Posts by author

Travel Media Group

493 posts

Scott Eddy Discusses Hospitality's Shift with AI, Social Media Trends, and Emotional Connection in Podcast Episode

📰 Scott Eddy, a hospitality influencer, shares insights on the industry's future. Eddy, who transitioned from investment banking to hospitality, established Asia's first digital agency. Notably, he was among the first 2,000 Twitter users and became the first American expat in Asia with a million followers. Since his return to the U.S. in 2015, Eddy has worked with major brands like F1 and Lexus, highlighting the importance of emotional connections in hospitality and the growing role of AI in the sector.
View Post
Share

Leading Hotel Brands Address Minibar Decline with Smart Vending and Delivery Partnerships Amid Price Concerns

💸 £10.72 crisps in a Dubai minibar highlight the decline of traditional minibars. Rising prices and customer dissatisfaction have prompted leading hotel brands to innovate by integrating smart vending and delivery partnerships. This shift addresses the price gouging concern and adapts to modern consumer expectations for convenience and affordability.
View Post
Share
View Post
  • 1 min

Elavon Experts Explain Challenges of Consistent Payment Systems Across Diverse Franchise Hospitality Locations

💳 Franchise hospitality is built on consistency. Guests expect smooth experiences, but delivering this is complex due to diverse ownership, systems, and locations. Independent properties have different teams and varying local requirements, posing challenges to uniform service. This article from Elavon experts discusses the necessities for efficient payment systems across these setups.
View Post
Share

HOSPA Highlights Payment Challenges and Opportunities, Discusses Solutions to Reduce Lost Revenue from Dropped Transactions

💵 HOSPA's recent events spotlighted payment challenges and opportunities. Each year, significant amounts are lost due to dropped payments. Stakeholders, including Lauren Lanik, envision improved technology and data centers as solutions, moving away from primitive methods like using shells or stones. These discussions emphasize that payments are not merely transactions but catalysts for larger economic activities.
View Post
Share

HOSPA Highlights Payment Challenges and Opportunities, Emphasizing Technology and Data Centers to Reduce Lost Transactions

💸 In a week full of insights at HOSPA, webinars and round tables explored the payments sector's challenges and opportunities. Annually, significant amounts are lost due to dropped payments. There's hope that improved technology and more data centers can offer solutions, moving away from outdated methods like shells and stones. Payments are crucial, as they pave the way for larger opportunities, according to Lauren Lanik, Relationship Director.
View Post
Share
View Post
  • 5 min

Hotels Risk Revenue Loss by Delaying Staffing During Peak Demand; Task Force Solutions Offer Immediate Relief

📅 Hotel demand surges in spring and summer, creating staffing challenges. Key roles like sales management, culinary, and finance are crucial. Hiring during high demand takes 30-90 days, risking operational gaps. Real-world cases show significant revenue impacts: a 10-week task force added $350,000 in sales, and a general manager improved scores up to 19.9%. Proactive staffing with Strategic Solution Partners can bridge gaps swiftly, ensuring hotels capture revenue and maintain service quality. Published June 20, 2026.
View Post
Share

NYU IHIF 2026 Highlights: AI in Hospitality, Minor Hotels' Expansion, and Revised Industry Forecasts Signal Growth

📓 NYU IHIF 2026 in New York City highlighted key hospitality trends, including AI adoption, international travel, and the World Cup's impact. Minor Hotels announced projects in New York (Worsley Hotel, 2023), Miami (Anantara, 2030), and Turks and Caicos (2029). AHLA emphasized human trafficking prevention and women in leadership. Jan Freitag from STR revised the hospitality forecast with 2.8% RevPAR growth, noting supply constraints and strong luxury segment performance. The event underscored the industry's adaptability and future opportunities.
View Post
Share

Travelodge Faces Criticism After Security Breach Leads to Wrongful Room Entry and Assault Incident

🚪 In a recent incident at Travelodge, a man was mistakenly given a key card to a woman’s room, leading to a sexual assault. This breach highlights critical lapses in hotel security, emphasizing that guest safety is not just procedural but fundamental to hospitality. This case, drawing significant public attention, underscores the importance of ensuring that hotel staff adhere strictly to security protocols to maintain trust and safety for all guests.
View Post
Share

Bank Holiday and Football Boosted On-Premise Drink Sales by 11.5% in Late May, Reports NIQ Tracker

☀️ In late May, the On-Premise sector saw a boost in drink sales aided by sunny weather, a Bank Holiday, and major football events. According to NIQ's Daily Drinks Tracker, sales rose by 1.2% in managed venues during the week ending 23 May compared to 2025. The following week ending 30 May experienced a significant 11.5% increase. This growth highlights the impact of favorable conditions on consumer behavior.
View Post
Share