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André Baljeu

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Hotel Operational Agility Emerges as Key Competitive Advantage for Hospitality Industry Amid Rapid Market Changes

📈 Vi Phan, Sales Lead at Shiji Vietnam, spoke at the Duetto Revenue Strategy Seminar in Vietnam 2026. Hotels face evolving traveler behaviors and distribution channels. Operational agility is crucial for adapting to these changes. Integrated technology systems enable fast responses with real-time data, which is vital for capturing new demand. The hospitality market across Southeast Asia is shifting, with changing source markets and guest expectations. Hotels investing in adaptable strategies will thrive in this dynamic environment.
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