Why “Beautiful” Isn’t Enough: Designing Hospitality People Come Back To – Craig Stanghetta, Ste Marie
📖 00:00 - Intro, 02:51 - Growing Up in a Family Hotel, 06:14 - Following Emotion Into a Creative Career, 07:59 - The First Restaurant That Changed Everything, 08:24 - Why Story Matters More Than Style, 09:20 - Designing for Wonder and Escape, 11:24 - Balancing Grit and Beauty, 13:47 - What Theatre Teaches Hospitality, 16:31 - Empathy as a Design Tool, 19:19 - Designing Spaces That Feel Alive, 22:19 - Where to Remove Risk—and Where to Add It, 23:54 - Emotion Is Good Business, 25:39 - Hospitality in an AI-Driven World, 30:09 - Designing from Story and Place, 35:13 - Designing with the Market in Mind, 35:59 - What Being an Owner Changed About His Work, 37:59 - Leading Creative Teams, 44:11 - Social Wellness and the Future of Hospitality.
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