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Posts by author

Tom Brown1

34 posts
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  • 3 min

What can hospitality learn from athletics?

  • Tom Brown1
  • 26 July 2024
No train, no gain  Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence…
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  • 8 min

20 ways to enhance the contact-free hotel experience

  • Tom Brown1
  • 18 July 2024
What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient…
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  • 4 min

What is a hotel rooming list and how to improve it in 2024 | Mews

  • Tom Brown1
  • 11 July 2024
What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key details—guest names, arrival and departure…
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  • 3 min

What can hospitality learn from gaming?

  • Tom Brown1
  • 1 July 2024
The power of customization  In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players could change their character’s name. They…
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  • Split view of a hotel suite: left shows a king bed with mustard benches and blue cushions; right shows a stone fireplace lounge with wicker chairs and a round mirror.
    Amaterra Hospitality Group Announces Acquisition of RiverPlace Hotel
    • 28 July 2026
  • Hospitable logo with a pink circular icon to the left of the word 'hospitable' in dark purple text.
    Hospitable becomes first property management software to natively integrate with Google Nest thermostats
    • 28 July 2026
  • Logo showing the word 'journey' beside 'mastel hospitality' with a gold globe icon at the top right and a dividing line between the names.
    Journey partners with Mastel Hospitality to accelerate integration across hotel technology stacks
    • 30 July 2026
  • Aerial view of a lake, islands, and a neatly mowned golf course bordered by trees.
    Whiteface Club and Resort is a new Distinguished Golf Destination with Exceptional status
    • 29 July 2026
  • Two-panel bar chart comparing revenue per payer (RevPPA) for 2025 and 2026 across months April–June (Final) and July–September (OTB), with values labeled on each bar and percentage changes shown at the bottom.
    US vacation rental revenue pacing 26% higher YoY for September as summer travel extends later into the season
    • 28 July 2026
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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.
    The visibility game just got serious for hoteliers
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  • Complex isometric infographic titled Hotel Profit Solutions; shows an AI-driven hotel profit ecosystem with a central hub, a model hotel, and surrounding panels for occupancy, ADR, revenue, operations, and guest intelligence.
    #hotelprofitsolutions #hospitality #hotelmanagement #revenuemanagement #hoteltechnology #artificialintelligence #ai #hotelinnovation #commercialstrategy #digitaltransformation #hoteloperations… | Munnawar Khan
    • 3 August 2026
  • Portrait of an elderly man with glasses smoking, overlaid with text about founding Aman and transforming luxury hospitality.
    This is Adrian Zecha. The man behind Aman Resorts. He wasn’t a hotelier, he was a journalist. He started his career at Time magazine, launched Asia Magazine in 1961 and didn’t enter hospitality… | Holly Phillips | 81 comments
    • 3 August 2026
  • Silhouette of a multi-arrow signpost against a pink and blue sunset sky with clouds.
    Boutique Hotel Achieves Full System Recovery in Six Weeks Despite Management Transition and Technology Failures
    • 2 August 2026
  • Bright, airy interior with white walls, wooden seating, and large windows framed by greenery a calm gathering space.
    Five on Friday: July 31st, 2026
    • 31 July 2026
  • Blurred close-up of tangled blue and red network cables, suggesting chaotic data wiring in a tech setup.
    Automated Channel Management Prevents Hotel Overbookings by Instantly Syncing Availability and Rates Across All Platforms
    • 31 July 2026
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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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  • SOCIETIES Magazine’s 6th Edition

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  • What AI is telling travelers about your hotel tonight. And you have no idea

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