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Innovation

4626 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

168 – Being Different in Marketing is Overrated

  • Martin Soler
  • 28 August 2026
So many things are changing in marketing with AI. But now’s a really good time to think about what will not change in the coming decade. Also, being weird is…
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  • 2 min

Choice Hotels Partners with Google to Launch AI-Powered Hotel Booking Feature in U.S. via Google Search

  • Swasti Sharma
  • 28 August 2026
💻 Choice Hotels partners with Google to utilize AI Mode in Search for hotel bookings in the U.S., enhancing travel planning with conversational AI. This feature allows travelers to specify preferences in plain English and view hotel options visually, including rates and guest reviews. Choice Privileges points costs are also displayed for members. Their system, fully cloud-based, supports AI advancements in guest experiences, franchisee tools, and operations, aiming to simplify travel and benefit hotel owners.
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  • 1 min

Prism's Revenue Surges 50% to $980 Million as It Prepares for India's IPO to Raise $692 Million

  • Peden Doma Bhutia
  • 28 August 2026
💰 Prism is set to go public in India, targeting INR 6.6 billion ($692 million). Revenue rose 50% to INR 94 billion ($980 million), EBITDA doubled to INR 26 billion ($272 million), and profit after tax hit INR 10 billion ($105 million). Gross booking value climbed 88.5% to INR 307 billion ($3.2 billion). Motel 6 now represents half of the group's gross booking value, with India evolving into a key tech and operations hub.
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Google Launches AI Mode Hotel Booking in US with Google Pay, Partners Include Choice, Hilton, Wyndham

  • Automatic
  • 28 August 2026
🏨 Aug 28, 2026, Google launched hotel booking via AI Mode in the U.S., allowing users to book using Google Pay. Ten companies, including Choice, Hilton, and Wyndham, participated. Launch partners can also show hotel costs in points. This service is English only and excludes the EEA. The points pricing doesn't affect hotel visibility in AI Mode. Google's rate feed changes on September 30, affecting how hotels manage their pricing feeds.
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Revolut Integrates AI from Swifty to Enhance Hotel Bookings for 70 Million Customers Through Nuitée and Expedia

  • Automatic
  • 28 August 2026
💻 Revolut, with 70 million users, sources hotel rooms from Nuitée, Expedia, and VRBO. On October 14, 2025, Revolut acquired AI startup Swifty. By April 9, 2026, Revolut launched AI assistant AIR in the UK. Nuitée connected 1.5 million properties in 2022. Booking.com joined in November, accepting Revolut Pay and offering RevPoints. The AI, based on extensive customer data, is yet to be fully live. Revolut focuses on customer context, not supply, emphasizing that rooms are commodities.
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Google Announces AI Mode Travel Features with Global Availability, Excluding EEA, and US-Only Hotel Booking Launch

  • Automatic
  • 28 August 2026
📊 Aug 28, 2026, Google unveiled three AI Mode travel features: flight price tracking in over 180 countries (excluding EEA), global points pricing (limited in EEA), and US-focused hotel booking. Ten partners, all chains or resellers, offer rooms in places like Lyon and Lisbon, accessible to Denver users but not Düsseldorf. Points partners include Accor, Flying Blue, and Lufthansa. Google changes hotel rate inputs on September 30. EU fined Google in July over hotel ranking practices.
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  • 1 min

Google Launches AI Chat Feature for U.S. Hotel Bookings with Partners Including Booking.com and Marriott

  • Adriana Lee
  • 27 August 2026
📅 On Thursday, Google rolled out a new feature in the U.S., integrating AI chat for hotel bookings. Users can now search, compare, and pay for hotels directly through Google's platform using Google Pay. The feature partners with major brands like Booking.com, Hilton, and Marriott. While Google facilitates the booking process, the hotel or OTA handles charges, confirmations, and support. This development enhances Google's agentic travel booking capabilities.
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Promotional banner for AI in Travel with Tony Carne; orange background, striped left edge, and circular photo of the host.
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  • 11 min

Trivago Reports 21% Revenue Growth as CEO Advocates AI for Enhancing Employee Productivity Over Cutting Staff

  • Tony Carne
  • 27 August 2026
🌎 Trivago, led by CEO Johannes Thomas, reported a 21% Q2 revenue growth, reaching $633M, contrary to AI-driven disruption predictions. Instead of downsizing, Trivago leverages AI for operational efficiency, equating 600 staff's output to 6,000. Meanwhile, Loveholidays increased AI-assisted code changes from 7% to 79% in a year, boosting deployments by 73% without expanding its engineering team. A $10 CPM cost is set for travel content creators, with a recent campaign achieving 5.8M views on a $50K budget.
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  • 2 min

Stayntouch and Namastay Announce Integration Partnership to Enhance Real-Time Hotel Booking and Data Synchronization

  • LODGING Staff
  • 27 August 2026
💻 Stayntouch, based in Bethesda, Maryland, announced its integration with Namastay on August 2026. This partnership connects Namastay’s booking engine to Stayntouch's PMS, facilitating real-time data flow. The integration, used by over 300 properties in 42 countries, aims to minimize OTA commissions and streamline bookings directly on hotel websites. It supports mobile-optimized checkout with secure PCI DSS and GDPR compliance. Executives Frédéric Robles and Reid Webster highlighted its seamless operation and efficiency for hotel teams.
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  • 2 min

NUDE Glass Unveils Bar/Giani Double Pour Mixing Glass, a World-First with Dual-Pour Innovation for Cocktails

  • Jade
  • 27 August 2026
🍹 NUDE Glass, in collaboration with Giorgio Bargiani, introduces the Bar/Giani Double Pour Mixing Glass and Welcome Drink Glass, both debuting in August 2026. The Double Pour Mixing Glass, featuring a world-first dual-pour side, allows simultaneous serving of two cocktails, enhancing efficiency and precision. The Welcome Drink Glass, made from lead-free crystal, offers a minimalist touch to first impressions. Both designs cater to professional and home bar settings, elevating cocktail preparation standards.
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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

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