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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
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Posts by author

Josiah Mackenzie

876 posts
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  • 1 min

Where The Real AI Revolution Is Happening Now in Hospitality – Stuart Greif, Forbes Travel Guide

  • Josiah Mackenzie
  • 15 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Stuart Greif Chief Strategy, Innovation & Operating Officer Stuart W. Greif At Forbes Travel Guide,…
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AI’s Impact On Our Business – Ernest Lee, citizenM

  • Josiah Mackenzie
  • 14 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article AI’s Impact On Our Business – Ernest Lee, citizenM If you like this podcast, you’ll…
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What Personalized Luxury Looks Like For Us Now – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 14 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Aug. 14, 2024 Listen On Featured Episodes Engage, Don’t Just Satisfy: A Blueprint for the…
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How Forbes Service Energizers Focus Our Teams Each Morning – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 14 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Aug. 14, 2024 Listen On Featured Episodes Engage, Don’t Just Satisfy: A Blueprint for the…
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  • 8 min

Engage, Don’t Just Satisfy: A Blueprint for the “Service-Profit Cycle of Success” in Hospitality – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 13 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Robyn: The brand [I managed for the Starwood], the quality program, which was the mystery…
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  • 1 min

Do We Really Need To Do This in Hotels? – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 12 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Robyn Pratt General Manager – The Phoenicia Malta As the General Manager of The Phoenicia…
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  • 1 min

Starwood’s Secret: How We Slashed Wait Times Using Six Sigma – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 12 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Robyn Pratt General Manager – The Phoenicia Malta As the General Manager of The Phoenicia…
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  • 1 min

How “Spiraling” Helped Me Accelerate My Hospitality Career – Robyn Pratt, The Phoenicia Malta

  • Josiah Mackenzie
  • 12 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Robyn Pratt General Manager – The Phoenicia Malta As the General Manager of The Phoenicia…
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Why We Treat Our Guests Like Friends – Fernando Calvo, Bohemia Suites Gran Canaria

  • Josiah Mackenzie
  • 10 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Why We Treat Our Guests Like Friends – Fernando Calvo, Bohemia Suites Gran Canaria If…
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This Cowboy Crushed TripAdvisor (And Teaches Us How) – Russell True, White Stallion Ranch

  • Josiah Mackenzie
  • 9 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Aug. 9, 2024 Listen On Featured Episodes Engage, Don’t Just Satisfy: A Blueprint for the…
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