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Wednesday revealed a visibility crisis. Research analyzing 2.36 million data points shows only one-sixth of 810,000 global hotel properties appear in AI search results, with Holiday Inn Express leading rankings. The study launches as hotels face new operational realities: luxury properties miss 4...

OneJourney's SwiftPay platform offers hospitality operators 1%+ cashback on supplier payments through bank-integrated payment cards with no setup fees.

The piece advocates for disciplined hotel technology decisions based on clear outcomes rather than competitive pressure, proposing configurable guest pathways from analog to futuristic.

The four-story property was designed with sound mitigation for its airport location and targets sports teams visiting nearby Boombah Sports Complex.

Thoman joins from Salesforce where he led the travel and hospitality vertical, bringing experience with major hotel brands including Marriott, IHG, and Hyatt.

Survey of 2,000 US consumers reveals 42% experienced more bad service in 2026 than previous years, with 66% willing to switch companies over poor service.

Four German hotels transitioned from Lindner to HOSPITALITY X management with Shiji's cloud PMS replacing legacy systems across all properties.

Puorto argues AI requires structural process changes, not just tool integration, and introduces "Humans-as-Luxury" as human service becomes a strategic differentiator.