Innovation

🏨 New Coast Hotel Manila, part of LaVie Resort and Casino in the Philippines, has launched Shiji’s Daylight property management system, integrating it with Infrasys POS, deployed April 1, 2025. The single-vendor setup connects hotel operations and food-and-beverage outlets to reduce fragmented systems, streamline workflows and improve guest service. Daylight adds unified guest profiles, flexible integrations and security features. Shiji’s cloud-based technology portfolio serves over 91,000 hotels worldwide.

🏨 SiteMinder’s 2026 Partner Awards, held Tuesday in London, honoured 12 hotel technology providers and advisors. US-based GuestCentric won AI Innovation Partner of the Year for Melissa AI, which increased average direct booking value by 38% and generated 40% of ancillary add-on sales across 300+ properties. Journeytok automated up to 90% of repetitive guest journey tasks across 500+ hotels in Europe and Latin America, demonstrating AI’s measurable impact on hospitality.

MIAMI BEACH, Florida—Avalora introduced Cross-Platform Guest Intelligence (CPGI), a new AI-powered hospitality intelligence and analytics platform, at The Hospitality Show in Miami Beach. CPGI helps hotels uncover revenue opportunities, recognize emerging demand, and gain actionable insights into guest needs and operations through AI-powered conversational intelligence, visual dashboards, and comprehensive reporting. “Guests tell hotels what they want every day. Now hotels can hear all of it. Cross-Platform Guest Intelligence helps hotels uncover potential revenue opportunities and elevate guest experiences,” said Mark Cederloff, CEO of Avalora. “What makes CPGI different is Avalora’s unique visibility across the Connected Hotel, rather than […] The post Avalora Debuts Cross-Platform Guest Intelligence appeared first on LODGING Magazine.

🏨 New Coast Hotel Manila, part of LaVie Resort and Casino in the Philippines, adopted Shiji’s Daylight PMS, announced November 4, 2026. Integrated with Infrasys POS, launched April 1, 2025, the two systems unify guest profiles, hotel operations and food-and-beverage services under one vendor, reducing fragmented tools and streamlining workflows. Shiji serves over 91,000 hotels worldwide and employs more than 5,000 people.

📊 myDataValue’s MCP server reads Booking.com and Airbnb data, tracks competitors’ future prices in real time, and combines promotions with pricing adjustments to improve visibility and revenue. Working alongside existing revenue management systems (RMS), it adapts strategies to market supply, demand and property type, targeting last-minute bookings, calendar gaps and underpriced nights. The post provides no dates, locations, numerical results or revenue statistics.

🏨 Mexico City-based ULIV selected Mews on November 3, 2026, to centralize operations across its 1,000-plus aparthotel units in Mexico City, Tijuana and Ensenada. Founded in 2020 with 20 apartments, ULIV’s first properties are now live on the platform. It expects to add 500–600 units to Mews by mid-2027, subject to its plans, and targets 3,000 units within a couple of years while expanding across Mexico and into the United States.

Meanwhile, protein has become mainstream, Pilot’s Nicholas Reed says at NACS Show session The post C-stores see energy drink category splinter into segments including wellness, performance appeared first on Saladplate.

🏨 The Pines Resort in Bass Lake, California, near Yosemite National Park, adopted Canary Technologies’ AI Voice, Webchat and Guest Messaging to ease front-desk workloads averaging 250 calls daily. Guest text response times fell from 45 minutes to two—a 43-minute improvement. The three channels share one knowledge base, keeping answers consistent while helping staff schedule efficiently and focus on guests. Canary serves over 20,000 hotels across 125+ countries.

🏨 RoomPriceGenie launched Portfolio Calendar on 3 November 2026 in Steinhausen, Switzerland, giving hotel groups one view of occupancy, booking pickup, average daily rate, revenue, RevPAR and pricing. Developed with multi-property operators, it offers customizable views and direct access to individual hotel calendars for pricing adjustments while daily pricing remains automated. RoomPriceGenie serves more than 5,000 hotels and groups across 65 countries, offers 90+ integrations and won Best RMS at the 2026 HotelTechAwards.