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Posts by author

Josiah Mackenzie

1124 posts
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  • 1 min

Why Creativity Wins—Even in a Recession: The Generator Hostels Story – Josh Wyatt

  • Josiah Mackenzie
  • 17 April 2025
🏠 Josh Wyatt, CEO of Avant Gardner and former Co-Founder and Managing Partner of Generator Hostels, discussed the impact of creativity in hospitality on April 17, 2025. Highlighting the transformation of Generator Hostels into a top global brand, the episode explores balancing creative vision with financial performance and crafting unique experiences for guests and investors. Wyatt emphasizes creativity as a key competitive advantage, even during economic downturns. 🎵 Music by Clay Bassford of Bespoke Sound.
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  • 1 min

LVMH and Orient Express: How Luxury Leaders Navigate Legacy in an Era of Change – Gilda Perez-Alvarado, Accor

  • Josiah Mackenzie
  • 16 April 2025
💿 Gilda Perez-Alvarado, CEO of Orient Express and Group Chief Strategy Officer at Accor, discusses luxury brand management in the April 16, 2025 episode. She talks about the strategic partnership between Orient Express and LVMH, emphasizing the importance of history, authenticity, and craftsmanship in maintaining legacy brands amidst change.
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  • 1 min

Reinventing the “Art of Travel”: Inside Orient Express’s Quest to Redefine Luxury Hospitality – Gilda Perez-Alvarado, Accor

  • Josiah Mackenzie
  • 15 April 2025
🚀 Gilda Perez-Alvarado, CEO of Orient Express and Group Chief Strategy Officer at Accor, discussed the brand's revival on April 11, 2025. Orient Express aims to redefine luxury hospitality with the launch of its first hotel, train, and yacht, marking a new era for the 'art of travel'.
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  • 12 min

Tariffs, Travel Disruption, and What Hotel Leaders Must Do Now – Jan Freitag, CoStar

  • Josiah Mackenzie
  • 14 April 2025
🏨 - Tariffs on goods from Canada and Mexico have recently been partially reversed. - US hotel industry impacted by both the tariffs and the surrounding rhetoric. - Construction and renovation costs could increase, potentially elongating projects. - US rooms in construction have ranged between 150,000 and 160,000 for over three years. - Last year's supply percent change was 0.6%, below the long-term average of 1.7%. - Property Improvement Plans (PIPs) may be delayed or scaled back due to higher costs. - Canadian air inbound to the US dropped by 6-7% in March. - The World Cup will be in Spain, Portugal, and Morocco in 2030. - Hotel owners and operators are advised to focus on differentiation and service quality rather than lowering rates. - The conversation between hotel brands and owners is key to navigating brand standards and financial pressures. - Some investment funds are coming to an end and may put properties on the market. - San Francisco's hotel market is showing signs of recovery. - Data from CoStar and STR is used to inform operational strategies. - The Hotel Data Conference in Nashville is an annual event for hotel data enthusiasts. - The i92-APIS dataset from the Department of Commerce provides international travel counts. In the US hotel industry, fluctuating tariffs on Canadian and Mexican goods impact construction and renovation costs, while rhetoric affects service delivery. With 150,000-160,000 rooms in construction consistently
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  • 1 min

Sunday Slowdown: A Bespoke Sound Takeover with Clay Bassford

  • Josiah Mackenzie
  • 13 April 2025
🎧 Hospitality Daily released their first-ever musical special, "Dream Resort: A Mediterranean Escape," on April 13, 2025, created by Clay Bassford and Bespoke Sound. This 53-minute audio journey simulates a day at a Mediterranean resort, blending music with natural soundscapes and narration. The episode is designed for hospitality lovers to experience escapism and is available on Spotify with a recommended use of headphones.
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  • 1 min

Celebrating Careers, Cultivating Culture: Suzie Thompson on Red Carnation’s Secret to Hospitality Excellence

  • Josiah Mackenzie
  • 12 April 2025
🏥 Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, discussed hospitality careers on April 12, 2025, revealing the company's commitment to excellence.
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  • 1 min

How We’re Preparing Our Hotels for an AI-Driven World – Suzie Thompson, Red Carnation Hotels

  • Josiah Mackenzie
  • 11 April 2025
🏨 Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, discusses preparations for an AI-driven future on April 11, 2025. The information was shared in a Hospitality Daily Podcast episode, emphasizing the evolving technological landscape in the hospitality industry.
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  • 21 min

The Red Carnation Blueprint: Making Every Guest Feel Like the Only One – Suzie Thompson, Red Carnation Hotels

  • Josiah Mackenzie
  • 10 April 2025
📍 In a recent episode of Hospitality Daily, Suzie Thompson, Vice President of Commercial at Red Carnation Hotels, was interviewed by Danica Smith about guest experience. Red Carnation Hotels, a family-owned collection of 18 boutique hotels worldwide, prides itself on exceptional guest experiences. The interview delved into how the company blends data, culture, and creativity to personalize stays, emphasizing the importance of guest satisfaction and the empowerment of staff to exceed expectations. Suzie shared insights into the company's strategy for creating unique and personalized experiences, such as curated tours with chefs and partnerships with local theaters. Red Carnation Hotels focuses on the entire traveling party's experience, including pets, and has worked on optimizing their tech stack for future-proofing. They also prioritize getting their data in good shape to leverage AI and other tech tools effectively. The conversation highlighted the shift in guest expectations post-COVID, with a demand for more personalized and unique experiences.
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  • 10 min

My AI Research Results: 87% of Hospitality Pros Already Use AI (Here’s How) – Josiah Mackenzie

  • Josiah Mackenzie
  • 9 April 2025
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: Hey friends, it’s Josiah here. I wanted to record a solo episode today talking…
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  • 17 min

Tariffs, Unfolding Travel Trends, and San Francisco’s Comeback – Zach Demuth, JLL

  • Josiah Mackenzie
  • 8 April 2025
📌 In the hospitality industry, optimism peaked in late 2022 due to interest rate cuts beginning in September and strong performance in urban travel, particularly international group and business demand. However, by 2023 and 2024, geopolitical developments and potential trade wars introduced uncertainty. While the fundamentals of travel demand remained robust, hotel investment decisions faced increased uncertainty from tariffs, immigration policies, and inflation, which could lead to higher interest rates. Despite global concerns, the success of individual hotels or hotel collections largely depends on local market conditions. Detailed market knowledge, understanding demand drivers, and leveraging third-party resources like STR and CoStar are essential. Immediate impacts from tariffs include increased construction costs and supply chain disruptions, while longer-term impacts might include reduced consumer discretionary spending, affecting travel demand. San Francisco's hotel market, hit by multiple challenges including the loss of conventions, tech company relocations, and a decrease in Asian travel, particularly from China, saw further declines in 2023 and 2024. Yet, JLL anticipates a recovery starting in 2025, with strong events returning, tech companies reestablishing offices, and investor interest rising, positioning San Francisco for potential growth. Overall, navigating uncertainty requires focusing on controllable factors, understanding local markets, and seizing opportunities during uncertain times.
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