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Posts by author

Josiah Mackenzie

1125 posts
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  • 19 min

What Hospitality Leaders Stopped Talking About (And Why It Matters Now) – Anna Blue

  • Josiah Mackenzie
  • 30 March 2025
🏨🏨 Key facts extracted from the text: - Anna Blue, former president of the AHLA Foundation, discussed hospitality industry changes, DEI, and women's empowerment programs. - The hospitality industry is experiencing chaos, uncertainty, and silence on important issues. - DEI (Diversity, Equity, and Inclusion) is a major topic behind closed doors but not publicly addressed. - There's confusion about DEI due to executive orders and varying company responses. - Women's empowerment programs are criticized for being ineffective and focusing on "fixing" women rather than creating access to power. - Leaders need to focus on training decision makers to overcome biases and create diversity in hiring. - There is discussion in the hospitality industry about the impact of immigration reform, but it's not being publicly addressed. - Leaders need to consider creating real opportunities and programs for all employees, especially those in service positions. In summary, Anna Blue reveals uncertainties and challenges in the hospitality industry, including quietude on DEI and women's empowerment issues. She urges leaders to train decision-makers to eradicate biases and craft genuine opportunities for diverse teams. The impact of immigration reform on the industry is a closed-door discussion that requires public attention and leadership action.
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  • 1 min

White Lotus and the End of Surface-Level Hospitality – Samantha Hardcastle

  • Josiah Mackenzie
  • 29 March 2025
🍻 Samantha Hardcastle, Founder & Creative Director at The Storied Experience, discusses hospitality lessons from White Lotus on March 29, 2025. The insights aim to move beyond surface-level hospitality. The episode is part of the Hospitality Daily Podcast and emphasizes improving the hospitality industry's service quality and guest experience.
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How to ‘Disneyfy’ Your Hospitality Business to Delight Guests and Drive Revenue – Vance Morris

  • Josiah Mackenzie
  • 28 March 2025
🎭 Vance Morris, former Disney leader and founder of Deliver Service Now, discusses transforming hospitality businesses by applying Disney's techniques to enhance guest experiences and boost revenue. Episode aired on March 28, 2025, providing insights into leveraging proven Disney systems for business improvement. Additional resources and music by Clay Bassford of Bespoke Sound are also mentioned.
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  • 1 min

Sustainability That Pays: How One Hotel Saved $45,000 on Trash Bags – Kathy Sue McGuire

  • Josiah Mackenzie
  • 26 March 2025
🚿 Kathy Sue McGuire, President and CEO of Sustainable Hospitality Solutions, on March 26, 2025, shared how one hotel saved $45,000 on trash bags by adopting sustainable practices. Implementing sustainability strategies, such as switching to toiletries dispensers and reducing plastic disposables, not only cut costs but also increased revenue and employee engagement. Sustainability was presented as a smart business practice for hotels, with the potential to grow revenue and create positive team dynamics.
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From the Boardroom to the Hotel Lobby: Real Opportunities in Operations – Josiah Mackenzie

  • Josiah Mackenzie
  • 25 March 2025
📰 Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shared insights on March 25, 2025, from the Hunter Hotel Investment Conference. The episode focuses on opportunities in hotel operations.
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Control What You Can: How Top Hoteliers Are Navigating Chaos in 2025 (Hunter Hotel Investment Conference Insights) – Josiah Mackenzie

  • Josiah Mackenzie
  • 24 March 2025
🏨 Josiah Mackenzie, founder of Hospitality Daily and Head of Marketing at Actabl, shared insights from the Hunter Hotel Investment Conference on the economic environment in 2025. Strategies for hoteliers to thrive amid economic uncertainty and market volatility were discussed, focusing on controllable factors, understanding the economy, long-term opportunities, maximizing revenue and profits, and the impact of persistent inflation. March 24, 2025, marked the date of these essential takeaways for the hospitality industry.
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  • 1 min

How Photography Taught Me the #1 Skill in Hospitality: Presence – Sara Masterson, Olympia Hospitality

  • Josiah Mackenzie
  • 22 March 2025
📷 Sara Masterson, President of Olympia Hospitality, shares her insights on photography and its impact on developing the skill of presence in hospitality on March 22, 2025. The discussion was hosted by Nancy Mendelson on the Hospitality Daily Podcast.
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  • 1 min

Campus Hospitality Insights You Can Apply Anywhere – Sara Masterson, Olympia Hospitality

  • Josiah Mackenzie
  • 21 March 2025
🎶 Sara Masterson, President of Olympia Hospitality, on March 21, 2025, discussed campus hospitality insights with host Nancy Mendelson, providing takeaways applicable in various settings. The insights were shared on the Hospitality Daily Podcast, aiming to enhance hospitality practices beyond academic campuses.
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  • 1 min

Why Staying in One Company Can Actually Accelerate Your Hospitality Career – Sara Masterson, Olympia Hospitality

  • Josiah Mackenzie
  • 20 March 2025
🏩 Sara Masterson, President of Olympia Hospitality, discusses the benefits of staying with one company for career acceleration in the hospitality industry. The podcast was released on March 20, 2025. The source of the content is the "Hospitality Daily Podcast" and the episode can be found at https://podcast.hospitalitydaily.com/sara-masterson-tenure/. The website features various meta tags for SEO and sharing, as well as links to CSS and font resources. Additionally, icons for the site are provided in multiple sizes and formats.
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  • 1 min

Learning, Leading, and Letting Go: Sara Masterson’s Approach to Hospitality Leadership

  • Josiah Mackenzie
  • 19 March 2025
🏩 Sara Masterson, President of Olympia Hospitality, was featured on March 19, 2025, sharing her insights on hospitality leadership with host Nancy Mend. The discussion was part of the Hospitality Daily Podcast, providing perspectives on growth and leadership within the industry. The episode, along with others, is available on the Hospitality Daily Podcast website and other platforms hosting the series.
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