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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
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    • Mergers & Acquisitions
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Posts by author

Martin Soler

70 posts
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  • 2 min

Hotel brands don't sell rooms, they sell loyalty cards and franchises. If… | Martin Soler | 95 comments

  • Martin Soler
  • 10 April 2025
Hotel brands don’t sell rooms, they sell loyalty cards and franchises. If you’ve watched hotel sponsorships lately you may have noticed: the name they are advertising aren’t the company or…
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  • 4 min

103 – Building better hotel tech

  • Martin Soler
  • 10 April 2025
Why do hotels spend more on FF&E than tech? A framework for loyalty. CHANEL is getting into sports too. Travel agents + AI agents the likely future. Hello, AI tools…
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  • 5 min

101 – Hotel Loyalty, Brands and Companies

  • Martin Soler
  • 27 March 2025
How hotel brands an their loyalty programs fit together. Ideas, tips and thoughts on designing ads in current environment. Attribute selling is still a thing. Hello, I’ve never beed really…
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  • 5 min

100 – Preparing for AI in hotel industry

  • Martin Soler
  • 20 March 2025
Action items for AI in the hotel industry. Selling the lobby. Story telling in hotels. What makes a great hotel stack and how media is moving in the industry. Hello,…
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  • 5 min

99 – Building a brand design system

  • Martin Soler
  • 13 March 2025
Lessons for a major rebrand. The industry wants all-in-one. Sesame voice AI, impressive but. Major inspiration, true food for thought. Hello, Catching up on things. It wasn’t just ITB there…
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  • 4 min

98 – Focus meetings are brutal

  • Martin Soler
  • 7 March 2025
How to turn any meeting into a blood-bath – ask for focus and demand that they list the items they’ll stop doing. Good luck. Other news, OTA marketing spend grew.…
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  • 6 min

97 – Trade shows and B2B marketing

  • Martin Soler
  • 27 February 2025
Am heading to ITB next week and as usual, I wonder what is the use of these large trade shows. Are they still relevant? + OTAs and AI, Humanoid robots,…
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  • 5 min

96 – Reviews are coming back

  • Martin Soler
  • 21 February 2025
Hotel reviews were old news, reputation was a managed thing. But maybe it is new again. How CEOs should deal with AI, Content creators rule the airwaves, Media industry evolution.…
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  • 5 min

95 – Optimism in Marketing

  • Martin Soler
  • 13 February 2025
We need to remember that marketers (and sales people) feed on optimism. How luxury is changing and the opportunity for travel. PMS tech future and is there an RMS tech…
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  • 5 min

94 – Brand marketing for hotels, what should it be?

  • Martin Soler
  • 6 February 2025
Nike’s brand is skidding, lessons learned from over-focusing on the ROAS and performance marketing. How could hotels learn from this? AI and Luxury good match? Hello, Two things I found…
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