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Innovation

3102 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

Logos of Hapi and dailypoint announcing their partnership
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dailypoint and Hapi partner to simplify system integrations and speed up hotel connections

  • Press Releases
  • 12 November 2026
dailypoint, a central data platform for CRM and loyalty in hospitality, has announced a partnership with Hapi to simplify connections to hotel systems and speed up customer implementation.
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  • 4 min

Inn-Flow Launches AP Agent to Automate Hotel Invoice Processing Within Its Accounting Platform

  • Hospitality Net
  • 12 November 2026
🏨 Inn-Flow in Raleigh, North Carolina, announced AP Agent, an AI-powered invoice processing tool included in Inn-Flow Accounting. It extracts invoice data, matches vendors, assigns general ledger codes and allocates taxes, preparing drafts almost instantly while retaining human review and approval. Designed to reduce manual work for hotel finance teams, it requires no separate software. Inn-Flow reports customer recognition as #1 in hotel accounting and #1 in labor and scheduling management in the Hotel Tech Awards.
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Hapi and dailypoint Partner to Expand Connectivity for Guest Data Platform Serving Over 1,500 Hotels

  • Hospitality Net
  • 12 November 2026
🏨 Hapi and dailypoint announced a partnership in Miami, Florida, to accelerate hotel deployments and simplify technology integrations. Using Hapi’s real-time connectivity infrastructure and certified SevenRooms integration, dailypoint will expand guest-data access while reducing integration engineering and maintenance. Hapi serves over 15,000 hotels globally; dailypoint supports over 1,500 hotels and consolidates data from 200+ systems. The partnership could extend connectivity to POS, spa, sales and catering platforms.
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Study of 440 hotel guests links engagement with booking information to perceived value and brand advocacy

  • Hospitality Net
  • 12 November 2026
🏨 Muhammad Haroon Shoukat and colleagues’ 2024 Meituan.com study used 100 open-ended responses, 391 survey responses and a 33-item scale validated with 440 guests across China, Hong Kong and Taiwan. Brand assistance, self-presentation, social interaction and brand identification explained 33.5% of variation in guest interaction. Engagement was associated with perceived value and brand advocacy, but researchers did not establish booking or revenue gains. Hotels should prioritize accurate listings and answer recurring guest questions.
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Uzbekistan Airways Selects RateGain to Strengthen Pricing Agility Across Its Expanding International Network

  • Gyan Gaurav
  • 12 November 2026
India, 12 November 2026: RateGain Travel Technologies Limited (NSE: RATEGAIN, BSE: 543417) today announced that Uzbekistan Airways, the national carrier of Uzbekistan, has selected AirGain, RateGain’s competitive fare intelligence platform for airlines. The platform will provide the airline’s revenue management team with a clear, real-time view of competitor fares across its network. The partnership comes […] The post Uzbekistan Airways Selects RateGain to Strengthen Pricing Agility Across Its Expanding International Network appeared first on RateGain.
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Big prospects, few bookings: Travel execs weigh in on personal AI assistants

  • By Cathy Walsh
  • 12 November 2026
During quarterly earnings calls, travel industry leaders weighed the early impact of emerging AI agents, including Meta's Muse and Instinct, and their implications for travel distribution.
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  • 6 min

Laundris Assistant Uses Conversational AI and RFID Data to Answer Hotel Linen Inventory Questions

  • Hospitality Net
  • 12 November 2026
🏨 Mike Rispoli, Laundris VP of Product Management, says conversational AI can help hotels anticipate linen shortages and detect unusual losses. Laundris Assistant uses RFID inventory data to answer plain-language questions about stock, locations, loss trends and reordering in seconds, while generating tailored reports and charts. Combining real-time tracking with historical usage could reduce overordering, emergency purchases and manual counting. The article provides no quantified savings, adoption statistics or specific hotel locations.
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United Airlines Moves to Block Personal AI Agents From Booking Flights

  • Meghna Maharishi
  • 11 November 2026
United is the first carrier in the U.S. to explicitly say it will restrict access to third-party AI agents.
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roommaster Appoints Pawel Brzeminski as Chief Executive Officer

  • Hospitality Net
  • 11 November 2026
CLEARWATER, Fla. – roommaster, the all-in-one hotel management software for independent hotels and hotel groups, today announced the appointment of Pawel Brzeminski as Chief Executive Officer. Brzeminski joins as roommaster delivers a major upgrade to its platform. He will lead roommaster’s overall strategy and growth as the company builds an AI-first platform for the way independent hotels work today. Brzeminski brings 15 years of experience building and scaling B2B software companies, two of which were acquired. He first founded Kiribatu Labs, which applied machine learning to risk assessment for large property and casualty insurers, years before AI went mainstream. He then founded and bootstrapped Snap Projections, a financial planning platform for wealth advisors, and continued to lead it as President and CEO after its sale to CI Financial, tripling recurring revenue and taking the business to profitability. At Snap, he built software for owner-operators running service-driven businesses where trust and referrals drive growth, much like independent hotels. The reimagined roommaster gives our customers a faster, easier-to-use platform, and Pawel is the right leader to take it further. Pawel is a disciplined operator who has built and scaled software businesses. He is also a technologist who understands AI and product development from the inside. Just as important, he knows what it takes to earn the trust of owner-operators. With the new platform now in customers’ hands, the timing is right. Our customers, and the hotels evaluating roommaster, can expect a company that moves fast and listens closely. Kent Howard, Chief Operating
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roommaster Appoints Pawel Brzeminski CEO, Bringing 15 Years of B2B Software Experience Amid Platform Upgrade

  • Hospitality Net
  • 11 November 2026
🏨 roommaster announced Pawel Brzeminski as CEO on November 11, 2026, in Clearwater, Florida, alongside a major platform upgrade. He brings 15 years of B2B software experience and tripled recurring revenue at Snap Projections after its acquisition. Founded in 1994, roommaster serves thousands of properties worldwide. Brzeminski will lead its AI-first strategy, integrating hotel operations, revenue management and guest services to save staff time, increase revenue and improve guest experiences.
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