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Posts by author

[email protected] (Amy Branford & Sarah Came)

2 posts
Comic-style video thumbnail with two hosts on split screen, title 'A Hospitality Hero's Origin Story', and a central red play button.
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  • 7 min

Thomas Finn's Journey from Teen Father to Successful Hospitality Recruiter and Business Owner, Despite Odds

  • [email protected] (Amy Branford & Sarah Came)
  • 11 August 2026
💻 Thomas Finn, a hospitality recruiter and business owner, became a father at 17 and left university to be a full-time single dad. Despite financial challenges, he borrowed £20,000 to start his own business. Now, seven years later, he credits his success to resilience, mentorship, and the hospitality industry's supportive community. Thomas emphasizes understanding personal values and resisting conventional paths, highlighting hospitality as a space for unconventional success.
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  • 4 min

WTM Africa 2026 in Cape Town Attracts Record Attendance, Highlights Practical Industry Conversations and AI Integration

  • [email protected] (Amy Branford & Sarah Came)
  • 24 April 2026
🗺️ Held in Cape Town from April 13–15, WTM Africa 2026 was the largest yet, attracting thousands of travel and hospitality professionals for three days of networking and discussions. The event emphasized practical application over theory, focusing on technology integration and workforce development, especially for women. GuestRevu's team, including CEO Chris Alexandre, highlighted the need for human-centered hospitality despite AI's rise. Key partners included Qurtuba Hospitality and Cresta Grande Cape Town Hotel, showcasing the importance of strong industry relationships.
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    • 3 November 2026
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    I have returned from a family holiday in Majorca and was asked by the hotel to give a thorough review of our stay. The online questionnaire is covering every aspect of our stay from check-in, in… | Guillaume Thevenot
    • 3 November 2026
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    “Should we focus on AI to drive more bookings?”I get asked this a lot by hotel owners and management teams these days.. And I think the answer is yes. Just maybe not in the way we think 🙃 Guests… | Thibault Catala | 10 comments
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  • Monitor your blind spots: Is AI getting your hotel right? 

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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