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Posts by author

Isaac French

78 posts
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  • 2 min

The Future of Hospitality: Commodity vs Experiential

  • Isaac French
  • 18 November 2024
This week, I found myself talking with an Airbnb arbitrage operator—let’s call him Gary. Great guy, but his approach to hospitality is a world apart from mine. We debated the…
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  • 1 min

Experiential Hospitality at Its Finest: The Lost Kitchen

  • Isaac French
  • 11 November 2024
Absolutely brilliant!! (how many other hospitality businesses could do some version of this?!) This simple, old-fashioned system did more than solve logistics—it became part of the experience, adding a layer…
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  • 1 min

Living Out Hospitality: Lessons from a $250M Entrepreneur

  • Isaac French
  • 4 November 2024
“Build it, [I’ll add: share it], and they’ll come!” After a fun (but exhausting) 24 hours in Deary, I flew down to Boise, and Nathan invited me over. I arrived…
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  • 1 min

How To Build a World-Class Brand with Just 2 Cabins

  • Isaac French
  • 28 October 2024
Note: from what guests share with them, there’s clearly a huge opportunity for more nature-immersive retreats that are accessible. Hardly any exist, anywhere, meaning they typically have to find traditional…
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  • 1 min

The Experiential Revolution in Travel and Hospitality

  • Isaac French
  • 21 October 2024
Over the past decade or so, the hospitality industry has seen remarkable changes. A shift is happening, driven by a new generation of travelers seeking more than a place to…
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  • 1 min

Deep-Diving Swimming Pools

  • Isaac French
  • 14 October 2024
Just like any aspect of experiential hospitality, the success of your pool area hinges on meticulous attention to detail. Everything, from landscaping to furniture, should enhance the guest experience and…
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  • 1 min

For The Love of Orchards

  • Isaac French
  • 8 October 2024
When I shared the thread, dozens of folks chimed in with ideas: Outdoor orchard weddings U-pick experiences Camping Cider, jams, jellies, dried fruit Tours & workshops: preserving fruit, pruning, orchard…
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  • 4 min

How to Build a Brand that Guests (and Investors) Love

  • Isaac French
  • 30 September 2024
Brand is a topic that keeps surfacing in so many conversations I’ve had. Seems like everyone in the unique stays space is beginning to appreciate the value of a truly…
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  • 1 min

The Amazing Story of The Cliffs at Hocking Hills

  • Isaac French
  • 23 September 2024
In 4 years since opening, they’ve built over 600k followers on Instagram, 100% direct bookings, and 90% occupancy. A slam dunk of slam dunks. And 5 years ago, when they…
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  • 2 min

Solving the Tension Between Family and Work

  • Isaac French
  • 16 September 2024
Despite the pain, I had more to be thankful for on that holiday than ever before. Helen was an angel, and our friends bombarded us with love and support. That…
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  • Monitor your blind spots: Is AI getting your hotel right? 

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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