Innovation

📈 Ownership groups and asset managers demand accurate hotel forecasting due to rising costs. The STR Projection Tool by Newport Hospitality Group aids in planning the fiscal year, using data from CoStar and STR. It offers comparisons with previous years, improving decision-making and revenue strategy for properties. Enhanced sections provide year-over-year comparisons, aiding stakeholders. Newport Hospitality Group, based in Williamsburg, VA, manages hotels of various brands across the U.S., with Tim Hayes leading financial analysis.

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: Cloudbeds Insights SAN DIEGO, California—Cloudbeds introduced Cloudbeds Insights, a new reporting and data intelligence product…

💻 AI's role in hotel industry operations is evolving. Referral traffic to hotel websites via AI platforms surged by over 50%. Instead of rethinking systems entirely, AI is used to automate existing workflows, like guest upgrades, improving efficiency. Anthony Capuano's Cannes appearance highlights hotels' interest in ad revenue, inspired by Amazon. Visa Destinations launched in 10 cities, integrating hotels. TikTok GO's success in China showcases potential e-commerce growth. AI's incremental changes are reshaping hospitality tech.

SAN DIEGO — Cloudbeds, the hospitality management system built for ambitious hoteliers, today introduced Cloudbeds Insights , a new reporting and data intelligence product designed to give large hotel groups and multi-property operators greater control over how they access, analyze, and use data across their business. Unlike reporting tools that sit outside a hotel’s core operating platform, Cloudbeds Insights is built directly into Cloudbeds and works from the same real-time data used to run daily operations. Hotel groups can monitor performance, investigate changes, and move directly into the relevant operational workflow without switching systems or waiting for scheduled data refreshes. For hotel groups and management companies with advanced data needs, the new Data API extends Cloudbeds data across their broader technology environment. Rather than limiting intelligence to a single reporting interface, it allows customers to bring trusted operational data into the systems and workflows that support decisions across the business. The launch reflects a broader shift across hospitality: as hotel businesses grow, data becomes part of the infrastructure connecting portfolio strategy, financial planning, commercial performance, daily operations, and emerging AI use cases. Yet many organizations still rely on fragmented sources, scheduled refreshes, and disconnected reporting layers, making it harder to establish a consistent view of the business, respond quickly, and scale with confidence. The Data API provides access to information across reservations, guests, rates, occupancy, payments, distribution , channel performance, and property operations. Hotel businesses can synchronize that data with warehouses, analytics platforms, financial systems, and internal applications, combine it with information from other sources, and build reporting and analytics around the specific needs of their portfolio. Because Cloudbeds brings the platform, APIs, reporting experience, and hospitality data model together in one system, hotels benefit from a more direct and reliable connection to their data. Key metrics such as RevPAR, ADR, occupancy, booking windows, payments, and channel performance are built into the product from the start. “Hotel groups run on decisions made in the moment. They need live access to their data, the flexibility to use it across the systems that run their business, and the ability to act on it without delay,” said Richard Castle, co-founder and COO of Cloudbeds. “Cloudbeds Insights brings those capabilities together in one connected platform. Because we own the technology and data stack end to end, we can give growing hotel businesses a more reliable foundation for reporting, analytics, and decision-making.” Alongside the Data API, Cloudbeds Insights includes native reporting and Custom Builder within the Cloudbeds platform. Hotel teams can access prebuilt reports, create tailored dashboard-style views, and share information across the organization while working from the same real-time data. Operational teams can move directly from a report into the relevant reservation or guest record, investigate an issue, make an update, and return to a refreshed view without leaving Cloudbeds. This creates a direct connection between reporting and the day-to-day workflows that influence portfolio performance. With Cloudbeds Insights, hotel groups can work from a consistent, real-time view of their business, act directly inside Cloudbeds,

This article was written by Lodging Magazine. Click here to read the original article Pyramid Global Hospitality has gained momentum in recent months, particularly through the growth of Benchmark Resorts…

Hoteza has launched a two-way integration with Shiji Daylight PMS designed to reduce manual work across hotel operations and improve the flow of information between guest-facing services and property management. Hotel teams often work across multiple systems throughout the day. Reservation data lives in the PMS, guest communication occurs elsewhere, and service requests flow through separate channels. Keeping information aligned can require significant administrative effort, particularly during high-occupancy periods. The new integration enables Hoteza and Daylight PMS to exchange information automatically, helping hotel teams work from a single set of guest data throughout the stay. Hotels using the integration can invite guests to complete online check-in before arrival. Travelers can upload identification documents, provide registration details, and complete required forms through Hoteza. The platform then transfers that information directly to Daylight PMS, eliminating the need to collect and re-enter the same data at reception. The integration also synchronizes reservation updates, room changes, guest profiles, folio information, and communication history. Guests can review charges during their stay, while hotel teams maintain visibility across departments without switching between multiple systems. Beyond operational improvements, the integration helps hotels create a more connected experience across the entire stay. Front-desk teams spend less time processing paperwork, service teams receive information faster, and guests gain easier access to hotel services through the channels they already use. The integration is available as part of the Hoteza Guest Journey Platform , which combines Online Check-In , Mobile and Web Guest Apps , Digital Reception , In-Room TV , Casting , Tablets , Digital Signage , and High-Speed Internet Access within a single platform. Today, Hoteza serves more than 1,000 hotels across 90+ countries and maintains over 200 integrations with hospitality technology providers worldwide. About Hoteza Hoteza is the all-in-one Guest Journey Platform for hotels. The company helps hotels connect guest-facing experiences with day-to-day operations through a unified platform that spans the entire stay. Hoteza helps hotels improve efficiency, increase revenue opportunities, and deliver better guest experiences through a single connected ecosystem. About Shiji Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night.

This post was originally published on this site. Four news that happen this week ish to help you stay at the frontier of agentic hospitality. Silicon Valley is still weird,…

AI search is changing how brands are discovered, recommended, and trusted. Join Benu Aggarwal , President and Founder of Milestone, Bill Hunt , AI Search Expert, and Ritika Chugh , Head of Product, on Wednesday, July 29 at 10am PT / 1pm ET for a practical discussion on how brands can improve visibility in AI search experiences. In this session, you’ll learn how AI engines select brands, why content, authority, and freshness matter, and how to create the right entities and context for your brand. Benu, Bill, and Ritika will also share a practical roadmap for building visibility across AI search so your brand can be found where customers are searching next. Takeaways: How AI engines select brands The role of content, authority, and freshness How to create entities and context for your brand A roadmap for creating visibility on AI engines Don’t miss this opportunity to strengthen your brand’s AI visibility. Register now and reserve your spot. Register Now

🏨 Hotel Communication Network Inc.'s CEO, Kevin Bidner, introduces a technology strategy integrating in-room tablets and AI to enhance guest experiences and boost hotel revenue. Guests can conveniently request services like extra towels, explore room service, and discover hotel amenities using the technology. This innovative approach aims to improve guest satisfaction and streamline hotel operations, ultimately contributing to increased profitability.

🏨 Lindsey Ueberroth, CEO of Preferred Hotels & Resorts, led the 2026 Global Conference in Charleston, S.C. The group supports 650+ independent hotels globally, recently adding 20 new members. Independent hotels face challenges like rising costs and evolving traveler expectations. Preferred aids with global sales, marketing, and technology. The I Prefer Hotel Rewards program enhances guest loyalty. By 2030, the organization aims to remain a leader in luxury hospitality, focusing on individuality and global reach.