Starbucks Scales Operational Excellence with Green Apron, AI-Powered Service
☕ Starbucks aims for service times under 4 minutes for counter and drive-thru; average drive-thru time is 3 minutes 20 seconds at over 7,600 locations. The company will remodel 1,000 U.S. stores by 2024, with a $150,000 investment per store. A new prototype debuts in fiscal 2026, focusing on community coffeehouses. Starbucks Rewards, with 34 million members, will be revamped by 2026 to deepen loyalty and engagement, moving away from a discount-focused strategy.
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