Innovation

📈 Pace Analytics, by LodgIQ, streamlines revenue management by integrating root-cause insights directly into the RMS, saving time on analysis. It enables users to filter data by room type, segment, or distribution channel and view up to a year of pickup data in one screen. This tool allows revenue managers to diagnose performance shifts swiftly, providing transparency and eliminating the need for multiple systems, thereby significantly reducing daily tasks and enhancing strategic focus.

💬 Simone Puorto was featured on Tasto9, an Italian podcast by Bee Family, hosted by Emilio Zorini. He shared his professional journey in hospitality, emphasizing intellectual mobility and the importance of unlearning. In 1999, Puorto developed a proto PMS while working night shifts at a Trappist hotel. He now leads Travel Singularity, advocating for transparency and client-focused consultancy. His career spans over 20 years, consulting for numerous international hotel groups and travel tech vendors.

💻 In 2026, hoteliers need an optimized website, acting as a virtual front desk, to enhance direct bookings and revenue. The Hotel Website Optimisation Checklist provides 8 steps focusing on performance, UX, SEO, and more. USERGUEST, a tech tool, integrates seamlessly with hotel systems, using Rev Marketing Automation to increase bookings and revenue. A 30-day free trial offers complete access to its features, ensuring a user-friendly booking experience and improved inventory management.

🏨 Next week in Los Angeles, the ALIS hotel investment conference will shift focus to AI-native hotel distribution. By 2026, hotels without this tech face structural disadvantages. Agentic systems autonomously manage demand, pricing, and messaging, enhancing revenue. Investors should prioritize AI platforms that act autonomously, impacting cash flow predictability and asset valuation. Legacy systems with AI features don't compare. Agentic Hospitality, leveraging Google Cloud and Vertex AI, exemplifies this transformative approach in the hospitality industry.

💻 Jan 20, 2026, the impact of AI on hotel distribution is evident. Hotel wholesalers like Hotelbeds and WebBeds represent a small single-digit percentage of global online hotel booking revenue. AI is reducing reliance on intermediaries, with wholesalers remaining relevant in specific segments. While wholesalers have embraced APIs and dynamic pricing, these advancements may not suffice in an AI-driven market. To survive, wholesalers must become tech-driven partners, offering specialized value beyond traditional models.

🏨 Most hotels struggle to identify their best guests due to fragmented data across various systems like spa, restaurant, and golf. This disjointed approach leads to high-value guests being treated as newcomers, missing out on cross-sell and repeat business opportunities. Effective CRM is hindered as a result. The solution lies in integrating data into a single guest profile to understand guest behavior comprehensively, enhancing revenue through improved relationship management.

📱 A proposed "Doomsday Trolley" could enhance hotel operational resilience during system failures by providing a mobile setup with tools like UPS-powered POS, tablets, a built-in printer, credit card machines, a 5G router, and backup room keys. This setup aims to maintain operations for cloud-based systems and offer structure for on-premise environments. It may not eliminate disruptions but can reduce panic and protect revenue. Is this necessary or over-engineering for rare scenarios? Share your thoughts!

💻 Quinta, formerly Quicktext, rebranded in January 2026 to enhance AI-driven hospitality data management. Quinta introduces Q-Channel and Q-Share to ensure consistent hotel data distribution and sharing. Founded in 2017, it generated $1.05 billion in leads across 76 countries in the last year and has 130 employees in 16 global offices. Recognized as a top AI influencer in France in April 2024, it won multiple awards, including a Global Tech Award in October 2024.

📈 Revenue managers can save time and boost efficiency with LodgIQ's Pace Analytics tool. It enables users to analyze an entire year of pickup data and identify root causes of performance shifts directly within the RMS. Users can filter data by room type, segment, rate plan, and more, allowing for swift identification and correction of issues, such as zero-rate bookings. This tool potentially saves an hour daily, optimizing strategic focus during high-pressure periods like budget season.

🏖️ January 19, 2026, New York, NY: Lake.com partners with OwnerRez to streamline vacation rental management. OwnerRez, founded in 2009 in Seattle, offers plans from $40/month, enhancing synchronization with platforms like Airbnb. The integration connects Lake.com with OwnerRez's 100% remote team, expanding visibility to 1,400 lakes and 4,000 parks. Listings sync within 30 seconds, with updates every five minutes. The partnership strengthens property management tools, offering seamless guest experiences via Rezzy AI Assistant and other enhancements.