Josiah Mackenzie - 10 Minutes News for Hoteliers

1 min

How I Travel – Bashar Wali

💻 Bashar Wali redefines travel by spending under 24 hours in cities, focusing on conversations rather than landmarks, for personal insight and self-discovery. He emphasizes connecting with locals at coffee shops and bars. Wali suggests hospitality leaders prioritize understanding cultures through people. Hospitality Daily, supported by Mews, highlights tech innovations in hotel management. For more insights, listen to Richard Valtr's discussion on AI in hotel tech. Share these ideas for impactful business and service transformation.

1 min

Curiosity Is the First Act of Hospitality – Bashar Wali

🏨 Bashar Wali, founder and CEO of Practice Hospitality and This Assembly, challenges the common habit of asking “What do you do?” He argues this question limits connection and hierarchy, advocating for curiosity by asking “Where are you from?” instead. Hospitality Daily is supported by Mews, enhancing hotel management systems. The episode encourages sharing insights for business improvement. Music by Clay Bassford of Bespoke Sound for Hospitality Brands.

1 min

Why Hospitality Leaders Must Be “Merchants of Cool” – Bashar Wali

📖 Bashar Wali, founder and CEO of Practice Hospitality and This Assembly, emphasizes the responsibility of staying culturally relevant. Hospitality Daily is supported by Mews, a connected system for managing hospitality operations. Listen to a discussion with Mews founder Richard Valtr about AI and hotel tech. Subscribe for daily episode summaries and insights. Follow Hospitality Daily on YouTube, LinkedIn, and Instagram. Advertise and collaborate via Passionfroot. Music by Bespoke Sound.

1 min

How to Turn Wellness Into a Profit Center – Emily Johnson

🏨 Emily Johnson, founder of Elevate Wellness Collective, emphasizes practical steps for hotels to enhance revenues through wellness audits. Her strategies include sleep-focused room upgrades, minibar redesigns, team training, and retreat partnerships, enabling hotels to boost top-line growth without significant capital investment. This approach aims to uncover hidden revenue opportunities, offset rising costs, and improve retention. The discussion is supported by Mews, an integrated hospitality operating system.

1 min

What Hotels Get Wrong About Wellness – Emily Johnson

🏨 Emily Johnson, founder of Elevate Wellness Collective, explains why hotels often misinterpret wellness, focusing beyond spas to include mental and emotional well-being. She argues for integrating wellness into design and operations strategies, not as a standalone amenity. This discussion is part of Hospitality Daily, supported by Mews, a hospitality operating system. For more on AI and hotel tech, listen to Richard Valtr's insights. Transform these ideas into actionable strategies for your team!

1 min

Watch People, Not Trends – Bashar Wali

📺 Bashar Wali, founder and CEO of Practice Hospitality and This Assembly, shares insights on how human behavior influences hospitality. Hospitality Daily, with support from Mews, explores integrated hotel management systems. For AI and hotel tech insights, check out the discussion with Mews founder Richard Valtr. Stay updated by following Hospitality Daily on YouTube, LinkedIn, and Instagram. Subscribe for daily summaries and insights. Music by Clay Bassford of Bespoke Sound.

1 min

Expert Hotel Leaders On How To Outperform In 2026 (Chris Green, David Lund, Shozib Khan)

📈 In 2026, Josiah Mackenzie, Sarah McCay Tams, Shozib Khan, David Lund, and Chris Green discuss hotel management strategies. The focus is on aligning revenue, labor, CapEx, and culture through shared data and forecast accuracy. This approach democratizes financial insights and emphasizes daily execution, aiming for improved reporting, sharper decisions, and sustainable profit without neglecting people. The conversation highlights the importance of data beyond numbers alone to drive real portfolio performance.

1 min

A Hotel Owner’s Unfiltered View of 2026 – Bashar Wali

📋 Bashar Wali, founder and CEO of Practice Hospitality and This Assembly, discusses 2026 hospitality industry challenges, highlighting flat revenues, rising labor and insurance costs, and policy uncertainty. These factors are leading to eroding margins, frozen investments, and delayed renovations. Wali emphasizes how owners are reconsidering growth and risk strategies to navigate these tough economic cycles effectively.

1 min

Humans Are Starving for Connection. Hospitality Can Deliver It. – Heather Dunwoody

💬 Heather Dunwoody, founder of Hospitality in Bloom, discusses how participatory experiences and community-centric approaches enhance guest experiences in hospitality. Drawing from extensive experience with agencies and large brands, she emphasizes that people crave connection, and hospitality is key in fulfilling this need. Tune into her insights on how fostering connections can build stronger brands and resilient hospitality businesses.

1 min

How to Get Real Performance From Hotel Technology – Stacey Milgram Potzka, Actabl [Sponsor Bonus]

📖 Stacey's role and the implementation process of Actabl in hotel technology were discussed at 02:30. At 05:00, the focus shifted to how hotel technology is implemented, followed by effective collaboration with tech partners at 10:09. By 12:48, tools improving tech setup and adoption were highlighted. Professional services' support was covered at 15:18. Training for technology usage was emphasized at 19:06, and the importance of community in hospitality tech was noted at 22:47. Career reflections and work meaning were explored at 27:40.

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