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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 2 min

TakeUp and ThinkReservations Deepen Integration Partnership to Give Independent Hospitality Properties a Competitive Edge

  • Tony Loeb
  • 2 May 2025
📈 Hospitable launches a dynamic pricing tool for hosts and property managers to automate rate-setting and adapt to real-time market trends. As the first PMS with built-in dynamic pricing at no extra fee, Hospitable aims to tackle industry challenges like meeting occupancy goals, which 57.2% of hosts struggle with, and pricing management, difficult for 28.9% of hosts. The tool provides real-time pricing recommendations, a flexible strategy range, and an integrated heatmap. For one month post-launch, Hospitable offers a 24-month preview of pricing trends without activation. Hospitable, evolving from PMS to short-term rental super app, serves all customers on Host, Professional, or Mogul plans starting today.
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  • 2 min

SpotOn Launches Knowledge + Community = Profit to Spotlight Restaurant Success Ahead of the 2025 National Restaurant Show

  • Tony Loeb
  • 2 May 2025
💾 Hospitable, a property management software, launched its dynamic pricing tool for hosts and property managers at no additional cost, making it the first PMS to include built-in dynamic pricing. The tool aims to assist hosts in meeting occupancy goals, as 57.2% struggle with this issue, and 28.9% have difficulty managing pricing. The dynamic pricing tool provides real-time, hyperlocal pricing recommendations using multiple data sources and offers a 30-day trend preview, with a one-time full 24-month preview available without activation following the launch. Hospitable's CEO Pierre-Camille Hamana emphasizes the tool's intuitiveness, intelligence, and accessibility, and confirms its availability across all Hospitable plans. The full industry report with 2025 host priorities will be released the following week. Hospitable has evolved since its 2016 launch into a short-term rental super app, including AI guest messaging, rate optimization, and direct booking website management.
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  • 1 min

Loyalty Lessons From McDonald’s Q1 Earnings Report

  • Tony Loeb
  • 1 May 2025
🍫 McDonald’s digital investments, such as in-app ordering, drive loyalty and create a more convenient customer platform. Despite a 3.6% decline in U.S. sales in Q1 2025, loyalty program spending remains robust, acting as a revenue stabilizer. Centralized platforms with shared data ensure consistent loyalty experiences, vital for personalization and smarter decision-making. McDonald’s personalizes offers based on customer habits, encouraging repeat visits and increased spending. Quick-service restaurants (QSRs) can leverage customer data platforms (CDPs) for unified data insights and effective personalized campaigns.
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  • 2 min

Hospitable Launches Dynamic Pricing Tool

  • Tony Loeb
  • 1 May 2025
💾 Hospitable, a property management software, unveiled its dynamic pricing tool designed to assist hosts and property managers in automating pricing and enhancing revenue by responding to market trends. This industry-first feature is built-in and provided at no additional cost. Hospitable’s upcoming report indicates 57.2% of hosts are not meeting occupancy goals, and 28.9% find pricing challenging. The tool offers real-time, hyperlocal pricing and allows for a 30-day trend preview, with a special one-month offer of a 24-month preview. CEO Pierre-Camille Hamana emphasizes the tool's simplicity, intelligence, and practical support for hosts. Available to all customers on Host, Professional, or Mogul plans, the tool is part of Hospitable's evolution into a short-term rental super app, launched in 2016.
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  • 2 min

Cendyn’s Technical Investment in Guestrev and Grouprev Demonstrates the Company’s Commitment to its RMS Customers

  • Tony Loeb
  • 1 May 2025
🏡 Hospitable, a property management software, announces its dynamic pricing tool to assist hosts and property managers in increasing revenue and automating rate settings. The tool, a PMS industry first for being built-in with no extra cost, responds to real-time market trends and offers hyperlocal pricing recommendations. The launch addresses the issue that 57.2% of hosts struggle with occupancy goals, and 28.9% find managing pricing challenging. Hospitable offers a 30-day pricing trend preview, and for the first month post-launch, users can access 24 months of insights. CEO Pierre-Camille Hamana highlights the tool's ability to set smarter rates and provide market visibility without extra fees or integrations. The tool is available for all Hospitable customers across Host, Professional or Mogul plans. The full industry report with 2025 host insights is slated for release next week. Hospitable, founded in 2016, has expanded from a PMS to a comprehensive solution, including AI-powered guest messaging and direct booking website management.
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  • 2 min

Toast Launches ToastIQ to Superpower the Future of Restaurants

  • Tony Loeb
  • 1 May 2025
💾 Hospitable, a property management software, launched its own dynamic pricing tool, aiming to help hosts and property managers increase revenue and automate rate-setting. According to Hospitable, 57.2% of hosts struggle with occupancy goals and 28.9% with pricing management. The tool provides real-time, hyperlocal pricing recommendations using trusted market data, and it's fully integrated into the platform with flexible settings and a heatmap of live market demand. Initially, users get a 24-month preview of pricing trends for free. This new feature is included at no extra cost in all Hospitable's Host, Professional, or Mogul plans. CEO Pierre-Camille Hamana emphasizes the tool's built-in, intuitive design and the elimination of extra fees or complex integrations. Launched in 2016, Hospitable has expanded from a PMS to a comprehensive suite that includes AI-powered guest messaging, rate optimization, and direct booking capabilities.
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  • 2 min

Are Human Concierges a Relic of the Past? MGM Seems to Think So

  • Tony Loeb
  • 1 May 2025
📱 MGM Resorts International sees 80% of guest interaction going digital as of Q1 2025, according to CEO Bill Hornbuckle. Public opinion is mixed with some TripAdvisor and Reddit users considering concierge services outdated due to smartphones. While MGM and startups like SelfServe push for digital solutions, Orascom Hotels Management won the 2024 Hotel Visionary Award for its personalized service, eliminating front desks in favor of Experience Ambassadors who provide 24/7 communication via WhatsApp. The hospitality industry is divided on adopting digital or human concierge services to meet guest expectations.
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  • 2 min

FAT Brands Announces Appointment of Taylor Wiederhorn as Co-CEO

  • Tony Loeb
  • 1 May 2025
🏨 SuiteOp announced a strategic partnership with vacation rental platform Hostfully to provide an integrated guest operations system. SuiteOp’s ecosystem automates property management tasks such as cleans, inspections, team coordination, managing smart devices, guest screening, and upsells. Hostfully, with customers in over 100 countries, now offers seamless two-way integration with SuiteOp, streamlining operations and guest services by removing manual entry and third-party tools. The collaboration aims to eliminate operational complexity and improve hospitality at scale.
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  • 3 min

How Restaurants and Hospitality Businesses Can Best Leverage QR Codes Safely

  • Tony Loeb
  • 1 May 2025
📅 QR codes have transformed service industries, offering enhanced user experiences and business success. They’ve been adopted for check-ins, payments, and brand-loyalty in hospitality, allowing customers to access information and promotions. However, with their rise comes increased cybersecurity risks, such as "quishing," potentially costing users their data security and businesses their reputation. Ensuring safe QR use involves generating codes from trusted sources and educating customers on cybersecurity. Despite risks, QR codes offer valuable benefits like seamless experiences and improved customer retention, making them indispensable for restaurants and hotels.
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  • 3 min

Rethinking Group Business: Modernizing Financial Workflows to Unlock Growth

  • Tony Loeb
  • 1 May 2025
📅 Group bookings are pivotal for hotel revenue, but commission payments are hindered by outdated, manual processes. This lack of efficiency creates friction with agencies, impacting trust and financial flow. The hospitality industry faces labor constraints and complex global event transactions, making the current manual system unsustainable. Automation promises accuracy, transparency, and scalability, improving relationships between hotels and agencies. Forward-thinking companies are turning to centralized platforms to streamline this process. Accurate and timely payments strengthen partnerships and enhance growth opportunities. The industry must embrace digital transformation in group business financial operations to remain competitive.
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