Hotel Operations

The hospitality industry is more competitive than ever, and even small revenue management mistakes can add up to significant losses over time. Many hoteliers unknowingly leave thousands of dollars on…

This article was written by Lodging Magazine. Click here to read the original article WASHINGTON—Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over…

Hotels across the U.S. are still struggling to fill open positions, with nearly two-thirds (65%) reporting staffing shortages despite increased wages and new incentives, according to a recent survey by…

“It’s always preferable to avoid any form of restriction that creates friction in the market (non-refundable policies, minimum stays, restrictive payment policies, etc.). Minimum stays have more disadvantages than advantages;…

“Experience as much of the operation as you can. Learn it, breath it, absorb it. From a revenue standpoint, this will only help you understand more, and be more agile…

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One of the north-east’s leading wedding destinations has been recognised for its continued commitment to providing excellent service to brides and grooms. Aberdeen’s country house in the city, Macdonald Norwood…

This article was written by Hospitality Daily Podcast. Click here to read the original article Elevating Hospitality Training: The Gold Standard Approach to Service Excellence – Marc Schwarz Feb. 13,…