected in RevPAR, occupancy, and ADR – with urban hotels and drive-to resorts best positioned for growth May 20, 2025 CBRE Hotels Research has adjusted its 2025 forecast…
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Amadeus acquires ForwardKeys

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  • 20 May 2025
The acquisition of the Valencia-based analytics firm strengthens Amadeus’ data-driven approach to predicting global travel behavior and demand May 20, 2025 Amadeus has acquired ForwardKeys, a Spanish travel data analytics…
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Building rate confidence to drive direct bookings

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  • 20 May 2025
Improve conversions and reduce drop-offs with real-time pricing tools and personalized guest communication May 20, 2025 In an increasingly competitive and price-sensitive travel landscape, hotels must go beyond traditional pricing…
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U.S. hoteliers press congress for tax relief

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  • 20 May 2025
AHLA members discussed key tax and workforce provisions to protect small businesses and promote industry growth May 20, 2025 More than 250 members of the American Hotel & Lodging Association…
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How OTAs react when hotels charge above market rates

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  • 20 May 2025
The latest World Parity Monitor reveals rising risks for independent hotels as non-major OTAs aggressively undercut inflated direct prices May 20, 2025 As hotels sharpen their revenue strategies in an…
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Airbnb on becoming the perfect concierge

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  • 15 May 2025
How the platform’s shift from bookings to full-service travel could reshape guest expectations – and what it means for hotels May 15, 2025 Airbnb CEO Brian Chesky has unveiled a…
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  • 1 min

Why AI falls short on personalization in hospitality

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  • 15 May 2025
Despite its speed and efficiency, AI often lacks the emotional intelligence guests crave – and that gap could cost hotels loyalty and revenue May 15, 2025 As hospitality businesses increasingly…
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