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Posts by author

Tony Carne

818 posts
Bright yellow podcast banner announcing 'This week's guest is Jason Swick' with a circular portrait, and a left side of colorful striped fabric patterns.
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  • 2 min

New Podcast: Jason Swick is building the AI workspace for DMOs

  • Tony Carne
  • 25 March 2026
Swix is trying to make AI usable across every skill level in an organisation
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Heckfield Place Enhances Financial Management and Reporting with Sage Intacct and Percipient Expertise in Hospitality.

  • katherinedoggrell
  • 25 March 2026
🏠 In Hampshire, Heckfield Place, a luxury hotel, revamped its financial operations using Sage Intacct. Located on 438 acres, the hotel improved finance visibility, reporting, and decision-making. Partnering with Percipient, they adopted a modern financial management platform to enhance intelligence, agility, and scalability. The transformation focused on streamlining the CFO office's duties, optimizing the hotel's financial performance. This collaboration marks a significant step in digital transformation for hospitality finance.
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Seventy-One Percent of Travelers Prefer Self Check-in, but Reliability Is Key to Guest Satisfaction

  • WRP
  • 25 March 2026
💻 Since the pandemic, 71% of travelers prioritize self check-in for smoother arrivals. However, a complex or faulty system can lead to dissatisfaction, with guests preferring traditional keycards or considering alternative hotels.
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  • 6 min

UP Hotel Agency Expands Team with Addition of Four New Members Across Various Departments

  • Rebecca Long
  • 25 March 2026
📈 UP Hotel Agency welcomes four new team members, enhancing capabilities with diverse talents. Jaimi, Senior Digital Marketing Manager, boasts 10+ years in marketing across various industries. Kate, a Junior Developer from the US, thrives in web development. Alex, Business Development Manager, transitioned from Marketing to Sales in Tech. Kerry, Operations Assistant, has extensive experience in finance and logistics. Kerry also initiated a girls' football development team, now supporting over 40 players.
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UNLV Harrah College of Hospitality Launches Strategic Framework to Enhance Global Leadership and Technology Integration

  • Travel Media Group
  • 25 March 2026
📚 University of Nevada, Las Vegas's William F. Harrah College of Hospitality, founded in 1967, leverages its proximity to the Las Vegas Strip for unmatched experiential learning. Under Dean David Cárdenas, the college requires 1,000 hours of hands-on work and internships, with programs taught by industry leaders like MGM's VP of Entertainment. Strategic plans focus on technology integration and global leadership, supported by industry partnerships offering over $500,000 in scholarships annually.
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European Hotel Investment Market Hits €22.6bn in 2025, Increasing 30% from Previous Year with 461 Deals

  • katherinedoggrell
  • 24 March 2026
🏨 In 2025, the European hotel investment market reached €22.6 billion in total transaction volume, marking a 30% increase from the previous year. This impressive performance, as detailed in the HVS European Hotel Transactions Report, ranks as the third-highest ever. A total of 461 deals were completed, involving 725 hotels and over 107,000 rooms, making 2025 the most successful year since the record year.
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Smoky Lake RV Park in Alberta Implements WebRezPro Cloud-Based Property Management System for Enhanced Operations

  • WebRezPro PMS
  • 23 March 2026
🏖 Smoky Lake RV Park in Smoky Lake, Alberta offers amenities like flush toilets, showers, and free firewood. They have adopted the cloud-based WebRezPro Property Management System to streamline their operations.
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How one drone shot can double your click-through rate

  • Anastasia Tara
  • 23 March 2026
This post was originally published on this site. Last week I shared some actionable tips you can use when hiring a drone pilot for your vacation rental. This week I thought it…
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UK Hotel Occupancy Rises to 63.5% in January, ADR Increases to £124.48 Despite Uncertain Outlook

  • katherinedoggrell
  • 23 March 2026
🏨 UK hotels saw occupancy rise from 62.8% to 63.5% in January, but London remained flat at 66.7%, according to RSM UK. Average daily rates (ADR) increased from £122.24 to £124.48 in the UK. Ongoing tensions in the Middle East bring uncertainty to the industry. Data compiled by Hotstats and analyzed by RSM UK highlights these trends.
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DoorDash Pays Couriers to Film Chores, Capturing Valuable Real-World Data Beyond Digital Sources

  • Mathias Coudert
  • 23 March 2026
💻 Nvidia's Jensen Huang suggests tech workers should spend double their $250,000 salary on AI tokens, a trend dubbed "tokenmaxxing" by The New York Times. DoorDash incentivizes couriers to capture physical-world data through videos, while AI tools like ChatGPT challenge sommeliers' expertise with algorithmic recommendations. Eli Feldman from Shy Bird in Boston highlights the importance of central data repositories for AI in restaurants, as current systems like Toast IQ are limited by their data sources.
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  • Italian hotel tech company Blastness accelerates international expansion with launch of BlastnessPay
    • 6 October 2026
  • Influence Society: As AI Reshapes Hotel Marketing, Hotels Need Stronger Brands to Stay Visible and Be Chosen
    • 6 October 2026
  • AI May Finally Fix the Hotel Technology We Never Fixed
    • 7 October 2026
  • Agentic is Booking Travel, But…
    • 7 October 2026
  • Monitor your blind spots: Is AI getting your hotel right? 
    • 6 October 2026
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  • Monitor your blind spots: Is AI getting your hotel right? 
  • Shiji spent a year testing AI on its own people before offering it to a single hotel
  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.
    The visibility game just got serious for hoteliers
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  • AI Tools Boost Independent Hotel Visibility But Fail to Convert Bookings, Routing Guests Back to OTAs
    • 12 October 2026
  • 🏩🛎️ Luxury Hotels Have Famous Names. Their Real Asset Is Harder to Manage. Rosewood, Claridge’s, The Savoy, Oetker Collection, IHG, Gleneagles. These names carry reputation. Yet behind their… | Malte Karstan
    • 12 October 2026
  • Google's New Search Campaigns for Travel to Integrate Live Hotel Data with AI-Powered Optimization
    • 12 October 2026
  • 2026 Lodging Conference Highlights: 5% RevPAR Growth Amid Rising Costs, AI Integration Urgency, and Loan Maturity Concerns
    • 12 October 2026
  • Mews Survey Reveals 89% of Travelers Prefer AI for Repetitive Tasks, Highlighting Importance of Human Interaction in Hotels
    • 12 October 2026
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  • Monitor your blind spots: Is AI getting your hotel right? 

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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