“AI Is Agenda Item 1, 2, 3, 4 and 5” for Hotel Leaders – Ryan Mann, McKinsey & Company
💻 Ryan Mann of McKinsey & Company spoke at ALIS in January 2026 about AI's pivotal role in hospitality, emphasizing its transition from experimentation to executive priority. He highlighted three key areas: internal automation, operational efficiency, and search/booking disruption. The focus is on AI adoption challenges, data readiness, and trust. Leaders are encouraged to adopt scenario-based thinking as OTAs, suppliers, and systems vie for booking control. This episode outlines actions for navigating the evolving distribution landscape.
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