Innovation

🏖 [Dallas, 17 September 2026] – Calistoga Spa Hot Springs in Napa Valley, California, partnered with Mews, a hospitality operating system, after 20+ years on a different platform. The resort, operated by the same owners since the 1960s, boasts four geothermal pools and volcanic ash mud baths. With 57 rooms, they've adopted Mews PMS and RMS, and plan to integrate Mews Guest Messaging. Around 50% of guests now check in online, streamlining the arrival process.

SEO rewarded the long tail. AI search doesnt really work like that. Google can give you 10 results, then another 10 on page 2. An AI answer might …

🏖 57 minutes ago, GCSTIMES explored the integration of longevity in hospitality. Hotels like Novotel use methods such as yoga and hikes to promote health. Emphasizing movement, the industry is encouraged to use local streets, trails, and cities as wellness environments. Innovative key cards can inspire guests to engage physically with destinations. Since 2011, GCSTIMES has led in sustainable smart card innovation, with brands like GCS and AUROkeys promoting wellness and sustainability in tourism.

The dream is owning more of the trip without having to reacquire the same customer five times.

For hotels, generating direct business is an essential part of an optimized distribution strategy, one that relies less on intermediaries to more consistently deliver profitable bookings that come at a…

This article was written by Lodging Magazine. Click here to read the original article Every summer, hotels lean harder into loyalty, with free-night offers, bonus point promotions, and member-only rates…

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: Inn-Flow RALEIGH, North Carolina—Inn-Flow announced new connected capabilities between its Accounting and Procurement solutions…

💻 In 2026, 81% of hoteliers prioritized increased employee productivity, and 49% prioritized AI integration, according to Deloitte. AI's value lies in analyzing vast data efficiently, but fragmented systems hinder its effectiveness. PwC's 2026 survey revealed companies with strong AI foundations are three times likelier to see financial returns. Thynk offers a connected commercial platform, integrating existing systems to improve data accessibility, paving the way for AI to enhance productivity and decision-making in hospitality.

💻 Swiss access giant dormakaba will acquire UK-based hotel software firm Alliants in 2026. Alliants, supporting over 100,000 hotel rooms, including 95,000 Premier Inn rooms, generated ~$14.1 million revenue in March 2025, a 7% decline. This acquisition, a strategic move for capability, not revenue, will enhance dormakaba's digital guest-experience offerings. Zendesk exits its 28% stake. The deal underscores the convergence of hotel tech categories around mobile keys.

📈 Hotels with 200 rooms at 70% occupancy and an average daily rate of $162 achieve room revenue of $8.29 million annually. American Liberty Hospitality saw service speeds rise by 10–20% with mobile point-of-sale workflows. Grand Hyatt Singapore cut in-room dining order errors from 5–10% to nearly zero and improved menu updates. Hotel Corallo Sorrento used guest feedback to boost ADR by 20%. Operational coherence crucially affects guest experience and hotel scalability.