ChatGPT and Google Display Hotel Prices from OTAs, Undermining Direct Rate Control by Hotels
💵 September 30, 2026, worldwide: ChatGPT retrieves hotel prices primarily from OTAs like Booking.com and Expedia, shown in over 46% of 240 queries. It cites these sources only 11% of the time. Google, since September 30, requires hotels to send their rates if they wish to advertise. In Europe, Google's changes from September 8 result in separate blocks for hotels/resellers, while in the U.S., Google's AI books through ten partners, excluding independents.
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