10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
    • Hotel Tech
    • Hotel Chains
    • Topics
    • OTAs
    • Airbnb news
    • AI in Hospitality News
    • Marriott news
    • Booking.com news
    • OTA News
    • UCP news
    • PMS news
  • The Columns
  • Posts
    • Hotel Marketing
    • Revenue Management
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 More
    • Largest Hotel Brands by Traffic
    • Hotel Brands of the World
    • OTAs of the World
    • Most read Articles
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
    • Hotel Tech
    • Hotel Chains
    • Topics
    • OTAs
    • Airbnb news
    • AI in Hospitality News
    • Marriott news
    • Booking.com news
    • OTA News
    • UCP news
    • PMS news
  • The Columns
  • Posts
    • Hotel Marketing
    • Revenue Management
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 More
    • Largest Hotel Brands by Traffic
    • Hotel Brands of the World
    • OTAs of the World
    • Most read Articles
  • About us

Innovation

4663 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

Hotel room with a large wooden bed, blue bedding and teal pillows, warm lamps, and a garden view through glass doors.
View Post
  • 1 min

Radisson Hotels Launches New App with ChatGPT for Enhanced Hotel Options, Live Rates, and Direct Booking Paths

  • Crystal ODonnell
  • 28 July 2026
💻 Radisson Hotel Group unveils a new app in ChatGPT enhancing travelers' journey from trip planning to booking. The app provides personalized hotel options, current rates, and direct booking pathways. This initiative supports Radisson's strategy to integrate agentic commerce, streamlining the travel experience by merging technology with customer service.
View Post
Share
Two light wooden letter A shapes positioned together on a dark textured background.
View Post
  • 1 min

IHG Launches Beta Version of IHG.com and IHG One Rewards Mobile App in the US

  • Crystal ODonnell
  • 28 July 2026
💻 Beta launch began in the US for IHG.com and the IHG One Rewards mobile app.
View Post
Share
Speaker on a stage at a conference with a large FORA sign in the background, crowd raising hands in an indoor venue.
View Post
  • 1 min

Inside the Math of Fora’s $1 Billion Valuation

  • Rafat Ali
  • 28 July 2026
Fora’s $1 billion valuation at its latest funding round is a bet that low cost distribution can earn a software price while staying … low cost. Fora, founded in New…
View Post
Share
Hospitality Visual Group (HVG) logo over a green-tinted aerial view of a building complex.
View Post
  • 2 min

Hospitality Visual Group Launches to Provide Photography and Video Services for Hotels and Hospitality Brands

  • LODGING Staff
  • 28 July 2026
📷 Cincinnati, Ohio—Hospitality Visual Group (HVG) launches, spearheaded by Saahil, Lina, and Bipin Patel, to deliver visual media for hotels and resorts. HVG supports branded and independent hotels with services like website photography and marketing collateral. It caters to all hotel chain scales and lifecycle stages, including pre-opening and renovations. Hemal Patel of Red Roof Middleborough commends Saahil's creativity in capturing hotel and community essence.
View Post
Share
Person typing on a laptop with a glowing AI brain hologram and chat bubbles representing AI-powered conversations.
View Post
  • 2 min

IHG Announces Launch of AI Conversational Search Across Its Digital Channels

  • LODGING Staff
  • 28 July 2026
This article was written by Lodging Magazine. Click here to read the original article ATLANTA, Georgia—IHG Hotels & Resorts (IHG) announced the beta launch of AI-powered conversational search on its…
View Post
Share
Laptop and smartphone display a map-based search interface, illustrating a new in-app search feature with listings and routes.
View Post
  • 3 min

IHG Launches AI Conversational Search Across its Digital Channels, Transforming the Guest Experience

  • 10minhotel.com
  • 28 July 2026
IHG Hotels & Resorts (IHG), one of the world’s leading hospitality companies, today announces the beta launch of AI-powered conversational search on IHG.com and the IHG One Rewards mobile app, marking a new chapter in the evolution of the travel discovery experience. The new conversational search functionality brings intuitive, customized trip planning directly into IHG’s digital channels, making it easier and faster than ever for guests to move seamlessly from inspiration and discovery to booking one of more than 7,000 hotels globally. At the same time, it allows hotel owners to increase their property visibility in AI searches and connect travelers with more of what they truly want. The beta launch is a scaled approach, starting in the US before expanding to users across multiple markets, with IHG continuing to refine the experience based on user behavior and feedback. A More Intuitive Way to Discover and Book Travelers searching on IHG.com and the award-winning IHG One Rewards app can now describe their travel needs using everyday language to better explore all that IHG has to offer. Prompts such as destination, trip purpose, preferences and amenities can serve up tailored hotel recommendations and rich content including interactive maps, real-time availability, pricing and detailed property information. In addition to cash rates, travelers will have the ability to shop in points or a combination of points and cash. Recommendations are grounded in IHG's verified property data and guest reviews for reliable details, photos and amenity information. During the beta, users will also continue to see IHG’s existing search functionality alongside the option for AI search, allowing choice in how travelers find their right stay. Launching conversational search in IHG’s digital channels transforms how guests interact with IHG and discover our incredible collection of hotels around the world. It’s a milestone that builds on years of strategic investment in our digital foundations, including the unification of our data in the cloud and the continued evolution of our best-in-class technology platforms. With these capabilities in place, and more to follow, we are very well positioned to harness the power of AI at scale and deliver rich, inspiring and seamless travel experiences that delight our guests and deliver benefits to our hotel owners Elie Maalouf, Chief Executive Officer, IHG Hotels & Resorts Future Ready To help IHG hotels become more AI-search ready, a new AI-optimized hotel content platform will roll out over the next several months, making it easier for hotels to upload rich, detailed information and improve how their properties are discovered. The platform will support new content such as floor plans, videos and updated imagery that reflect how travelers search today. Whether through IHG or third-party digital channels, hotels will be able to better showcase their unique attributes and improve how they are matched to travelers seeking specific experiences and amenities. The addition of conversational search on IHG’s booking channels follows the recent launch of an IHG app in ChatGPT and will be supported by further significant developments this year. These latest technology advancements
View Post
Share
Map-based hotel search UI shown on laptop and smartphone, with NYC area markers and hotel cards.
View Post
  • 1 min

IHG Joins Hilton and Marriott With AI Search

  • 28 July 2026
IHG has begun testing AI-powered conversational search on its U.S. site and app, the company announced Tuesday. Travelers in the test can describe a trip in ordinary language, including destination,…
View Post
Share
Promotional banner for Roommaster AI Guest Management with a chat mockup and a bright green 'BOOK FREE DEMO' button.
View Post
  • 3 min

roommaster Launches AI Guest Management to Bring 24/7 Guest Communication to Independent Hotels

  • 10minhotel.com
  • 28 July 2026
CLEARWATER, Fla., July 2026 — roommaster, the cloud-native hospitality platform serving thousands of hotels worldwide, today announced the launch of Linq , its AI-powered guest management platform designed to manage guest conversations across web chat, WhatsApp, and email, from the first pre-booking question through post-stay follow-up. The launch comes as guest communication becomes increasingly difficult to manage manually. Industry surveys converge on 30 to 40% of calls to hotels going unanswered, and research from across the sector shows that 90% of guests now prefer messaging over phone calls, spreading inquiries across web chat, WhatsApp, email, and social channels. The average hotel now fields roughly 1,200 guest inquiries a month across these digital touchpoints. For independent properties, monitoring every channel at every hour requires human effort most teams simply do not have, and each unanswered message risks sending the booking to an online travel agency, along with a commission. roommaster Guest Management addresses this by placing an AI agent inside the hotel's existing booking engine and connecting it to the messaging channels guests already use. The system answers questions about availability, rates, and policies in seconds, in the guest's own language, and guides them to complete their booking directly on the hotel's website, commission-free. When a conversation calls for a human, hotel staff can step in with one click, with the full conversation history preserved. "Independent hoteliers are competing with brands that have entire teams dedicated to guest communication," said Kent Howard, CEO of roommaster. "Our new AI-powered guest management agent is available 24/7, answers in seconds, books direct, and remembers every returning guest. This is where hospitality technology is heading: cloud-native, intelligent, and built to serve the guest relationship, not replace it." Beyond answering inquiries, the platform unifies every guest message from every channel into a single inbox, threaded by reservation. Conversations that do not end in a booking are captured as structured inquiries for follow-up. Guest profiles are built automatically from each interaction, so returning guests are recognized and greeted with their preferences and stay history already known. Each reservation also receives a branded, mobile-friendly Guest Hub with booking details, special requests, and in-stay chat, along with a digital booklet of maps, tips, and local recommendations. According to the company, hotels using roommaster AI tools have seen a 35% increase in direct bookings, with 80% of guest messages handled automatically and full context preserved, and 15 to 25% saved on OTA commissions when guests book direct through AI chat. Implementation is designed around the hotel's existing roommaster setup. Hotels connect their roommaster account, train the AI on their tone, amenities, and policies, and activate conversations across web, WhatsApp, and email. Most properties are live within days, and the AI continues to learn from the hotel team over time. Guest Management joins roommaster Concierge, the company's AI voice agent, and roommaster Revenue Management as part of the expanding roommaster AI suite. With AI now supporting the company's own product development, roommaster says it is in a position to bring new
View Post
Share
Partnership graphic: M Payment Services and OneJourney logos over a blue digital world map background, indicating collaboration.
View Post
  • 3 min

OneJourney Partners with Managed Payment Services to Expand Embedded Payments Platform in UK and Ireland Hospitality Markets

  • 10minhotel.com
  • 28 July 2026
💳 OneJourney, based in Miami, announces a referral partnership with Dublin's Managed Payment Services (MPS) to expand its reach in Ireland and the UK. The collaboration aims to connect hospitality and travel businesses to OneJourney's SwiftPay platform, enhancing financial operations through embedded payments. This aligns with OneJourney's strategy to grow its European partner network. MPS will leverage its connections in the hospitality sector to introduce OneJourney’s solutions, promoting efficiency and profitability for hotels.
View Post
Share
Red brick building with green trees and a banner showing the Room Master logo crossed with the Newbury Guest House logo.
View Post
  • 3 min

Newbury Guest House Utilizes Roommaster Platform to Compete Successfully Against Larger Boston Hotel Chains

  • 10minhotel.com
  • 28 July 2026
📈 In 2020, David Garabedian acquired Newbury Guest House, a historic Boston brownstone from the 1800s. By utilizing the cloud-based roommaster platform, the guest house competes with major hotel chains, enhancing direct bookings and pricing strategies using AI-powered tools. The platform offers stability and sophisticated pricing akin to larger competitors, contributing to the property's modernization and growth without expanding its back-office team. Roommaster supports independent hotels with consolidated hospitality management solutions.
View Post
Share
Downloads
  • The OTA Market, Finally Mapped

    View Post
  • The Hotel Internet Is Controlled by a Handful of Brands

    View Post
Join our 300,000+ Readers!
Most Read
  • Pass the Keys logo with a colorful stacked-house icon next to the blue wordmark.
    Pass the Keys expands into Gloucester, Cheltenham & the Forest of Dean with new holiday let property management franchise
    • 22 July 2026
  • KeyData logo: a left-side stack of rounded vertical bars in teal to dark blue, followed by the word KEYDATA in blue and gray.
    Kansas City tops the table: new KeyData analysis reveals which cities won the 2026 World Cup for short-term rentals
    • 22 July 2026
  • Hopeless
    • 25 July 2026
  • Hospitable logo with a pink circular icon to the left of the word 'hospitable' in dark purple text.
    Hospitable becomes first property management software to natively integrate with Google Nest thermostats
    • 28 July 2026
  • Split view of a hotel suite: left shows a king bed with mustard benches and blue cushions; right shows a stone fireplace lounge with wicker chairs and a round mirror.
    Amaterra Hospitality Group Announces Acquisition of RiverPlace Hotel
    • 28 July 2026
Sponsors
  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.
    The visibility game just got serious for hoteliers
  • SOCIETIES Magazine’s 6th Edition
  • What AI is telling travelers about your hotel tonight. And you have no idea
Top News
  • Bright lime hero banner with bold black text “Revenue Beyond Hotel Rooms,” MEWS logo, subtitle “Sell any space, straight from your PMS,” a bartender pouring a cocktail on the right, and a black “Book a Demo” button on the left.
    Radisson Launches ChatGPT Booking for 1,000+ Hotels, Botanique Cut Staff from 110 to 38 and Hit Profitability by Year Two, Luxury GM Role Is Outpacing Development
    • 28 July 2026
  • Silhouettes of people separated by chains in front of a world map backdrop, suggesting global isolation or barriers.
    ‘Living Hospitality:’ When Compassion, Training, and Courage Changed a Life
    • 28 July 2026
  • Two smiling girls in school uniforms sitting on red seats at an indoor event.
    Siro Hotels Appoints Kayla Itsines and Jason Heyward as Global Ambassadors to Boost Wellness-Focused Expansion.
    • 28 July 2026
  • Podcast cover for 'Brand Insiders' showing a woman in a black blazer against a red dotted background with the title text on the left.
    Darshana Jariwala of Bridgeton on Connecting the Dots Between Brand, Product, and Experience
    • 28 July 2026
  • Spain national football team celebrating on the podium with medals as confetti falls, after winning FIFA World Cup 2026 (banner reads Champions).
    What the World Cup Could Have Been
    • 27 July 2026
Sponsored Posts
  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

    View Post
  • SOCIETIES Magazine’s 6th Edition

    View Post
  • What AI is telling travelers about your hotel tonight. And you have no idea

    View Post
Contact informations

[email protected]

Advertise with us
Contact Tony to learn more: [email protected]
Press release
[email protected]
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Most important news in hospitality
  • Latest news about Booking.com
  • Latest news about Marriott
  • Latest news about Hilton
  • Latest news about Airbnb
  • Largest Hotel Brands by Traffic
  • AI in Hospitality News
  • Expedia News Hub
  • Revenue Management
  • Property Management Systems (PMS) News
  • Latest news about Siteminder
  • OTA News for Hotels
  • Hotel Marketing News
  • Most read Articles
  • The Complete OTAs of the World List
  • The Hotel Brands of the World
  • Hotel Openings
  • Human Resources in Hospitality
  • Mergers & Acquisitions
  • Regulatory and Legal Affairs
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.

New

Booking and Expedia are just 2 of 192.

See the full map of hotel distribution.

See the 192 channels→
The OTA Database - 192 hotel distribution channels Free preview
New

There are 192 OTAs.

The complete map of hotel distribution.

Explore the database→

Free