Josiah Mackenzie - 10 Minutes News for Hoteliers - Page 16

1 min

Ritz Carlton Founder Horst Schulze Made Me a GM at 36: Here’s What I Learned – Edward Mady

📖 Edward Mady discusses working with Ritz Carlton founder Horst Schulze. He introduces his new book, "Honing the Human Edge." This content is part of a series featuring Schulze. Additional resources are available, including a subscription for daily episode summaries and insights.

1 min

From Fear to Respect: Leadership Lessons from Working with the “Queen of Mean” – Edward Mady

📚 Edward Mady shares his experience of working under a demanding boss and highlights the power of staying composed under pressure. Discover insights from his new book, "Honing the Human Edge". This episode is part of the Hospitality Daily podcast, offering daily summaries and insights, available through subscription. Engage with the conversation on YouTube, LinkedIn, and Instagram. Enhance your business by sharing the episode with your team for actionable strategies.

1 min

Work Hard, Be Curious, Stay Present: Edward Mady’s Career Story (And Formula for Hospitality Success)

📖 Edward Mady shares insights from his career in the hospitality industry and discusses his new book, "Honing the Human Edge." This episode of Hospitality Daily offers valuable lessons and resources for listeners interested in hospitality, with options to engage further via YouTube, LinkedIn, and email subscriptions for daily summaries and insights.

3 min

Why Hospitality Legend Edward Mady Relies on His “Personal Board of Directors”

📚 Edward discusses his experience in New York City, reflecting on Stephen Covey's "Seven Habits of Highly Effective People." He emphasizes the value of a personal board of directors—trusted individuals who support decision-making. Key members include his parents, with 4-5 others, balancing growth and faith. He highlights the importance of a personal mission statement and maintaining one's name, suggesting regular updates to this board as relationships evolve and personal growth continues.

1 min

Belonging & Generosity: Hospitality’s Edge in an AI-Driven World – Shamim Ehsani

🏨 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, explains how belonging and generosity are key competitive advantages in hospitality amid AI advancements. Hosted by Danica Smith, founder of MorningStar GX, this episode emphasizes the importance of genuine guest engagement, cultural connections, and radical generosity. Music for the show is by Clay Bassford of Bespoke Sound.

1 min

From Privacy to Publicity: Hosting Royalty & A-List Guests – Shamim Ehsani

📱 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, discusses hosting royalty and celebrities by anticipating guest preferences for privacy and events with local artists. Danica Smith, from MorningStar GX, hosts the episode. Music by Bespoke Sound.

1 min

Can You Scale Personalized Hospitality? Lessons from Nairobi’s Tribe Hotel – Shamim Ehsani

📣 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares insights on scalable personalized hospitality. Hosted by Danica Smith, founder of MorningStar GX, the episode explores creating operational structures for spontaneous hospitality. Tribe Hotel, based in Nairobi, focuses on enhancing customer experience through tailored services. Music for the show is produced by Clay Bassford from Bespoke Sound, specializing in music identity design for hospitality brands.

1 min

How Tribe Hotel’s Staff Created a Guest Experience Program That Showcases the Best of Kenya – Shamim Ehsani

🏨 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, discusses a unique guest experience program. Staff at Tribe Hotel introduce guests to Kenyan culture through various activities, such as running with world-class marathoners, exploring Nairobi's nightlife, and sharing Kenyan cuisine. This approach empowers hotel teams and fosters deeper guest connections, enhancing the overall hospitality experience.

1 min

Breaking the Colonial Mold: How Kenya’s Tribe Hotel Sets a New Standard for Luxury Hospitality – Shamim Ehsani

🏨 Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, is transforming luxury hospitality by moving away from colonial-era formalities. His approach emphasizes genuine connections and inclusivity through the "One Planet, One Tribe" philosophy. The focus is on creating authentic, human-centered guest experiences and redefining luxury to center around emotional connections rather than traditional service rituals. This innovative approach offers significant insights into modern hospitality.

1 min

What I’ve Learned Building Productive Tech Partnerships – Michael Levie [Greatest Hits]

💻 Michael Levie, co-founder and former COO of citizenM, discusses the importance of collaborating with technology partners to enhance innovation in hospitality. This archived podcast episode highlights strategies for maximizing impact through tech solutions. Perfect for industry professionals looking to leverage technology in their business operations.

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