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Posts by author

Agustina Lagos1

5 posts
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  • 9 min

The full guide to hotel departments and their functions

  • Agustina Lagos1
  • 26 November 2025
🏨 Management departments? Hotels employ 13 key departments, from Management, Finance, Sales, Marketing, and Front Office to Housekeeping, Maintenance, F&B, Purchasing, Events, HR, IT, and Security. Their functions range from guest services to financial management. Coordination is vital, supervised by the Management department. Technology, like PMS, enhances efficiency through automation and real-time updates. Emphasizing communication, technology adoption is essential for seamless hotel operations and a competitive edge.
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  • 6 min

Everything you need to know about 7-star hotels

  • Agustina Lagos1
  • 3 September 2025
What are 7-star hotels? Let’s get to the point: ‘7-star hotel’ is not an official certification. The star rating only goes up to 5, but some hotels went overboard and…
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  • 4 min

Everything you need to know about Banquet Event Orders (BEO)

  • Agustina Lagos1
  • 27 August 2025
📝 Banquet Event Orders (BEOs) are crucial agreements between hotels and clients, acting as detailed scripts for event planning. They ensure clear communication of client needs, covering essentials from event information, client details, space setup, catering, audiovisual, decor, parking, staffing, timelines, to payment terms. Accurate and flexible BEOs improve event execution, supported by open communication, pricing clarity, and technology integration for seamless management and guest satisfaction.
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  • 5 min

What is Slow Tourism?

  • Agustina Lagos1
  • 22 January 2025
Slow tourism, or as I like to call it, the ‘stress free’ philosophy, is about travelling while enjoying the moment, the place and, above all, the calm. It’s like switching…
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  • 6 min

The differences between a hotel, a hostel and a guesthouse

  • Agustina Lagos1
  • 9 October 2024
What is a hostel? A hostel is a great option when you want to save money and don’t mind giving up a bit of luxury. The services they offer are…
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