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Josiah Mackenzie

1123 posts

How to ‘Disneyfy’ Your Hospitality Business to Delight Guests and Drive Revenue – Vance Morris

🎭 Vance Morris, former Disney leader and founder of Deliver Service Now, discusses transforming hospitality businesses by applying Disney's techniques to enhance guest experiences and boost revenue. Episode aired on March 28, 2025, providing insights into leveraging proven Disney systems for business improvement. Additional resources and music by Clay Bassford of Bespoke Sound are also mentioned.
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  • 1 min

Sustainability That Pays: How One Hotel Saved $45,000 on Trash Bags – Kathy Sue McGuire

🚿 Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, on March 26, 2025, shared how one hotel saved $45,000 on trash bags by adopting sustainable practices. Implementing sustainability strategies, such as switching to toiletries dispensers and reducing plastic disposables, not only cut costs but also increased revenue and employee engagement. Sustainability was presented as a smart business practice for hotels, with the potential to grow revenue and create positive team dynamics.
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Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) – Josiah Mackenzie

🏨 Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shared insights from the Hunter Hotel Investment Conference on the economic environment in 2025. Strategies for hoteliers to thrive amid economic uncertainty and market volatility were discussed, focusing on controllable factors, understanding the economy, long-term opportunities, maximizing revenue and profits, and the impact of persistent inflation. March 24, 2025, marked the date of these essential takeaways for the hospitality industry.
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Why Staying in One Company Can Actually Accelerate Your Hospitality Career – Sara Masterson, Olympia Hospitality

🏩 Sara Masterson, President of Olympia Hospitality, discusses the benefits of staying with one company for career acceleration in the hospitality industry. The podcast was released on March 20, 2025. The source of the content is the "Hospitality Daily Podcast" and the episode can be found at https://podcast.hospitalitydaily.com/sara-masterson-tenure/. The website features various meta tags for SEO and sharing, as well as links to CSS and font resources. Additionally, icons for the site are provided in multiple sizes and formats.
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Learning, Leading, and Letting Go: Sara Masterson’s Approach to Hospitality Leadership

🏩 Sara Masterson, President of Olympia Hospitality, was featured on March 19, 2025, sharing her insights on hospitality leadership with host Nancy Mend. The discussion was part of the Hospitality Daily Podcast, providing perspectives on growth and leadership within the industry. The episode, along with others, is available on the Hospitality Daily Podcast website and other platforms hosting the series.
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Mastering Hotel Onboarding: Olympia’s People-First Strategy for Seamless Transitions – Sara Masterson, Olympia Hospitality

🔔 Sara Masterson, President of Olympia Hospitality, discusses onboarding four new hotels set for April 1st, focusing on seamless transition for field teams. Olympia's brand, encompassing Marriott, Hilton, Choice, Hyatt, and independent hotels, prioritizes culture and owner expectations over promoting its own brand. Sara emphasizes the importance of staff experience and transparency to uphold hospitality standards 24/7, 365 days a year.
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