Innovation

Booking Holdings CEO Glenn Fogel sees similarities between the rise of generative AI and the early days of the internet – and he’s drawing on personal experience to navigate what’s…

AI-powered distribution solution integrates with Oracle Hospitality OPERA Cloud Distribution to help hotels maximize revenue, reduce errors, and scale globally with agility. Noida, 18th September 2025: RateGain Travel Technologies Limited…

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: The Queen Mary Second Wave, Aimbridge Hospitality’s in-house marketing agency, offers customized marketing services…

This article was written by Lodging Magazine. Click here to read the original article SYDNEY—RMS announced a new strategic partnership with SiteMinder to deliver seamless integration with its revenue platform.…

In this week’s episode of Hotel Moment, Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, joins Revinate CMO Karen Stephens with several reasons why hoteliers have the best of both worlds.

One of the reasons customers are concerned about or even scared of AI is that it has been known to provide incorrect answers. The result is frustration and concern over whether to believe any AI-fueled technology. In my annual customer service and customer experience research, I asked more than 1,000 U.S. consumers if they ever received wrong or incorrect information from an AI self-service technology. Fifty-one percent said yes.

Disclaimer: This article was originally published by HospitalityNet and is reposted here with permission. A guest walks up to the front desk. The receptionist glances at the screen and already…

In hospitality, a picture really does sell a thousand rooms. Guests don’t just want to read about a hotel, they want to see it, feel it, and imagine themselves in…

This article was written by Mauricio Prieto. Click here to read the original article “The signal is the truth. The noise is what distracts us from the truth.” — Nate…