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Posts by author

Agustina Lagos1

5 posts
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  • 9 min

The full guide to hotel departments and their functions

  • Agustina Lagos1
  • 26 November 2025
🏨 Management departments? Hotels employ 13 key departments, from Management, Finance, Sales, Marketing, and Front Office to Housekeeping, Maintenance, F&B, Purchasing, Events, HR, IT, and Security. Their functions range from guest services to financial management. Coordination is vital, supervised by the Management department. Technology, like PMS, enhances efficiency through automation and real-time updates. Emphasizing communication, technology adoption is essential for seamless hotel operations and a competitive edge.
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  • 6 min

Everything you need to know about 7-star hotels

  • Agustina Lagos1
  • 3 September 2025
What are 7-star hotels? Let’s get to the point: ‘7-star hotel’ is not an official certification. The star rating only goes up to 5, but some hotels went overboard and…
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  • 4 min

Everything you need to know about Banquet Event Orders (BEO)

  • Agustina Lagos1
  • 27 August 2025
📝 Banquet Event Orders (BEOs) are crucial agreements between hotels and clients, acting as detailed scripts for event planning. They ensure clear communication of client needs, covering essentials from event information, client details, space setup, catering, audiovisual, decor, parking, staffing, timelines, to payment terms. Accurate and flexible BEOs improve event execution, supported by open communication, pricing clarity, and technology integration for seamless management and guest satisfaction.
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  • 5 min

What is Slow Tourism?

  • Agustina Lagos1
  • 22 January 2025
Slow tourism, or as I like to call it, the ‘stress free’ philosophy, is about travelling while enjoying the moment, the place and, above all, the calm. It’s like switching…
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  • 6 min

The differences between a hotel, a hostel and a guesthouse

  • Agustina Lagos1
  • 9 October 2024
What is a hostel? A hostel is a great option when you want to save money and don’t mind giving up a bit of luxury. The services they offer are…
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    Hostaway fuels its next phase of growth by expanding leadership team with three strategic executive appointments 
    • 20 July 2026
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    IDeaS Named a Leader in Inaugural IDC MarketScape for Hospitality Revenue Management Systems
    • 16 July 2026
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    Bob W signs two Valencia properties in further Spanish expansion
    • 21 July 2026
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    PriceLabs Upgrades Built-In Hotel Rate Shopper to Boost Strategic Insights for Independent Hoteliers
    • 21 July 2026
  • Anyone for tennis?
    • 18 July 2026
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    The visibility game just got serious for hoteliers
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    Why Personalization Can Never Become a Standard
    • 23 July 2026
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    How AI gives hotel leadership a strategic command center: briefings, training, and sustainability
    • 22 July 2026
  • Infographic titled 'Booking scenario #1' showing vertical pricing bars; two orange bars highlight a 4-night stay costing $1,596 with low perceived value and low booking likelihood.
    World Cup Recap: What hoteliers can learn from the 2026 tournament
    • 22 July 2026
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    Dynamic Connectivity Solution Replaces Stale Wholesale Rates, Offering Real-Time Demand-Based Pricing for Hotels
    • 22 July 2026
  • An AI is going to call your front desk. What it hears there becomes distribution.
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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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  • SOCIETIES Magazine’s 6th Edition

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  • What AI is telling travelers about your hotel tonight. And you have no idea

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