Innovation

Various Associates, a young practice based in China, features in the Wallpaper* Architects Directory 2026 - we highlight its residential project, Gong's House

📈 Direct-to-consumer (DTC) brands are shifting focus from performance marketing towards brand development. AI-driven performance marketing is becoming commoditized, yet brand visibility remains scarce and valuable. Ops and tech, like commerce platforms and cloud services, are commodities. Success depends on building brand equity through editorial content and partnerships, which are defensible and add to AI's data corpus. A cultural shift is necessary for companies to prioritize brand metrics alongside performance dashboards.

💼 August 10, 2026: Google is testing agentic hotel booking in the US with partners like Booking, Expedia, Marriott, Wyndham, and IHG. This allows users to book hotels directly through AI search. Amadeus and Sabre are working with Google to integrate global distribution systems (GDS) into this process, providing a pathway for independent hotels. The test is limited, focusing on integrating existing booking channels rather than becoming an OTA. The independent hotels gain access via OTAs or GDS.

This article was written by Mauricio Prieto. Click here to read the original article Narratives meet numbers What OTA stocks are doing in the AI era, the case against AI…

📈 Capital One Travel has expanded its Premier and Lifestyle Collections to over 1,400 hotels, following similar actions by VISA. OTAs, benefiting from decades of expertise, large data sets, and billion-dollar ad budgets, overshadow hotels in spending on AI-powered discovery. During the FIFA World Cup, match days increased ADR more than occupancy. Airbnb is developing a loyalty program, possibly innovating with data and partnerships rather than just rewards. Attention currency is shifting towards trust, crucial in luxury and independent accommodations.

💻 In 2026, hotel platforms are streamlining operations by integrating systems like PMS, RMS, and CRS. Mews raised $300M to merge revenue management and guest services through an AI-native platform, partnering with SiteMinder. Cloudbeds and Oracle Hospitality advance with AI, while specialists like IDeaS and Canary maintain their niche. The strategic focus shifts to irreplaceability and specialization in the tech ecosystem. i5invest connects startups with over 150,000 decision-makers in business development and M&A.

📈 Airbnb's Q2 revenue soared 17% to $3.6 billion, marking a significant growth phase. The number of nights booked surged, with first-time bookings reaching a four-year high. The company is now AI-native, introducing nearly 80% more features and improvements than last year, accelerating from concept to launch by 60%. This isn't just about one quarter; Airbnb's execution has improved markedly, outpacing its largest competitors and tapping into an expanding long-term opportunity.

🗺 Jetstar is adapting to agent-to-agent (A2A) travel, unbundling flights for AI optimization. Wyndham uses AI to enhance owner margins. The EU's AI Transparency laws, effective immediately, require disclosures on AI use. 75% of travelers are influenced by social media. Reely.travel personalizes AI trip planning using saved social media content. Expedia acquires Layla for AI-powered travel planning. Most operators face minimal impact from EU AI laws, needing clear AI disclosures and labeling AI-generated content.

📊 Owners and operators invest in revenue technology to improve financial performance, strategic control, and efficiency. Volatile demand, like a concert or market shifts, poses challenges for manual reporting, affecting decision speed and profitability. Effective RMS should provide a clear view of market occupancy, competitive rates, and demand strength over 30, 90, and 180 days. Automation should complement human judgment, focusing on explainability and total cost of ownership to streamline operations and enhance decision-making.

📈 Owners and operators are investing in revenue technology to enhance financial performance and strategic control. Manual reporting delays decision-making, affecting margins and net income. A fragmented reporting system complicates visibility across different types of hotel assets. An effective Revenue Management System (RMS) should integrate signals such as market occupancy and competitive rates to facilitate quick decisions. The RMS should preserve human judgment, and an evaluation should consider integration, transparency, ROI, and total cost of ownership.