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Tony Loeb

2181 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 2 min

The Raise the Wage Act would increase the federal minimum wage to $17 an hour — Here’s what to know

💰 Congressional Democrats, led by Sen. Bernie Sanders, introduced the Raise the Wage Act to Congress on Tuesday, aiming to raise the national minimum wage to $17 an hour over five years and eliminate subminimum wages for tipped, disabled, and youth workers over seven years. The current federal minimum wage of $7.25, last increased in July 2009, would more than double by 2030. The legislation faced a party-line vote during the weekend. Sanders cited that over 60% of workers live paycheck to paycheck. Previously, a $15 minimum wage proposal was included in President Biden’s $1.9 trillion COVID-19 relief plan in 2021 but failed to pass. The Raise the Wage Act has the support of Rep. Robert C. Scott (D-Va.), 32 Senators, 142 Congressional Representatives, and various organizations. The restaurant industry has concerns over job losses and the elimination of the tipped wage, currently at $2.13.
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  • 3 min

AI and the Benefit of Personalized Hospitality for Hotels and Restaurants

💳 A Boston Consulting Group survey reveals that 80% of consumers expect personalized experiences. AI enhances hospitality and dining by automating services, providing personalized recommendations, and predicting staffing needs. Hotels use AI for guest journey customization and real-time data analysis for operations, while restaurants employ AI for optimizing labor, inventory, yield, and menu recommendations. Consumers crave control and personalization, leading to self-service options in dining and tailored loyalty programs in hospitality that offer unique perks and discounts. AI gathers data to deliver personalized experiences, like anniversary suite suggestions or allergy-safe menu items, and anticipates needs such as late check-outs for delayed flights. AI supports staff efficiency, not replacement, ensuring personalized guest connections.
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