Innovation

Hi all, First of all, sorry. Sorry for the new subscribers of this week. You won’t get into any cool mid-century branding topic :) This week, I want to …

💻 August 2023, the AI-agent hotel booking test went live in the U.S. with partners like Amadeus, Booking Holdings, Expedia, Marriott, Wyndham, and IHG. Google confirmed involvement. Sabre, PayPal, and MindTrip are developing a comprehensive booking system. These developments emphasize the need for hotels to streamline processes and data quality. Nitin Thariyan and Caroline Hardman, from Deep Hospitality, emphasize addressing fundamental operational issues before AI implementation to improve commercial performance and guest experience.

🏨 SiteMinder, a top hotel commerce platform, launched the Dynamic Commerce Engine to enhance hotel revenue strategies. This new engine leverages AI and machine learning to optimize both pricing and distribution, addressing limitations of previous technologies that offered only pricing suggestions. By automating these aspects, SiteMinder aims to bridge the 'execution gap' in hotel revenue management.

💡 Hilton introduced the Home2 Suites Clean Energy Prototype to reduce operational energy costs and carbon emissions for U.S. hotel owners. Utility costs rose 28% in five years. The prototype aims to boost energy efficiency by 30%, cut annual energy costs by 18-40%, and lower carbon emissions by 440 metric tons. Hilton's energy procurement program saved participating owners 17% in energy costs, avoiding 102,130 metric tons of CO₂ in 2025.

Utility costs are wreaking havoc on hotel P&Ls. Hilton is banking on a new design to assuage owner angst. The lodging company has unveiled a new clean-energy prototype for its…

RM Chief Technology Officer, Duetto Every morning I have an agent pull down the decisions waiting on me. It walks me through them and I approve, edit, or ask for…

This article was written by Lodging Magazine. Click here to read the original article NEW YORK—Hilton announced the availability of the new Home2 Suites by Hilton Clean Energy Prototype, an…

💰 In The Woodlands, Texas, Burt and Alex Cabañas launched Astound Ventures on Sept. 22, 2026. With 60 combined years in hospitality, they aim to raise $30 million, having already secured $8 million, to invest in up to 20 companies over three years. They've engaged over 100 solution providers, investing in sustainable tissue, heated outdoor furniture, and mobile POS technology. Astound Ventures connects with 300 industry collaborators to improve net unit margin (NUM) in hospitality.

💰 Bespoke Hotels, managing 57 UK locations, faced fragmented guest touchpoints and reporting. Canary Technologies unified their operations, offering a single platform for property-level data and dynamic upsells. Stephanie Carvell noted a quick ROI, as costs were recovered within weeks. Canary's Mobile Check-In improved guest data collection, enhancing direct engagement. AI Guest Messaging and Digital Compendium reduced administrative tasks, while Smart Checkout boosted guest feedback and responsiveness, improving service quality and encouraging reviews.

iVvy Event & Venue Management Software has partnered with Lightwave, a smart lighting, power and heating technology company, to connect event scheduling directly with building energy controls. The integration gives…