Cloudbeds - 10 Minutes News for Hoteliers - Page 2

2 min

Cloudbeds unveils Cloudbeds Labs to lead AI revolution in hospitality with two groundbreaking solutions

🏨 Cloudbeds, based in San Diego, CA, launched Cloudbeds Labs on April 15, 2025, to pioneer AI-driven hospitality operations. Cloudbeds Labs introduced Signals, a causal AI platform for revenue and marketing that forecasts demand with over 96% accuracy up to 180 days ahead and boosts performance by 15%+. Engage, an AI voice concierge, offers 24/7 multilingual support, facilitating voice-driven bookings and providing real-time information, which increases revenue opportunities and operational efficiency. Cloudbeds Labs aims to rapidly develop AI tools, fostering co-development with hotel partners and offering both standalone and integrated platform solutions.

1 min

Cloudbeds named among elite 2% of Expedia Group connectivity partners

📍 In 2025, Cloudbeds, based in San Diego, CA, achieved Elite Connectivity Partner Status by Expedia Group, placing it in the top 2% of Expedia's partners. CEO Adam Harris emphasized the partnership's role in fostering customer growth. Cloudbeds excelled with a 99.7% API integration rate, a 100% booking success rate, and a 36% growth in property adoption year-over-year. This status allows Cloudbeds to work on product development with Expedia, benefiting property distribution and guest acquisition.

2 min

Cloudbeds report signals new priorities for hostels in 2025

🏡 Cloudbeds released its annual State of Hostels report, analyzing data from 2,300 hostels in 62 countries and nearly 11 million bookings (2022-2024). The 2025 report highlights a shift in the hostel industry, emphasizing performance optimization amid labor shortages and price-sensitive travelers. Dorm occupancy grew in 2024, while private room occupancy fell. ADR for dorms decreased by 1.7% and private rooms by 4%. OTAs increased their share of bookings to 74%. Longer stays (14+ nights) accounted for 11% of dorm stays, versus 4% for private rooms. Weekends saw 35% of arrivals and 20% of departures. OTA bookings had the highest cancellation rate at 19%. Emerging trends for 2025 include value-driven travel and the adoption of AI.

3 min

ITB Berlin 2025: The rise of revenue marketing

📦 At ITB Berlin 2025, Cloudbeds' Amit Popat and Nikhil Shah introduced Revenue Marketing to increase hotel revenue by 15% without additional marketing spend or staff. Cloudbeds Intelligence processes four billion data points hourly using causal AI. Mercure London Paddington's case study demonstrated a rise in occupancy to 93% and RevPAR to £120 with Revenue Marketing, outperforming competitors' 64% occupancy and £79 RevPAR. Cloudbeds Intelligence predicts demand with 95% accuracy, automating rate and marketing in real time.

2 min

Cloudbeds’ ‘The Turndown’ podcast returns for Season 3

🏨 San Diego-based Cloudbeds' podcast "The Turndown" enters its third season with VP of Partnerships Sebastien Leitner hosting. The season features global hospitality leaders like Richard Kessler, Lori Kiel, and Bashar Wali, discussing challenges and innovations for 2025, such as AI and automation, commercial strategies, and leadership. Thousands have downloaded previous seasons, and the new season begins with Richard Kessler, a 50-year industry veteran. Episodes are available on major streaming platforms and the Cloudbeds website.

2 min

Cloudbeds unveils 2025 State of Independent Lodging Report

🏠 In San Diego, CA, Cloudbeds released its 2025 State of Independent Lodging Report, highlighting that 72% of US hotels are now branded. The report, based on data from over 20,000 properties across 150 countries, reveals a global ADR decline of 1% in 2024 with OTAs capturing 61% of bookings for independent hotels. Cloudbeds identifies trends for 2025: value-driven travel, diversified revenue, rising costs, labor challenges, and AI in hotel operations.

3 min

Cloudbeds and Duetto Announce Strategic Partnership to Drive Innovation in Hotel Revenue Optimization

🏨 Cloudbeds, a PMS leader in over 150 countries, partners with Duetto, a top revenue strategy platform, to enhance hoteliers' profit and operational efficiency. The integration, available early Q2 2025 for all joint customers by summer 2025, offers real-time two-way synchronization, comprehensive analytics, and performance tracking. Cloudbeds, recognized by Deloitte's Technology Fast 500 in 2024, and Duetto, rated #1 revenue management system (2022-2025), aim to revolutionize hotel management with this strategic collaboration.

3 min

Cloudbeds and Sabre Hospitality Announce Strategic Partnership to Streamline Hotel Reservations and Optimize Distribution

🏨 On February 25, 2025, in San Diego, CA, Cloudbeds, a leader in hospitality management technology, announced a strategic partnership with Sabre Hospitality, a global travel tech company. The partnership features an API integration of Cloudbeds PMS and Sabre's SynXis® CRS for improved management across distribution, reservations, and operations. Benefits include real-time two-way synchronization, automated inventory/rate management, unified reservations, and optimized distribution over 600+ OTAs and other channels. The integration is scheduled to launch in Q1 2025 and will be available to all joint customers. Cloudbeds, founded in 2012, operates in 150+ countries and has received multiple awards, including Deloitte's Technology Fast 500 in 2024. Sabre, headquartered in Texas, serves customers in over 160 countries.

6 min

Why traditional compsets are holding your hotel back

📌 "Who? Every hotel." "What? Evolved definition of compsets." "Why? To adapt to technology and data analysis-driven market." "How? By segmenting based on booking behaviors and traveler demographics." "Where? Global hospitality industry." "When? Transition noted from 1995 to 2018." "Numbers? Growth from $522 billion to $1.86 trillion." An example includes a 75-room boutique hotel in Los Angeles, leveraging data for targeted marketing strategies, like seasonal campaigns and coworking-friendly packages. Cloudbeds PMS, with AI and machine learning, assists hotels in dynamic compset analysis and optimization.

7 min

EBITDAR explained: Driving financial health for hotels

💰 EBITDAR is a profit metric particularly relevant for businesses with high rent expenses like hotels. It excludes non-operational costs such as interest, taxes, rent, and restructuring from earnings to give a true picture of operational performance. The Dalata Hotel Group reported an EBITDAR margin of 39.4% in H1 2024, a slight decrease from 40.6% in H1 2023. EBITDAR margin is calculated as EBITDAR over total revenue x 100. For a hotel with $4,500,000 in revenue and $3,550,000 in costs, EBITDAR is $2,300,000, resulting in a 51.11% margin. Technology plays a key role in simplifying EBITDAR tracking, and hotels can improve this metric by optimizing revenue and controlling costs.

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