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Automatic

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Applebee’s Adds Two Industry Vets to C-Suite

🚀 SynergySuite has raised $12 million to enhance its AI-powered restaurant platform, focusing on global expansion and innovation. The funding was led by Oyster Capital in Dublin, with support from First Analysis and Lago Innovation in Chicago. Founded in Dublin, now US-based, SynergySuite serves brands like Pollo Campero. In 2025, the company earned multiple awards for its innovative impact. The platform integrates with POS, payroll, and vendor systems, optimizing operations across locations and franchise networks.
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ASSA ABLOY Acquires SiteOwl

💻 In 2024, SynergySuite raised $12 million, led by Oyster Capital (Dublin), with contributions from First Analysis (Chicago) and Lago Innovation (Chicago). The funding supports global expansion and product innovation for its AI-powered platform for restaurant operations. The platform helps optimize labor, reduce waste, and improve profitability across thousands of locations. Founded in Dublin, SynergySuite is headquartered in the U.S., and is used by brands like Pollo Campero. In 2025, it received awards for innovation and customer service.
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International News: Agoda Deploys AI to Instantly Answer Traveler Questions About Hotels

🚀 SynergySuite raised $12 million to expand its AI-powered restaurant platform. The funding, led by Oyster Capital in Dublin with support from First Analysis and Lago Innovation, will support global growth and product innovation. The platform offers real-time inventory tracking, AI forecasting, labor planning, and more, enhancing operational efficiency for brands like Pollo Campero and Tropical Smoothie Cafe. In 2025, SynergySuite earned multiple awards for innovation and customer impact, solidifying its industry leadership.
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Chipotle Pilots Drone Delivery in Texas

🚀 SynergySuite raised $12 million to expand its AI-powered restaurant platform, with funding led by Oyster Capital in Dublin and support from First Analysis and Lago Innovation in Chicago. The funds will enhance global expansion and product innovation. SynergySuite, based in the U.S. and Dublin, supports brands like Pollo Campero and Tropical Smoothie Cafe across thousands of locations, offering AI solutions for inventory, labor, and more. In 2025, it won multiple awards for innovation and customer service.
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Lisa Sterns Named Director of Sales for The Hermosa Inn

📈 August 22, 2025, Paradise Valley, Arizona: Lisa Sterns joins The Hermosa Inn as Director of Sales. With over 25 years in luxury hospitality, Sterns has led at Sanctuary Camelback Mountain Resort & Spa and Destination Hotels and Resorts. An Arizona State University alum, she holds a BS in Hotel Management and a Business/Life Coaching Certification. Sterns will drive revenue growth and strategic initiatives at The Hermosa Inn, a AAA Four Diamond boutique hotel.
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Bradford Allen Unveils Transformed Hyatt Centric Chicago O’hare

🏨 August 22, 2025, Rosemont, Illinois: Bradford Allen opens the Hyatt Centric Chicago O'Hare following $30 million renovations, replacing the former Hyatt Rosemont Chicago/O'Hare. Located at 6350 N. River Road, the 206-room hotel features a Mediterranean-inspired restaurant and can host up to 500 people in its banquet rooms. Acquired in 2022, it joins Bradford Allen's portfolio of seven hotels, including locations in New York, Arizona, Indiana, and Iowa.
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Marriott Signs Multi-Unit Agreement With Corporación Polaris and Cardedeu to Debut City Express in El Salvador

🏨 August 22, 2025, Bethesda, Maryland: Marriott International signs an agreement with Corporación Polaris and Cardedeu to open four City Express by Marriott hotels in El Salvador, adding 440 rooms. Locations include San Salvador's historic center, near Ilopango International Airport, Santa Elena, and San Benito, with openings from late 2026 to 2027. Marriott continues its CALA expansion, including projects in Argentina, Bolivia, Nicaragua, Peru, the US, and Canada, currently with 153 hotels and 62 in the pipeline.
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When Frying is Central to Restaurant Operations, Oil Management Data Makes Profits Sizzle

🍽 Maximize oil life by flagging early oil disposal. Reduce waste and costs through preventive maintenance, enhancing fryer up-time and reducing repair expenses. Advanced analytics address customer complaints by ensuring compliance with oil standards. Enterprise-wide benchmarking compares oil use and fryer maintenance across locations, helping identify top and bottom performers. Powerhouse Dynamics’ IoT platform connects over 50,000 pieces of equipment in 15,000+ locations, providing insights and control for consistent operations. Contact Jay Fiske for more information.
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Deepfakes at the Front Desk: Here’s What Hotel Leaders Should Do Next

💻 In Q1 2025, deepfake-enabled fraud cost businesses over $200 million. AI makes real-time voice and video impersonation easy, challenging traditional defenses. Despite this, only 6% of hotels see deepfakes as a significant risk. In 2025, 40% of executives faced deepfake attacks, with AI fraud losses in the U.S. projected to reach $40 billion by 2027. Nearly half of hotel leaders worry about data breaches, yet many lack training. 42% see third-party systems as the top cyber risk.
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