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Cloudbeds

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  • 9 min

Advanced distribution strategies for hotels

🏨 Hoteliers can enhance revenue by optimizing their hotel distribution strategy using direct and indirect channels, retargeting ads, AI chatbots, and integrated payment systems. Key KPIs to track include occupancy rate, RevPAR, booking volume, acquisition cost, and guest satisfaction. Direct bookings are prioritized to avoid commissions and maintain guest data, while indirect channels like OTAs and DMOs provide a steady booking stream. Technologies like PMS, CRM, and RMS play crucial roles in managing and analyzing distribution effectiveness. Cloudbeds Intelligence, launching in 2025, will utilize AI to further aid in optimizing hotel revenue and profitability.
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  • 3 min

STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations

📌 Charleston, SC: SalesAndCatering.com partners with Cloudbeds to integrate STS Cloud event management and sales with Cloudbeds' Property Management System (PMS). This collaboration optimizes group sales, event management, and catering for hotels, preventing overbookings and enhancing guest experiences. Real-time data syncing, efficient event management through mobile devices, and revenue optimization through upsell opportunities are key features. The partnership offers SaaS and on-premise deployment options, aiming to increase hotel efficiency and revenue.
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  • 3 min

Cloudbeds integrates PXier to enhance sales, catering, and spa management capabilities

📣 Cloudbeds, headquartered in San Diego, CA, partners with PXier, enhancing its property management system with sales, catering, and spa software solutions. Cloudbeds, serving properties in 150+ countries, has been honored by Hotel Tech Report (2021-2024) and World Travel Awards (2022), and featured in Deloitte's Technology Fast 500 (2023). The integration leverages Cloudbeds’ open API for real-time data sync, centralized event management, and automated spa management, catering to hotels of all sizes.
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  • 3 min

Cloudbeds and Mirai join forces to transform hotel distribution and marketing

📣 Cloudbeds, based in San Diego, CA, partners with Mirai to enhance hotel bookings and marketing. This strategic collaboration combines Cloudbeds' global hospitality network with Mirai's technology, potentially driving higher revenue for hoteliers. Cloudbeds, founded in 2012, has been honored by Hotel Tech Report and World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023. Mirai, with 25+ years in the industry, serves over 3,900 hotels worldwide, focusing on maximizing direct sales.
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  • 2 min

Cloudbeds appoints Marta Perez to spearhead sales growth in the Americas

📢 Marta Perez appointed as Senior Director of Sales at Cloudbeds, San Diego, CA, to drive growth in the Americas. With over 15 years’ experience, including at SiteMinder and Triptease, Perez has a successful track record, notably increasing Triptease's sales attainment from 30% to nearly 100% within a year. Cloudbeds, founded in 2012, operates in over 150 countries and has received multiple awards, including Deloitte’s Technology Fast 500 in 2023.
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  • 2 min

Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

💸 Cloudbeds in San Diego, CA announces Cloudbeds Intelligence, an AI and machine learning layer, to be launched at the Passport User Conference on October 23. This innovation aims to revolutionize decision-making in hospitality by offering real-time data-driven insights for revenue managers and other hotel staff, enhancing guest experience, and improving profitability. The platform will demonstrate new capabilities for hotel operations, revenue management, marketing, and guest personalization. The announcement follows the hiring of AI experts Amit Popat and Nikhil Shah.
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  • 2 min

Global Hospitality Technology Leader Linda Vallner joins Cloudbeds as Vice President for EMEA

📌 Cloudbeds, a hospitality management technology firm, appoints Linda Vallner as Vice President for Europe, the Middle East and Africa. Vallner, with expertise from Protel Hotelsoftware and Oracle Hospitality, particularly as Director of OPERA Product Suite, aims to transform the industry standard. Cloudbeds, founded in 2012 and recognized by Hotel Tech Report and World Travel Awards, serves properties in over 150 countries and was listed in Deloitte’s Technology Fast 500 in 2023.
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  • 2 min

Cloudbeds Welcomes AI and Machine Learning Pioneers to Revolutionize Hospitality Technology

🏨 Cloudbeds in San Diego, CA, enhances hospitality management tech with the hiring of AI experts Amit Popat and Nikhil Shah. The duo, with backgrounds from the University of Cambridge and experience in AI sectors ranging from energy to travel, aims to integrate intelligence and machine learning for hoteliers. Cloudbeds, led by CEO Adam Harris, anticipates advancements in real-time operations insights, automation, and collaboration across hotel departments. Popat previously established an AI consultancy; Shah co-founded S-Cube and contributed to high-stakes energy decisions. Together, they created Hotel Cloud in 2020.
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  • 7 min

13 hotel technology trends every hotelier needs to know

🏨 Hospitality tech trends include cloud-native tools with open APIs, RMS adoption, AI language models, digital check-in/keyless entry, guest experience hubs, unified inboxes, digital internal communications, conversational commerce, AI-based translation, integrated payment processing, end-to-end reputation management, Google Analytics 4, and IoT technology. RMS data processing doubled since 2018. 34% of chains implemented digital check-in/keyless entry; another 34% plan to. Only 35% have chatbots on websites. Integrated payment solutions score 8.8/10 in importance, but only 34% have implemented them. AI enhances guest experience and operational efficiency.
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