Hotel Operations

D-EDGE CRM is designed for hotel groups and independent properties alike, offering the tools to centralise guest data, personalise the guest journey, streamline team operations, and boost direct revenue. For…

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, we continue our series with Dina Belon, President of Staypineapple, in a…

🚀 The 4 Dimensions of a Hotel Task Ever opened Hopr to create a task and thought… “Wow, this seems a bit complex”? Well, in hospitality, complexity is part of…

For years, Online Travel Agencies (OTAs) like Expedia and Booking.com have been both a blessing and a curse for independent hotels. They provide invaluable visibility and a stream of bookings,…

This article was written by Lodging Magazine. Click here to read the original article SAN FRANCISCO, California—eTip concluded Housekeeping Week and highlighted a milestone—a single tip of $14,000 given through…

This article was written by Lodging Magazine. Click here to read the original article When the market shifts overnight, will your procurement strategy keep up? From supply chain disruptions to…

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, we welcome back Dina Belon, President of Staypineapple, for a conversation with…

The hallmarks of hospitality are great service, comfortable lodgings, delectable cuisine, fancy spas and a sense of place. But look a little deeper and you’ll see that what distinguishes the very best hotels in the world is the irreplaceable role that they’ve played in stewarding the community and often in facilitating key moments in history.

’Tis the season: pumpkin spice lattes, cozy sofa-tea time, and the world turning shades of orange and red. Fall is upon us, and soon the pumpkins and Halloween decorations will…

It usually starts with a simple fix. One team wants better upsell options, so a new CRM is added. Another needs richer analytics, so in comes a reporting tool. The…