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Innovation

4833 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

SoftBank Robotics to Showcase AI & Robotics Foodservice Solutions at EquipHotel 2026 in Paris, November 2-5

  • 10minhotel.com
  • 1 October 2026
🤖 SoftBank Robotics UK Ltd. will present its AI and Robotics solutions at EquipHotel 2026 in Paris, France, from November 2-5, 2026. Solutions include STEAMA, FLAMA, BOTINKIT Omni, and Servi Q, aiming to enhance foodservice automation across EMEA. STEAMA can serve meals in 90 seconds, FLAMA automates cooking processes, BOTINKIT Omni handles 30 servings with 3D cooking technology, and Servi Q navigates tight spaces for service efficiency. These innovations address labor shortages and food quality consistency challenges.
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  • 4 min

Hotels Aren’t Adopting AI, They’re Automating Their Dysfunction

  • Adam Tuttle
  • 30 September 2026
This article was written by Lodging Magazine. Click here to read the original article Hospitality is deep into AI adoption. An h2c/Cloudbeds study found 78 percent are already using it…
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  • 14 min

A Look Under the Hood of ChatGPT and Google AI Mode

  • Andrew Paul
  • 30 September 2026
This post was originally published on this site. The answer is observable. The mechanism is hidden. An AI system answers a question about the best luxury hotels in a destination.…
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  • 10 min

Beyond the Pipeline: Inside Hospitality Education’s New R&D Revolution

  • Jennifer Glatt
  • 30 September 2026
This article was written by Lodging Magazine. Click here to read the original article FIU Chaplin School students For decades, the relationship between major hotel brands and university hospitality programs…
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  • 2 min

Mews Announces Partnership With Accor

  • LODGING Staff
  • 30 September 2026
This article was written by Lodging Magazine. Click here to read the original article PARIS—Mews announced the expansion of its food & beverage (F&B) technology deployment for Accor’s premium, midscale,…
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  • 6 min

Americas Great Resorts Finds 95.8% Variability in AI-Generated Hotel Recommendations Across Multiple Platforms

  • 10minhotel.com
  • 30 September 2026
📈 Americas Great Resorts analyzed 1,177 AI-generated hotel recommendation responses, noting 6,110 hotel mentions across ten destinations and four engines: ChatGPT, Google AI Mode, Gemini, and Copilot. In 95.8% of 379 tested groups, the hotel lineup changed at least once. Google Travel links appeared in 270 of 296 Gemini responses, often directing users to Google instead of the hotel website. AGR offers a free AI Visibility Audit for independent luxury hotels to identify and correct visibility issues.
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  • 3 min

HTS and Aven Hospitality Launch CFAR Solution Allowing Global Hoteliers to Offer Flexible Cancellations عبر Aven's Booking Engine

  • 10minhotel.com
  • 30 September 2026
💳 HTS (Hopper Technology Solutions) launched the "Cancel for Any Reason" (CFAR) flexible payment solution with Aven Hospitality's Booking Engine, offering global hoteliers enhanced cancellation options. New data shows 87% of travelers value cancellation flexibility, and 62% would add CFAR at checkout. The integration requires no extra work from hotels and maintains existing rates and policies. CFAR boasts a 95% satisfaction rate and over 80% repeat purchase rate, handling 98% of cancellations self-serve.
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  • 2 min

Mews Expands POS Technology to Over 850 Accor Properties Across 20 Countries to Boost F&B Operations

  • 10minhotel.com
  • 30 September 2026
📈 [Paris – 30th September 2026] Mews expands its F&B technology for Accor's hotel portfolio. Mews POS, active in 850+ properties across 20+ countries, enhances Accor's revenue by streamlining F&B operations. Jean Noel Lau Keng Lun, Accor's Chief Distribution Officer, emphasizes its role in guest loyalty. Richard Valtr, Mews Founder, highlights adaptability to local needs. Mews, powering 15,000 customers in 85 countries, was named Best PMS (2024-2026) and Best POS (2026).
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  • 1 min

UK hotel profits fall despite summer boost from major events

  • Corina Duma
  • 30 September 2026
Average daily room rates across the UK increased to £156.38 in August as London rates hit £214.90
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  • 21 min

AI and Technology Enhance, Rather Than Replace, Human Roles in Hospitality Careers, Highlighting Unique Industry Opportunities

  • 10minhotel.com
  • 30 September 2026
📑 Dr. Michael A. Kruesi, Assistant Professor at Singapore Institute of Technology, highlights hospitality's enduring value despite AI disruption. In 2025, services represented 63.3% of global GDP and employed over half the workforce. The U.S. service sector accounted for 80% of employment in 2023. Hospitality supported 366 million jobs in 2025, with projections for 91 million new jobs by 2035. Despite technological advances, AI augments rather than replaces hospitality roles, offering young professionals stable entry paths.
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