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Cloudbeds

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Cloudbeds and Mirai join forces to transform hotel distribution and marketing

📣 Cloudbeds, based in San Diego, CA, partners with Mirai to enhance hotel bookings and marketing. This strategic collaboration combines Cloudbeds' global hospitality network with Mirai's technology, potentially driving higher revenue for hoteliers. Cloudbeds, founded in 2012, has been honored by Hotel Tech Report and World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023. Mirai, with 25+ years in the industry, serves over 3,900 hotels worldwide, focusing on maximizing direct sales.
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  • 2 min

Cloudbeds appoints Marta Perez to spearhead sales growth in the Americas

📢 Marta Perez appointed as Senior Director of Sales at Cloudbeds, San Diego, CA, to drive growth in the Americas. With over 15 years’ experience, including at SiteMinder and Triptease, Perez has a successful track record, notably increasing Triptease's sales attainment from 30% to nearly 100% within a year. Cloudbeds, founded in 2012, operates in over 150 countries and has received multiple awards, including Deloitte’s Technology Fast 500 in 2023.
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Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

💸 Cloudbeds in San Diego, CA announces Cloudbeds Intelligence, an AI and machine learning layer, to be launched at the Passport User Conference on October 23. This innovation aims to revolutionize decision-making in hospitality by offering real-time data-driven insights for revenue managers and other hotel staff, enhancing guest experience, and improving profitability. The platform will demonstrate new capabilities for hotel operations, revenue management, marketing, and guest personalization. The announcement follows the hiring of AI experts Amit Popat and Nikhil Shah.
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Global Hospitality Technology Leader Linda Vallner joins Cloudbeds as Vice President for EMEA

📌 Cloudbeds, a hospitality management technology firm, appoints Linda Vallner as Vice President for Europe, the Middle East and Africa. Vallner, with expertise from Protel Hotelsoftware and Oracle Hospitality, particularly as Director of OPERA Product Suite, aims to transform the industry standard. Cloudbeds, founded in 2012 and recognized by Hotel Tech Report and World Travel Awards, serves properties in over 150 countries and was listed in Deloitte’s Technology Fast 500 in 2023.
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Cloudbeds Welcomes AI and Machine Learning Pioneers to Revolutionize Hospitality Technology

🏨 Cloudbeds in San Diego, CA, enhances hospitality management tech with the hiring of AI experts Amit Popat and Nikhil Shah. The duo, with backgrounds from the University of Cambridge and experience in AI sectors ranging from energy to travel, aims to integrate intelligence and machine learning for hoteliers. Cloudbeds, led by CEO Adam Harris, anticipates advancements in real-time operations insights, automation, and collaboration across hotel departments. Popat previously established an AI consultancy; Shah co-founded S-Cube and contributed to high-stakes energy decisions. Together, they created Hotel Cloud in 2020.
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  • 7 min

13 hotel technology trends every hotelier needs to know

🏨 Hospitality tech trends include cloud-native tools with open APIs, RMS adoption, AI language models, digital check-in/keyless entry, guest experience hubs, unified inboxes, digital internal communications, conversational commerce, AI-based translation, integrated payment processing, end-to-end reputation management, Google Analytics 4, and IoT technology. RMS data processing doubled since 2018. 34% of chains implemented digital check-in/keyless entry; another 34% plan to. Only 35% have chatbots on websites. Integrated payment solutions score 8.8/10 in importance, but only 34% have implemented them. AI enhances guest experience and operational efficiency.
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Business intelligence for hotels (+7 leading BI solutions)

📊 Hotel business intelligence (BI) enables strategic decision-making through data collection and analysis from various sources, like the property management system (PMS) and revenue management system (RMS). BI tools help visualize KPIs, streamline data collection, and optimize performance for increased revenue and enhanced guest experiences. Key features of BI software include advanced reporting, competitive intelligence, cloud-based services, forecasting, data management, multi-property functionality, and an open API. Cloudbeds Insights is one of seven highlighted solutions, integrating with existing systems and offering real-time data and custom reporting to support various hotel department goals. Other solutions include Amadeus, D-Edge, Duetto, Lighthouse, M3, and Omniboost.
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