Posts by author

Crystal ODonnell

817 posts
Tropical resort pool area with turquoise water, thatched-roof huts, palm trees, and distant mountains in the background.
View Post
  • 1 min

Integrity Laundry Services Ensures Hotels Maintain 100% Occupancy by Preventing Towel Shortages During Peak Weekends

🛀 Bart Begley founded Integrity Laundry Services to prevent hotels from running out of towels during peak times. This service ensures smooth operations on busy weekends, avoiding unsellable rooms, guest dissatisfaction, and financial losses from refunds. Integrity Laundry Services supports hotels in maintaining 100% occupancy by providing reliable laundry solutions, mitigating the risk of operational disruptions and enhancing guest experiences.
View Post
Share
People sit on a sofa sharing two pizzas, with glasses of red wine on a coffee table and pizza slices being handed around.
View Post
  • 1 min

World Cup Home Viewing Boosts UK Restaurant Groups' June Revenue by 3.3%, Outpacing Inflation Rates

🍽 Britain, June 2026: Restaurant groups experienced a 3.3% increase in at-home revenue compared to June 2025, according to the NIQ Hospitality at Home Tracker. This growth, influenced by consumers watching the World Cup from home, marks the third-best performance since late 2024, following a 4.0% increase in May. The rise slightly exceeds the country's recent inflation rate, measured by the Consumer Prices Index. Data is powered by CGA intelligence.
View Post
Share
View Post
  • 13 min

AGR Study Reveals Miami Hotel Recommended by AI 108 Days Post-Demolition, Highlighting AI Data Errors in 2026 Index

📊 Five hotels on average dominated half of AI recommendation slots across six US luxury markets. On July 29, 2026, Mandarin Oriental, Miami, demolished 108 days prior, was still recommended five times. The 2026 AGR Index showed Maui's top three hotels held 47% of slots. Platforms ChatGPT, Google AI Mode, and Gemini were tested with 180 questions, revealing concentration and outdated information issues. Of 824 slots, 23 properties claimed half, underscoring a narrow recommendation focus.
View Post
Share
Person viewed from above, wearing a large woven straw hat and holding a coconut drink at the beach with turquoise water in the background.
View Post
  • 4 min

Boutique Hotels Thrive in Caribbean as Luxury Travelers Seek Personalized, Meaningful Experiences According to Virtuoso Report

🌴 Golden Rock Inn in Nevis offers 11 rooms on a 100-acre estate. East Winds in St. Lucia features 30 cottage-style rooms on 12 acres, offering all-inclusive packages with complimentary weddings. Mansión Xodó in Mérida, Yucatán, is a luxury hideaway with six suites in a 19th-century residence. The Virtuoso 2026 Luxe Report highlights a shift towards slower, personalized travel. Small Caribbean hotels provide unique experiences, targeting affluent travelers seeking cultural immersion and wellness.
View Post
Share
Canvas tote bag hanging on a wooden chair in a cozy lodge lobby with a stone fireplace and bookshelves in the background.
View Post
  • 7 min

Openhouse CEO Chris Breen Predicts Utility and Materiality Will Drive Future of Hotel Retail Merchandise

📰 Marriott launched the Bonvoy Design Shop in May, showcasing the shift in hospitality retail. Chris Breen, CEO of Openhouse, highlights the importance of quality, functionality, and accessibility over exclusivity. Popular items include nylon and linen hats for summer, transitioning to wool caps and hoodies in colder months. High-volume products like polos and bags drive demand. Breen emphasizes that independent hotels can leverage their unique identity to succeed in retail, focusing on utility and material quality.
View Post
Share
Two women sit at an outdoor cafe table, laughing and chatting, with a chalkboard menu behind them and wine glasses on the table.
View Post
  • 1 min

WTTC Urges Proactive Destination Stewardship to Maximize Tourism Benefits for Governments, Businesses, and Residents Alike

🌎 World Travel & Tourism Council advocates for proactive destination stewardship, urging governments, destinations, and the private sector to collaborate. The goal is to maximize tourism's value for residents, businesses, and visitors. This approach emphasizes careful planning and partnership, ensuring tourism growth is beneficial for all parties involved.
View Post
Share
Google logo with blue, red, yellow, green letters on a glass-front modern building there’s a blue sky above.
View Post
  • 5 min

Effective Strategies for Managing Unsolicited Google Ads Contacts and Maximizing Benefits from Direct Google Representatives

📞 Recurring unsolicited calls and emails from Google Ads reps often cause stress. Avoid sharing account details with unknown contacts. Differentiate between direct Google employees and partner-affiliated reps by scrutinizing email domains and signatures. During kickoff calls, set clear agendas and request data-backed recommendations. Use Google reps for escalation, market insights, and beta features. Maintain productive relationships; reps may change frequently. Consider professional management for Google Ads campaigns to enhance ROI.
View Post
Share
Low-angle view of a stone arch bridge with numerous overhead cables crossing the sky above it.
View Post
  • 1 min

Darshana Jariwala of Bridgeton Holdings Discusses Brand, Product, and Experience Integration in Hospitality Net Interview

📺 Hosted by Adam Mogelonsky, Hospitality Net’s Brand Insiders features an engaging video series on innovative hotel brands. The latest interview, approximately an hour long, is with Darshana Jariwala of Bridgeton. She discusses her role as Leader of the Center of Excellence and explores the synergy between brand, product, and experience. Watch the full video on Hospitality Net or access it through Hotel Mogel's website for in-depth insights.
View Post
Share