Innovation

In an industry defined by rapid change and relentless competition, leadership transitions can determine whether a hospitality firm adapts or falls behind. This article unpacks how CEO turnover can become a lever for innovation, exploring who drives the boldest transformations, which organizational structures amplify or constrain them, and what these dynamics mean for boards shaping the next generation of leaders.

This article was written by Hospitality Daily Podcast. Click here to read the original article In this conversation, our guest experience correspondent, Danica Smith, interviews Matthew Bell, Managing Director at…

Langham Hospitality Group (LHG) has launched a trio of artificial intelligence (AI) agents to address changes in how people source information. The new toolkit, which complements the Group’s existing channels, gives guests the flexibility to make enquiries either digitally or directly with hotel staff, who in turn gain broader access to training materials and commercial insights.

In hospitality, the guest journey starts long before they reach the room.

Will AI take your job? That question came up in almost every conversation at HSMAI MEA these past two days. Sometimes direct, sometimes after a couple of drinks. Always genuine.…

Is your hotel distribution model ready for 2030? ⚠️ The shift is irreversible. The rise of Agentic AI isn’t just a trend—it’s a seismic event forcing an AI-Native, API-first distribution…

Pertlink is proud to share that we have been invited to join the visionary Moon World Resorts projects as lead partner for Hospitality Information Technology — a key component of what will become one of the world’s most transformative hospitality, entertainment, and experiential destinations.

UN Tourism has spotlighted French tech start-ups leading the adoption of technology to shape a more efficient and resilient tourism.

The advent of Agentic AI is not just another technology trend; it is a seismic event forcing an API-first distribution mandate in the travel and hospitality industry. Based on decades of experience in the vendor and operator ecosystem, I believe the commercial winners in this new era will be those who move swiftly to build an AI-native architecture. The time for static distribution is over; the future rewards speed, data completeness, and strategic control.

This article was written by Mauricio Prieto. Click here to read the original article To understand is to know what to do. – Ludwig Wittgenstein. Special thanks to Propellic for…