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Innovation

4698 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 3 min

Rethink Setbacks: Why a ‘Set it and Forget it’ Approach to Guestroom Thermostats is Costing Hotels Millions

  • Yani Deros
  • 11 September 2026
This article was written by Lodging Magazine. Click here to read the original article We’re near the end of the summer season, when energy rates have been at their highest.…
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  • 1 min

Fora Travel recently reached unicorn status (a billion $ valluation) with their most recent funding round, and I’m incredibly excited about what this means for the future of hospitality tech. If… | Jan Heuninck OLY

  • 11 September 2026
Fora Travel recently reached unicorn status (a billion $ valluation) with their most recent funding round, and I’m incredibly excited about what this …
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  • 6 min

Google Introduces AI Mode Booking Capabilities in the U.S., Streamlining Hotel Discovery and Booking Process

  • 10minhotel.com
  • 11 September 2026
📈 On August 27, 2026, Google launched its AI Mode booking feature in the U.S., enabling travelers to explore hotels and book through a conversational interface. This move aims to streamline the booking process by collapsing discovery, comparison, and transaction into one conversation. Significant partners include Booking.com, Expedia, Hilton, and Marriott. AI recommendations depend on accurate hotel data. Accurate content, rates, and availability are crucial for hotels to capitalize on this AI-driven discovery and booking trend.
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  • 5 min

Study Shows AI Rarely Cites Hotel Websites Directly; Trust in AI Results Remains Low at 17-20%

  • 10minhotel.com
  • 11 September 2026
📚 Tharro's June 23 study on AI hotel recommendations showed less than 10% of 695 searches cited hotel websites. Phocuswright found UK, France, and Germany traveler's trust in AI results at 17-20%, with 58% verifying on hotel sites. Meta's AI quoted $627 total for a New York hotel on Expedia on September 9. Travelers prefer all-inclusive figures; 4-step hotel site booking suggests higher prices. Clear, upfront pricing with human support boosts direct bookings.
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  • 5 min

Sales Leaders Urged to Protect Key Skills as AI Overuse Erodes Critical Thinking in Junior Reps

  • 10minhotel.com
  • 11 September 2026
Blog Post Excerpt 💸 In a 2025 study by Michael Gerlich at SBS Swiss Business School, 666 participants showed a strong negative correlation between frequent AI use and critical thinking. A meta-analysis of 17 studies found AI improves surface learning but hinders reasoning. By 2026, 86% of sales directors use AI, yet human judgment remains key. The Protected Reps Framework emphasizes manual practice in selling skills. Analytical thinking ranks top among employer-valued skills, cited by 70% of companies (WEF 2025).
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  • 1 min

44% of Travelers Use AI for Booking; Hotels Urged to Enhance Data and Systems for AI Compatibility

  • 10minhotel.com
  • 11 September 2026
💻 44% of travelers are increasingly using AI assistants to book accommodations, highlighting the need for hotels to maintain accurate property information. Aven Hospitality, a global leader with over 35,000 hotels in 190 countries, offers a guide to boost AI readiness. The guide covers AI’s impact on hotel search, a readiness checklist, and data governance. Aven’s SynXis platform ensures accuracy across 600+ integrations, helping hotels stay competitive in an AI-driven market.
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  • 2 min

44% of Travelers Use AI for Hotel Bookings; Aven Hospitality Offers Guide to Enhance AI Readiness

  • 10minhotel.com
  • 11 September 2026
💻 44% of travelers now use AI assistants for booking accommodations, demanding accurate hotel data. Aven Hospitality, with SynXis, integrates hotel info across 600+ systems, serving 35,000+ hotels in 190+ countries. Their new guide offers steps to AI readiness, exploring AI's impact on search, data quality, and governance. Emphasizing accurate content and system connectivity, it includes an AI readiness checklist to enhance guest experience and competitiveness in the AI-driven travel industry.
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  • 1 min

#otas #muse | Alexandre JORRE

  • 11 September 2026
Has Meta just killed KAYAK , Skyscanner Expedia Group and other #OTAs with #muse ? See the complex trip enquiry I just did. Almost instantaneous …
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  • 2 min

Millions of users can now use Duffel to search, book and manage holidays on Muse – the new personal AI agent from Meta

  • Automatic
  • 11 September 2026
• Travelers can use Duffel on Muse to search live flight inventory , compare prices and options, make and cancel bookings and manage trips • As well as …
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  • 2 min

Marriott International’s CEO and Expedia Group’s CEO took investor questions on AI on the same day, and both landed on the same battleground: getting found. Anthony Capuano, asked at a Bank of… | Andrew Boch

  • 11 September 2026
Marriott International's CEO and Expedia Group's CEO took investor questions on AI on the same day, and both landed on the same battleground: getting …
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    • 11 September 2026
  • Fiscal Year 2027 Sees U.S. Federal Lodging Per-Diem Rate Increase by $3 to $113 per Night
    • 11 September 2026
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