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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

Reinventing Hospitality Leadership: Innovation Starts with People, Not Just Technology

🏨 Today, hospitality innovation is transforming through leadership and culture rather than technology. Schools like Glion's Executive Master program challenge leaders to rethink management styles. Embracing creativity and psychological safety, leaders must unlearn outdated habits and adapt to market changes. While tech like AI and blockchain plays a role, human connection remains vital. The hospitality sector must focus on creating environments where tech enhances human interaction, addressing labor shortages and evolving guest needs.
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  • 2 min

Why Are Travel Operators Still Lagging on Mobile-First Tech?

🌳 Daniel Johnson, a hotel technology executive, has been appointed Partnerships Officer - Technology at Hotels for Trees, a nonprofit promoting sustainability in hospitality by planting trees in exchange for reduced room cleanings. The initiative, founded by Floris Licht, integrates with hotel systems like Mews to automate this process. The travel sector contributes 8% of global emissions, with lodging at 1%. Johnson is also Strategic Advisor, EMEA at ProVision Partners.
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  • 3 min

Run Lean, Earn More: Expert Tips to Optimize Your Hospitality Business this Quarter

📈 Venue operators in 2025 are embracing tech innovations to boost efficiency and revenue. Key strategies include using 3D maps for booking, AI for demand forecasting, CRM enhancements for personalized experiences, multi-experience booking, mobile tickets, automated pricing, and data-driven decisions. Increasing guest spend by $15 can yield $150,000 monthly, while a 15% boost in multi-experience bookings unlocks millions more. These systems enhance operations without extra marketing or complexity, ensuring a seamless guest experience.
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  • 2 min

Otelier Announces New Alliance Partnership with Preferred Hotels & Resorts

🌳 Daniel Johnson, appointed as Partnerships Officer - Technology by Hotels for Trees, will drive sustainability in hospitality by integrating tech to plant trees in exchange for reduced hotel room cleanings. The travel sector contributes to 8% of global emissions, with lodging at 1%. Johnson's role aids global reforestation by simplifying this initiative's adoption. He also serves as Strategic Advisor, EMEA, for ProVision Partners, reinforcing sustainability as essential in hospitality.
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  • 2 min

Cendyn and Loyalty Juggernaut Unite to Reinvent Hotel Loyalty at Enterprise Scale

🏨 Otelier partners with Preferred Hotels & Resorts, joining its Alliance Partner Program to offer business intelligence solutions globally. Preferred Hotels & Resorts, featuring over 600 luxury properties in 80+ countries, enhances guest experiences via Otelier's IntelliSight, which centralizes data across revenue streams like F&B, spa, and retail. IntelliSight aids hotels in making informed decisions, replacing spreadsheets with visual insights for trend spotting and opportunity identification, improving operational and financial performance.
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  • 2 min

DoorDash Announces Preferred Integration Partners

🍱 HungerRush has integrated Grubhub into its POS system, joining DoorDash and Uber Eats. This centralizes food orders, eliminating separate tablets and third-party aggregators. James Ryan from Flippin’ Pizza notes improved accuracy and streamlined operations. Eran Hollander, HungerRush CPO, highlights enhanced guest experiences and reduced tech complexity. The integration reduces time, costs, and employee frustration. It's available to all HungerRush customers, offering real-time updates and efficient order management.
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  • 2 min

Accor Unveils Sweeping Tech Overhaul for Meetings & Events Ecosystem

🛌 Otelier partners with Preferred Hotels & Resorts in a global Alliance Partner Program. With more than 600 luxury properties in over 80 countries, Preferred Hotels & Resorts enhances member services through Otelier's IntelliSight, a business intelligence solution. IntelliSight centralizes data from all revenue outlets, replacing spreadsheets with visual dashboards. This aids hotel teams in making informed decisions and improving guest experiences. Otelier CEO Rob Lawrence emphasizes empowering hotels to deliver exceptional service.
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Inside Operators’ Tech Agendas at NRA 2025

🍽️ At the National Restaurant Association Show in Chicago, Capriotti's Sandwich Shop is preparing for a significant menu standardization launching in July to facilitate growth. Taziki’s Mediterranean Café focused on vendor relations, while Freddy’s Frozen Custard & Steakburgers ensured innovation pace. The Original Chop Shop plans to implement Curbit system-wide by May 21 to improve wait time accuracy and explored AI-driven PreciTaste for demand prediction.
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