Hotel Operations

The Most Memorable Part of Our Dubai Holiday? Not the Beach. Not the City. The Housekeeping Team. On our recent family trip to Dubai, we spent most days exploring the…

Understanding hotel cashflow So, what is hotel cashflow and why is managing it so critical? Let’s take a look. What is cashflow? In simple terms, cashflow is the movement of…

Why the “Right Guest” Is a Two-for-One Win The single biggest pitfall in hotel marketing is the belief that you must “serve everyone.” The moment you decide to be the…

Everyone in hospitality talks about pricing strategy, distribution mix, and guest experience. But ask who owns room assignment, and the room goes quiet.

Everyone in hospitality talks about pricing strategy, distribution mix, and guest experience. But ask who owns room assignment, and the room goes quiet.

From Concept Deck to Daily Reality There’s a special kind of silence that follows a branding workshop. The agency has just presented a beautiful deck: “Urban sanctuary for the modern…

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Jannes Sörensen, founder of Kepler Hotel Group and the Kepler International Hospitality…

This article was written by Lodging Magazine. Click here to read the original article Historic hotels have a unique appeal to guests that can drive strong performance in the lodging…

The “Comfortable Lie”: How Averages Hide the Truth The problem with averages is that they flatten reality. They hide the dangerous valleys and the lucrative peaks, lulling you into a…

The Galt House Hotel, a Wyndham Grand Hotel and the largest hotel in Louisville, Kentucky with over 1,300 rooms, has partnered with IRIS, the global leader in mobile ordering and guest experience platforms, to revolutionize its food and beverage operations.