Innovation

MIAMI, Florida—Enseo launched its new Managed Services portal at The Hospitality Show. The business intelligence platform brings together real-time technology monitoring, operational analytics, and guest engagement data, giving hoteliers a comprehensive view of performance across individual properties and entire portfolios. Managed Services provides the visibility and business intelligence to identify potential issues earlier, make more informed operational decisions, and uncover opportunities to improve the guest experience and financial performance. “Hotel technology touches nearly every aspect […] The post Enseo Launches Managed Services Portal appeared first on LODGING Magazine.

MIAMI BEACH, Florida—The American Hotel & Lodging Association (AHLA)/Hospitality Technology Next Generation (HTNG) announced Hotel Shield as the recipient of the 2026 AHLA/HTNG TechOvation Award. Now in its 11th year, the award recognizes innovative technology solutions addressing the hospitality industry’s evolving needs, and the people and companies behind them.  This year’s winner is recognized for its AI-powered security platform designed to help hotels combat human trafficking. Hotel Shield uses real-time AI vision to detect trafficked […] The post AHLA Names 2026 HTNG TechOvation Award Winners appeared first on LODGING Magazine.

🤖 Meta recently launched Muse, an AI personal agent designed to fill out forms, organise calendars, pay bills and make reservations. Marketed as “built for everyone,” it arrives amid reports of AI agents hacking government websites, public agencies and businesses. The psychologist writing the article warns that convenience may encourage overreliance and urges users to consider privacy risks before sharing personal data. No launch date, location or numerical statistics are provided.

🏨 Singapore-headquartered Paathz launched its hospitality hiring platform in October 2026 after a July beta across seven markets in Southeast Asia and Europe. Its community exceeds 50,000 candidates. Within two months, the beta attracted over 1,100 properties, facilitated more than 15 hires and reportedly cut screening time by over 80%. The platform matches candidates across 106 roles and 2,000+ skills. Job seekers join free; AI supports matching, while recruiters retain all hiring decisions.

India, 5 November 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN, BSE: 543417), a global leader in AI-powered SaaS solutions for the travel and hospitality industry, today announced its financial results for the quarter and half year ended September 30, 2026, reporting steady performance with sustained revenue growth, healthy margins and strong free cash flow generation, […] The post Q2 FY27 Revenue at INR 745 Cr, up 153% YoY; Adjusted EBITDA Up 215% with Margins at 22.7% appeared first on RateGain.

🏨 Beaumier deployed Altek AI across 10 luxury hotels in France, Spain and Switzerland in 13 weeks, starting July 2, 2026, at Le Val Thorens. Integrated with Outlook and Opera Cloud, AI prepares personalized reservation replies for staff review. Handling time dropped roughly 80%, from 5–10 to 1–2 minutes per offer. Across approximately 470 monthly priced offers, savings total 47 hours monthly, or about 560 annually, helping staff deliver faster, personalized service.

🏨 New Coast Hotel Manila, part of LaVie Resort and Casino in the Philippines, has launched Shiji’s Daylight property management system, integrating it with Infrasys POS, deployed April 1, 2025. The single-vendor setup connects hotel operations and food-and-beverage outlets to reduce fragmented systems, streamline workflows and improve guest service. Daylight adds unified guest profiles, flexible integrations and security features. Shiji’s cloud-based technology portfolio serves over 91,000 hotels worldwide.

🏨 SiteMinder’s 2026 Partner Awards, held Tuesday in London, honoured 12 hotel technology providers and advisors. US-based GuestCentric won AI Innovation Partner of the Year for Melissa AI, which increased average direct booking value by 38% and generated 40% of ancillary add-on sales across 300+ properties. Journeytok automated up to 90% of repetitive guest journey tasks across 500+ hotels in Europe and Latin America, demonstrating AI’s measurable impact on hospitality.