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Summer Road Trip Reflections: Josiah Mackenzie Shares Guest Experiences From Coast-to-Coast U.S. Drive

🚗 Hospitality Daily founder Josiah Mackenzie drove coast to coast across the U.S. this summer, fulfilling a years-long ambition. In a podcast episode, he reflects on memorable travel experiences, what he valued as a guest, and how an evening gone wrong reinforced the importance of hospitality. The article provides no specific dates, route details, mileage, or statistics.
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JMI Realty’s Drew Bridges Uses AI to Analyze Thousands of Guest Reviews Before Buying Hotels

🏨 Drew Bridges, principal at JMI Realty, uses AI to analyze thousands of guest reviews before buying hotels. At Hilton Garden Inn Austin Downtown, the analysis identified elevators needing capital investment, while air conditioning mainly required better preventative maintenance. Discussing a deal recently covered by The Wall Street Journal, Bridges explained JMI’s focus on distressed hotels, opportunities in urban markets, and AI’s expanding operational role—while emphasizing that human service remains essential.
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