Posts by author

Hospitality Daily

3 posts
View Post
  • 5 min

ALIS 2026: Where Hotel Growth Is Hiding in a Flat Market (What Operators Need to Know)

📈 Expenses are climbing 5-10% annually while the top line remains flat. In 2025, 30% of hotels managed to grow despite stagnation, as per STR's Isaac Collazo at the ALIS conference. Guest reviews, crucial to 75% of booking decisions, drive pricing power. Kalibri's CEO reports a -1.5% change in occupancy, +0.5% in ADR, and -1.0% in RevPAR, with expenses outpacing revenue. Operational excellence, visibility, and differentiation are key to capturing growth.
View Post
Share
View Post
  • 1 min

In Marriott's Q3 earnings call today, CEO Anthony Capuano shared something easy to miss but points to a big opportunity: “The ability to search our portfolio through passions as opposed to simply a… | Hospitality Daily

📰 CEO Anthony Capuano, during Marriott's Q3 earnings call, highlighted a strategic shift in their booking approach. Instead of traditional geographic searches, Marriott aims to allow searches based on passions, such as surfing, to better serve guests' needs. This evolution in strategy is designed to enhance guest experiences by understanding their travel motivations, thereby avoiding commodification and creating new demand. This approach also underscores Marriott's commitment to attentive hospitality through innovative technology.
View Post
Share
View Post
  • 1 min

Everyone wants to deliver "memorable experiences." But the truth is, consistency is the foundation underneath this — as today Jannes Sörensen explains… In his conversation with Matthias… | Hospitality Daily

📍 Jannes Sörensen emphasizes consistency as the key to memorable experiences in hospitality. In a discussion with Matthias Huettebraeuker on the Hospitality Daily podcast, Jannes highlights that at The Beaumont, repetition of daily messages ensures a solid structure, enabling hospitality magic. It's about establishing habits and systems rather than rigid SOPs. Leaders in hospitality are encouraged to implement routines that enhance consistent service. Listen to Jannes’s insights on “Leading Consistent Excellence in Hospitality” on Hospitality Daily.
View Post
Share