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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 3 min

Cendyn Promotes Yakesh Arora to Chief Technology Officer

💰 ROH, a hospitality industry payments platform, finished a $9.2 million finance round led by Highgate Technology Ventures and Acrew Capital. The investment will support ROH's platform expansion and improve data processing from contracts, invoices, and payments. Highgate's Raja Goel and Kurien Jacob, along with Acrew's John Gardner, are joining ROH's Board. ROH aims to modernize hotel payment processes, addressing the 80% of the $4 trillion in hotel payments requiring manual intervention. In 2024, ROH managed nearly $250 million in invoices and saw a 523% increase in bookings from its AI application. Highgate's properties piloted ROH, leading to the investment and further commercial use due to improved operational efficiency and profitability.
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  • 5 min

Tech That’s Good for the Planet, Better for Business

💻 BirchStreet Systems' cloud-based procurement platform aids hotels in sourcing eco-friendly products. AvidXchange has saved its customers 4,510 trees, 4 million gallons of water, 3.39 million pounds of CO2, and 222,000 pounds of solid waste through AP automation solutions. Financial tools like AvidXchange provide real-time analytics for better utility management and investment in sustainability. Epic Cleantec's OneWater™ system offers automated water reuse operations, aligning with hotels' operational efficiency and environmental goals. Matterport's digital twins reduce costs and emissions, showcasing a dual focus on efficiency and sustainability.
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  • 3 min

Sustainability Initiatives Help Build Guest Loyalty

🌍 Hotels showcasing environmental responsibility, like Solaz with 53,000 square meters of green areas, a desalination plant for 60,000 liters of daily fresh water, and smart rooms powered by Crestron technology, are fostering guest trust and loyalty. A 2024 study highlighted the importance of sustainability in guest preferences in the U.S., with ethical practices leading to repeat bookings. MGM Resorts' Las Vegas properties use solar power for 90% of daytime energy needs and recycle over 30 materials, while the AT&T Hotel & Conference Center uses waste-tracking to divert over 60% of waste from landfills, saving 1.2 million gallons of water annually and reducing energy use by 20%.
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  • 3 min

Independent Hardee’s Franchisee Association Can Now Offer DailyPay

💳 ROH, a hospitality payments management platform, completed a $9.2 million financing round led by Highgate Technology Ventures and Acrew Capital. This investment aims to expand ROH’s platform and improve data processing capabilities. The company automates over 80% of the hotel industry's $4 trillion annual payments requiring manual intervention. ROH's automation increases employee productivity and reduces errors. Select Highgate hotel properties piloted ROH, leading to the investment and commercial expansion. In 2024, ROH managed nearly $250 million in invoices, and its AI application saw a 523% increase in automatically generated bookings.
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  • 4 min

ROH Raises $9M in New Funding Led by Highgate Technology Ventures and Acrew Capital

🏡 Caesars Republic Scottsdale Hotel by Hilton opened in March 2024 in Scottsdale, AZ, boasting 11 stories, 20,000 sq. ft. of event space, two pools, bars, two signature restaurants, and technologically advanced services. It equipped over 700 PoE automated roller shades from PowerShades across 265 guest rooms and common areas. These shades are integrated with the Hotel’s BMS for energy conservation, adjusting to room occupancy and seasonal conditions. True PoE shades offer up to 6Nm torque, fitting windows up to 171” wide x 117” deep, introduced in 2024.
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  • 1 min

WATCH: Demo of Voice AI in Burger King UK Drive-Thru

🔊 At MURTEC 2025, SoundHound AI's VP of Partnerships Mike Lauricella presented AI solutions for restaurant drive-thrus and phones. 50% of restaurant operators plan to implement voice AI, as highlighted in HT's 2025 Restaurant Technology Survey. AI assists with staff shortages, allowing employees to focus on food quality and customer service. Insights were also shared from Domino's Pizza at the 30th MURTEC anniversary event.
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  • 3 min

Hawaiian Bros Launches Catering Nationwide

💳 ROH, a hospitality industry payments platform, secured $9.2 million in financing led by Highgate Technology Ventures and Acrew Capital, aiming for rapid expansion. The hotel industry sees over 80% of its $4 trillion annual payments requiring manual processing. ROH's solutions offer automation that minimizes errors and boosts efficiency. Highgate's portfolio piloted ROH, leading to this investment and broader roll-out. In 2024, ROH managed nearly $250 million in invoices and saw a 523% increase in bookings through its AI tool.
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