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Posts by author

Tom Brown1

34 posts
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  • 3 min

What can hospitality learn from athletics?

  • Tom Brown1
  • 26 July 2024
No train, no gain  Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence…
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  • 8 min

20 ways to enhance the contact-free hotel experience

  • Tom Brown1
  • 18 July 2024
What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient…
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  • 4 min

What is a hotel rooming list and how to improve it in 2024 | Mews

  • Tom Brown1
  • 11 July 2024
What is a hotel rooming list? First things first, what is a hotel rooming list? Simply put, it’s a document that consolidates all the key details—guest names, arrival and departure…
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  • 3 min

What can hospitality learn from gaming?

  • Tom Brown1
  • 1 July 2024
The power of customization  In the early 80s, games began to incorporate a radical new feature: customization. At first it was very simple: players could change their character’s name. They…
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