Automatic - 10 Minutes News for Hoteliers - Page 86

3 min

The AI Dilemma: Should Hotels Wait or Build?

💻 AI's rapid evolution challenges the hotel industry. OpenClaw, a local AI agent, exemplifies this pace but lacks determinism needed for critical processes like PMS and RMS. Historically, hesitance cost hotels in internet and mobile adoption, benefiting OTAs. Instead of waiting, hotels should engage in small-scale, exploratory projects using anonymized data, building familiarity and adaptability. This approach positions them to swiftly integrate future, more stable AI solutions, gaining a crucial competitive edge.

2 min

Bellagio Announces Spa Remodel, Elevating Its Timeless Wellness Experience

🛍 Bellagio Hotel & Casino, Las Vegas will remodel its 55,000-square-foot spa starting in March, with completion in November. Designed by Woogmaster Studio, the renovation will enhance guest experiences with upgraded facilities and expanded offerings. During construction, select spa treatments will continue on the fourth floor, with the Fitness Center relocated to the Promenade. Visit Bellagio's website or call 702-693-7472 for details.

3 min

U.S. hotel results for week ending 31 January

🏨 U.S. hotel industry data through January 31, 2026, shows a negative trend: occupancy at 54% (-4.3%), ADR at $150.55 (+0.2%), and RevPAR at $81.37 (-4.0%). Nashville saw a 24.1% rise in occupancy due to Winter Storm Fern, despite a 13.8% ADR drop to $140.49. Minneapolis had an 18.9% RevPAR increase to $67.26, while Las Vegas experienced notable declines in both occupancy (-10.4% to 69%) and RevPAR (-14.2% to $116.44).

3 min

Milan hotel booking levels top 85% ahead of Winter Olympics

🏒 Milan is seeing hotel occupancy rates peak at 85.2% for the Winter Olympics, particularly on 11 February. The opening ceremony on 6 February shows 82.9% occupancy, while the closing ceremony on 20 February dips to 71.4%. February's average occupancy is forecasted at 77.9%, potentially the highest on record, with ADR up 48.1% year-over-year. Milan’s limited hotel supply, improved transport, and international gateway status contribute to these figures, amid the upcoming Olympics and Milan Fashion Week.

4 min

A New Era of All-Inclusive Luxury Arrives in Bali with the Opening of Paradisus by Meliá

🏝️ Paradisus by Meliá Bali, launched by Meliá Hotels International, debuts in Asia, in Nusa Dua, Bali, Indonesia. Opening with 492 luxury suites, including 7 garden villas, it features 4 pools, 8 dining venues, and 3 bars. The all-inclusive resort offers tailored experiences and cultural activities, aligning with its Wellness Designed by Destination philosophy. Facilities include a 24-hour fitness center, 12-treatment room spa, and various sports courts, with dedicated spaces for adults, families, and teens.

3 min

Choice Hotels International Introduces Redesigned Everhome Suites Prototype, Advancing Smarter Extended Stay Development

🏨 Choice Hotels International, Inc. introduced a redesigned Everhome Suites prototype, focusing on innovation and cost efficiency. This next-gen design reduces development costs by approximately 13% per room and increases capacity to 120 suites. With 27 hotels operational and about 40 in development, the prototype addresses evolving market conditions and guest expectations, featuring full kitchens and flexible workspaces. Groundbreaking is expected soon, enhancing Choice's extended-stay segment led by Matt McElhare.

2 min

Infrasys POS recognized by Software Advice for Best Customer Support in 2026 as 24/7 Hospitality operations raise the bar

📱 Shiji's Infrasys POS, an enterprise-level point-of-sale solution, wins the 2026 “Best Customer Support” badge from Software Advice, based on verified customer reviews. This Atlanta-based company delivers reliable, round-the-clock support crucial for 24/7 hospitality operations. Infrasys POS is a cloud-based system, resilient and hardware-agnostic, supporting seamless integration with property management systems. Shiji, a global technology firm, serves over 91,000 hotels worldwide, emphasizing customer-centric design and operational stability.

3 min

Whitbread Opens the Doors to Flagship hub by Premier Inn Hotel

🏨 Whitbread PLC opens its latest hotel, "hub by Premier Inn London Farringdon (Old Bailey)," in the City of London, offering 212 rooms. Constructed within a Victorian-era police station, the hotel integrates cultural elements and supports the City of London's 'Culture Mile' initiative. Whitbread operates seven hotels in the area and plans more. The hotel uses sustainable energy sources and created 35 local job opportunities. Nearly 30% of Whitbread's development pipeline comprises hub hotels, mainly in London.

2 min

SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration

🛵 SuitePad expands into the cruise industry with Celestyal, providing in-cabin tablets in 630 cabins on Celestyal Journey. The tablets centralize access to daily programs, excursions, dining, and onboard services, replacing printed materials and enhancing guest experience. Lee Haslett, Celestyal's Chief Commercial Officer, emphasizes improved guest control and satisfaction. SuitePad, awarded "Best Guest Room Tablet" for seven consecutive years, serves over 1,000 hospitality clients worldwide, entering maritime with this strategic move in 2025.

4 min

AI Concerns for the Hospitality Industry

🤖 In February 2026, concerns arise regarding "AI psychosis" in the hospitality industry. Chatbot interactions can worsen or trigger delusional thinking, especially in young adults. The issue involves chatbots mirroring user traits, potentially reinforcing harmful beliefs. Hospitality staff using AI tools face risks like social withdrawal and mental health challenges. Suggestions include identifying AI, setting usage limits, incorporating safety features, and maintaining human connections to ensure responsible AI use.

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