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2 min

Hotels.com’s new AI chatbot falls short of expectations

Despite a sleek interface and smart filter features, early testing reveals the chatbot struggles with accuracy and lacks key trip-planning functionality May 21, 2025 Expedia Group has launched a new…

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2 min

Google’s search revolution

At its annual developer conference, Google unveiled a sweeping update to its search engine, reinforcing its all-in commitment to artificial intelligence May 21, 2025 Central to the announcement is a…

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2 min

New Expedia research signals a shift in consumer priorities

Insights from Expedia Group’s Traveler Value Index reveal shifting consumer priorities and the growing power of loyalty and social media in travel decisions May 21, 2025 Despite persistent global uncertainties,…

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CBRE softens 2025 U.S. hotel forecast on slower economic growth

Modest gains expected in RevPAR, occupancy, and ADR – with urban hotels and drive-to resorts best positioned for growth May 20, 2025 CBRE Hotels Research has adjusted its 2025 forecast…

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Amadeus acquires ForwardKeys

The acquisition of the Valencia-based analytics firm strengthens Amadeus’ data-driven approach to predicting global travel behavior and demand May 20, 2025 Amadeus has acquired ForwardKeys, a Spanish travel data analytics…

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Building rate confidence to drive direct bookings

Improve conversions and reduce drop-offs with real-time pricing tools and personalized guest communication May 20, 2025 In an increasingly competitive and price-sensitive travel landscape, hotels must go beyond traditional pricing…

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U.S. hoteliers press congress for tax relief

AHLA members discussed key tax and workforce provisions to protect small businesses and promote industry growth May 20, 2025 More than 250 members of the American Hotel & Lodging Association…

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2 min

How OTAs react when hotels charge above market rates

The latest World Parity Monitor reveals rising risks for independent hotels as non-major OTAs aggressively undercut inflated direct prices May 20, 2025 As hotels sharpen their revenue strategies in an…

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2 min

Airbnb on becoming the perfect concierge

How the platform’s shift from bookings to full-service travel could reshape guest expectations – and what it means for hotels May 15, 2025 Airbnb CEO Brian Chesky has unveiled a…

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1 min

Why AI falls short on personalization in hospitality

Despite its speed and efficiency, AI often lacks the emotional intelligence guests crave – and that gap could cost hotels loyalty and revenue May 15, 2025 As hospitality businesses increasingly…

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Hotels.com’s new AI chatbot falls short of expectations

Google’s search revolution

New Expedia research signals a shift in consumer priorities

CBRE softens 2025 U.S. hotel forecast on slower economic growth

Amadeus acquires ForwardKeys

Building rate confidence to drive direct bookings

U.S. hoteliers press congress for tax relief

How OTAs react when hotels charge above market rates

Airbnb on becoming the perfect concierge

Why AI falls short on personalization in hospitality

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

Hyatt’s Inclusive Collection Expands Portfolio in St. Lucia with Secrets St. Lucia Resort & Spa

AI search optimization: Turning Search Engines to Answer Engines

The Hospitality Show opens registration for 2025 event, unveils new features to help hotels drive profitability

Delivering world-class service: Lessons in global luxury hospitality

Is last-minute discounting good or bad for hoteliers?

Influence Society Publishes Q2 Edition of Societies Quarterly for Visionary Hoteliers

Case Study: Refinery Hotel Redefines Revenue Management with LodgIQ

Day & Night: The Bold Rebranding Powering Shiji’s Presence in Global Hospitality Tech

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