Innovation

💻 Shiji partners with Hotel Trader, integrating its 20,000+ hotel inventory from The Hotel Trader Exchange into Book&Pay. This expands choices for travel buyers by providing real-time availability, rates, and inventory across international markets, including Asia-Pacific. Hotels benefit from enhanced global reach and simplified commercial processes through centralized contracting and invoicing. With a setup time of under 8 minutes, the platform aims to streamline hotel distribution, making it more accessible and efficient for leisure and corporate travel.

Partnership strengthens Book&Pay’s growing supply ecosystem, providing demand partners with expanded access to The Hotel Trader Exchange while simplifying commercial connectivity and distribution. Barcelona, Spain, October 15, 2026– Shiji, the…

💸 Duetto has been chosen by B&B Hotels as their revenue management technology partner after a competitive RFP process. Duetto will be implemented across B&B Hotels' portfolio of over 930 properties in 19 countries. Founded in Brest in 1990, B&B Hotels is Europe's second-largest hotel chain, operating 800 hotels across 17 countries. In 2023, B&B achieved $1.3 billion in revenue. Duetto's platform will help optimize revenue and profit strategies, supporting B&B's continued growth.

💻 Hotelogix, a global leader in cloud-based hospitality technology, announced on October 15, 2026, that Elite Hospitality & Management Cambodia has upgraded to its multi-property management system. This upgrade aims to centralize operations across its 16 properties in Cambodia, enhancing efficiency and guest experiences. EHM plans to expand in Southeast Asia and adopt AI to boost operations. Cambodia's hotel sector is projected to grow by 9.2% CAGR through 2028, prompting more regional chains to adopt modern cloud-based systems.

𝗢𝗻 𝘀𝘁𝗮𝗴𝗲 𝗜 𝗿𝗲𝗰𝗲𝗻𝘁𝗹𝘆 𝘀𝗮𝗶𝗱: 𝗧𝗵𝗲 𝗢𝗧𝗔 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗺𝗼𝗱𝗲𝗹 𝗶𝘀 𝘀𝗹𝗼𝘄𝗹𝘆 𝗱𝘆𝗶𝗻𝗴 𝗮𝗻𝗱 𝗶𝗳 𝗜 𝗼𝘄𝗻𝗲𝗱 …

💻 October 14, 2026, San Francisco: Revinate launched Revinate Pathways, Revinate Vault, and an updated Revinate Chat, marking the first data activation platform for hospitality. AI adoption is prominent, with 91% of hotels using it, but only 13% reporting ROI. Conversely, 60% of Revinate users see a 20X ROI. Revinate manages 1.25 billion guest profiles across 12,500+ hotels, generating over $24 billion in revenue. The platform automates guest interactions and personalizes marketing to enhance hotel operations.

📱 In New Orleans, the InterContinental hotel implemented IRIS Mobile Ordering to enhance room service, competing against Uber Eats and DoorDash. This digital solution boosts F&B revenue by over 30%, reducing manual tasks and errors through direct POS integration. Guests place orders via their devices, increasing convenience and control. This system captures revenue that might otherwise go to third-party platforms, strengthening guest loyalty and engagement while optimizing hotel operations.

🏨 Milan hotels achieved their second-highest ADR and RevPAR in September 2026, at €310.04 and €261.17, driven by the Italian Grand Prix and Fashion Week. Xavier Mufraggi's Generator plans to expand to 30-40 cities by 2030. WTTC members pledged $2 billion in Malta, which led Europe with 16.8% tourism GDP growth in 2025. AIHA released a practical guide on AI protocols for over 100 use cases. Booking.com's 2027 report highlights mood-based search trends.

💻 AI is used by 91% of hotel chains globally, but only 28% have a company-wide AI strategy. Merely 13% report measurable ROI. 70% foresee AI-driven booking channels boosting direct bookings within two years, yet only 22% monitor AI visibility. The h2c GmbH study involved 113 hotel chains, covering over 8,200 properties and 1.3 million rooms. Cendyn, a study sponsor, serves over 35,000 customers in 150 countries, generating $20 billion in annual hotel revenue.

Ten percent back has become a common hotel reward, and what a company can afford to pay depends on what the customer is worth to it after checkout.