Webinar Hosted by BHN and Oprivia Focuses on Simplifying Hotel Operations and Reducing OTA Dependence
📊 Hosted by BHN editor Eloise Hanson in partnership with Oprivia, this session focuses on optimizing hotel operations. Key takeaways include methods to evaluate core infrastructure for efficiency, audit pre-arrival and check-in processes, and streamline payment systems. The goal is to minimize friction, eliminate unnecessary steps, ensure accurate data capture, and reduce OTA dependence, ultimately enhancing the guest experience and owning the customer relationship.
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